Civil service executive officer

Career outlook for

Figures and forecasts for roles at the same level, which require similar skills and qualifications.

Average UK salary

Currently employed in Scotland

Jobs forecast

This information is supplied by LMI For All, where data is currently available for Scotland.

What's it like?

You would help to provide important services to the public. Make fair and informed decisions and explain government policies to the public.

You could work in any of the Scottish Government directorates and agencies that develop and implement government policies, for example:

  • Communities Directorate
  • Enterprise, Environment and Innovation Directorate
  • Finance Directorate
  • Creative Scotland
  • Education Scotland
  • Forestry Commission Scotland

Depending on the directorate or the agency you worked for you would:

  • Manage, motivate train a team of administrative officers
  • Review the team performance
  • Review individuals’ situations and assess what services a person is entitled to
  • Handle a lot of cases at once
  • Apply complex policies and procedures to deal with enquiries and complaints
  • Make decisions on individual cases
  • Update records on computer systems and databases
  • Prepare and present reports

You might train in a specific area of work such as tax or immigration control.

Working conditions

Hours

You would normally work around 37 hours a week, Monday to Friday. Most departments work standard office hours, although some may use a flexitime system. In some departments you may be required to work on a shift basis which would include evenings, weekends and public holidays. Part-time work and job sharing are common.

Environment

You would be office-based.

Travel

There may be some travel to attend meetings, training courses and visiting other organisations.

UK employment status

Full-time

Part-time

Self employed

People behind the job

Meet real people who’ve done this job – hear their stories and the path they took to get there.

Here are some of the skills needed for this job. Sign in to see how your skills match up.

  • Reliable
  • Motivating others
  • Making decisions
  • Time management
  • Developing a plan
  • Sorting
  • Attention to detail
  • Verbal communication
  • Cooperating
  • Observation

Build your skills

Your skills can help you choose the career that’s right for you. You can build your skills through work, study or activities you do in your spare time.

To understand more, have a look at what are my skills?

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Getting in

Entry requirements for courses can change. Always contact the college, university or training provider to check exactly what you’ll need.

Foundation Apprenticeships

Choosing a Foundation Apprenticeship as one of your subjects in S5 and S6 can help you get a head start with this type of job.

You'll get an SCQF level 6 qualification (the same level as a Higher) plus valuable work placement experience and skills you can't learn in a classroom.

Interested? Find out what's on offer at your school on Apprenticeships.scot.

Qualifications

Each Civil Service department or agency sets its own entry requirements.

Depending on the role, you may be asked for qualifications at:

  • SCQF levels 4 to 6
  • a Higher National Certificate (SCQF level 7)
  • a Higher National Diploma (SCQF level 8)
  • a degree (SCQF level 9/10).

If you have at least a second-class degree in any subject (SCQF level 10), you could apply to the Graduate Fast Stream programme. This is a training scheme that leads to senior management posts. Your degree can be in any subject, although some departments may prefer degrees in subjects that are relevant to their work, for example, science and engineering departments.

Useful subjects

  • English (usually required)
  • Maths
  • Business
  • Administrative
  • ICT
  • Languages
  • Social studies such as modern studies or history

You will also need

All jobs are open to British nationals and many are also open to Commonwealth citizens or nationals of the member states of the European Economic Area. See the Civil Service website for more information. 

You would be expected to have relevant experience, such as experience managing people.

As part of the Civil Service reform you would also be assessed on skills, knowledge and behaviours or ‘competencies’ that fit in with the values of the Civil Service. The competencies that are required for each job role are shown on the job advert. 

 

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