Car rental agent
Career outlook for
Figures and forecasts for roles at the same level, which require similar skills and qualifications.
Average UK salary
Currently employed in Scotland
Jobs forecast
This information is supplied by LMI For All, where data is currently available for Scotland.
What's it like?
You would hire out cars to people for work and holidays.
You’d handle all the administration needed to rent vehicles to businesses and the public. You’d explain the arrangements and costs to the customers and you’d help with their questions or complaints.
You would:
- Answer customer enquiries about what vehicles are available and what they cost to hire
- Take bookings
- Explain the terms of the rental or leasing agreements
- Check a customer’s driving licence and address
- Fill in the paperwork with the customers
- Take payments
- Show customers to their vehicle and point out any bumps, scrapes or special features
- Check the mileage and inspect the cars for damage when a customer brings them back
- Respond to customer complaints
You might work for a long time with one business which regularly rents cars or vans from you. In some jobs you may deal with international clients.
Working conditions
Hours
Environment
Travel
UK employment status
Full-time
Part-time
Self employed
Top skills
Here are some of the skills that people in this job would be most likely to have:
- Communicating with people
- Persuading people
- Helping customers
- Accuracy
- Using computers
- Planning and organising
- Time management
- Working with numbers
- Paying attention to detail
Build your skills
Your skills can help you choose the career that’s right for you. You can build your skills through work, study or activities you do in your spare time.
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Entry requirements for courses can change. Always contact the college, university or training provider to check exactly what you’ll need.
Qualifications
There are no formal qualifications required to enter this job, however some firms ask for subjects at National 4 (SCQF level 4).
Useful subjects
- English
- Maths
- Administration
- ICT
- Business subjects
- Modern languages
You will also need
A full driving licence. Some employers prefer at least one year's driving experience.
Helpful to have
Qualifications and experience that demonstrate customer care and retail experience such as Skills for Work Retailing (SCQF level 5) or Scottish Vocational Qualifications in Customer Services (SCQF level 2/3) may also be helpful.
Knowledge of a foreign language may be useful, for example, if working at an airport.