Accessibility statement

My World of Work is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

  • Zoom in up to 300% without problems
  • Navigate most of the website using just a keyboard 
  • Navigate most of the website using speech recognition software
  • Use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 
  • All videos hosted on the site have been transcribed and subtitled - and are available within the video player by pressing the CC button

Site display

This site is designed to work with most browsers. To see our site at its best, we recommend you use the latest versions of Chrome, Firefox or Edge

There’s support available to make your computer, mobile phone and tablet easier to use – this includes zooming, changing contrast and text and much more:

Screen readers

We do most of our testing using Chrome Vox, Voiceover JAWS and NVDA. These are the screen readers we recommend that you use.


We have BSL and subtitled videos that give more information about our services. You can also find out how to get in touch.

You can change the look of the subtitles to have a black bar behind with yellow writing if that's preferred.

How to request content in an accessible format

If you need information in a different format contact us and tell us: 

  • The web address (URL) of the content
  • Your name and email address
  • The format you need, for example, audio CD, braille, BSL or large print, accessible PDF

This website is partially compliant and we are continually striving to achieve the Web Content Accessibility Guidelines version 2.1 AA standard.

PDFs and other documents

Many documents are not accessible in a number of ways. We are focussing on discontinuing new content appearing in inaccessible formats such as PDFs.

How we test our websites

Our websites are audited annually for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and these tests have been carried out internally.

We conduct extensive in-house testing when developing new tools and content including JAWS, NVDA, Chrome Vox.

We continually prioritise changes required to improve the accessibility of our websites.

What we’re doing to improve accessibility

We aim for My World of Work to be level AA compliant by 1 September 2022. However, some issues - such as PDFs in the partner resources area and the resources for My World of Work Ambassadors (built in Articulate) - have some colour contrast issues and cannot currently be used by screen reader users.

Some third party tools are also not currently accessible but we are working with suppliers to ensure they are fixed. This includes Zendesk.

Older tools on the website are also currently not usable by screen reader users including the Interview tool and the Strengths tool.

Other accessibility issues will be addressed through our ongoing accessibility improvement plan.

We are also developing a design system that includes accessibility for all our websites which will take a holistic approach and ensure our coding is consistent.

This statement was prepared on 20 April 2021 and updated on 1 November 2021.

It has previously been updated on 13 June, 14 September, 13 October and 18 December 2020.

    Accessibility plan

    • All new tools and content to reach the WCAG 2.1 AA compliance
    • Existing accessibility issues to be fixed as part of developments occurring on specific parts of the website

    Reporting accessibility problems with this website

    If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, contact us.

    Enforcement procedure

    If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS).

    The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

    Technical information about this website’s accessibility

    ​​​​​​​SDS is committed to making our websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018​​​​​​​​​​​​​.