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Trading standards officer

Advise on and enforce the laws on the buying, selling, renting and hiring of goods and services.

Also known as: tso

About skillsGetting in

About the job

Salary

Source: National Careers Service

Weekly

£365

Entry level

£962

Experienced

Monthly

£1,583

Entry level

£4,167

Experienced

Yearly

£19,000

Entry level

£50,000

Experienced

123

people are currently employed

Low growth

No change in number of jobs in 5 years

These figures refer to this job and similar ones with comparable skills and qualifications. They only apply to Scotland. Source: SCOTSS

What it's like

You would advise on and enforce the laws on the buying, selling, renting and hiring of goods and services. This keeps trading fair and protects consumers and businesses.

You could cover a range of issues, such as:

  • Consumer safety

  • Animal welfare

  • Fake goods

  • Product labelling

  • Weights and measures

  • Under-age sales

In some jobs you might be involved in all aspects of trading standards work. You could also specialise in just one area.

Your duties would vary, but you might:

  • Visit local traders and businesses for routine checks or to look into complaints

  • Take samples of goods for testing

  • Check that weighing scales and measures are accurate, for example alcohol measures in pubs

  • Make sure that labelling is correct and advertising is honest

  • Find unsafe electrical goods and toys

  • Advise consumers and businesses about the law

  • Investigate suspected offences - these could need undercover or surveillance work

  • Prepare evidence and go to court in prosecution cases

  • Give talks, write reports and keep records

You would need to have in-depth knowledge of relevant legislation, and stay up to date with any developments.

Hours

In most jobs you would work around 37 hours a week, with some unsocial hours if you need to visit pubs and clubs in the evening or market traders at the weekend.

Environment

You would have an office base, but would also visit traders and go to court.

Travel

You would spend a lot of your time travelling around the local area, visiting traders and attending court. A driving licence and use of a car may be necessary.

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    Top skills

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    It's useful to learn which ones are important in a job so you know the areas you need to brush up on. It can also help you work out if you're suited to a career.

    Here are some of the skills you'll need to do this job:

    • taking responsibility
    • making decisions
    • reliable
    • ethical
    • taking initiative
    • attention to detail
    • empathising
    • researching
    • verbal communication
    • cooperating

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    Getting in

    Explore the sections shown for more information about getting into this career.

    You might have qualifications which are not shown here but will allow you access to a course. You can compare your qualifications by looking at their SCQF Level. For more information about this, check out the SCQF website.

    Always contact the college, university or training provider to check exactly what you'll need.

    Colleges and universities will list subjects you'll need for entry to a course. Some useful subjects include:

    • Business Management

    • Skills for Work: Food and Drink Manufacturing Industry

    You will need professional Trading Standards qualifications.

    It is possible to enter as a trainee with five National 5 qualifications and two to three Highers (SCQF level 5/6).

    Many applicants have a degree (SCQF level 9/10); subjects that involve law or consumer studies/protection can give exemption from some of the professional exams.

    Entry to degree courses (SCQF level 9/10) will usually require National 5 qualifications and at least three to four Highers although some degrees may require more than this.

    Law courses in particular will have higher entry requirements and will need Higher English. Current entry requirements are four to five Highers at B or above.

    Once in the job you will work towards qualifications via the Trading Standards Qualifications Framework. This is normally done as part of 'on-the-job' training. 

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