This package is suitable for those wishing to get into employment or for those who are already working but would like to progress by gaining formal qualifications. On successful completion candidates will receive certificates in REHIS Introduction to Health and Safety, REHIS Introduction to Food Hygiene and REHIS Emergency First Aid at Work which are valid for 3 years.The REHIS Introduction to Health and Safety and Introduction to Food Hygiene courses will take place over 2 x 1/2 day sessions or can be completed online. The REHIS Emergency First Aid at Work course will be delivered during a full day...

This package is suitable for those wishing to get into the Hospitality and Catering industry or for those who are already working in the industry but who would like to progress by gaining formal qualifications. The REHIS Elementary Food Hygiene E-learning course will be completed online. Candidates must complete the E-learning before attending the classroom-based Customer Service Skills and Food Service Skills Courses. REHIS Elementary Food Hygiene by E-Learning Guided Learning Hours - Approximately 9 guided learning hours are required in preparation for this examination. Full tutor support will be available throughout. Form of Assessment: There is a single examination...

This package is suitable for those wishing to get into the Childcare sector or for those who are already working in the industry but who would like to progress by gaining formal qualifications. It is also suitable for those who are working in Family Visitor Attractions.Candidates who complete this training package successfully will receive the following certificates:> DG Training Emergency Paediatric First Aid> Highfield Level 2 Award in Customer Service> Online Food Safety Level 2 (Endorsed by the Institute of Hospitality, RoSPA and CPD)The Health and Safety Executive (HSE) is not required to approve first aid training and qualifications, but...

This package is suitable for those working in Family Visitor Attractions but who would like to progress by gaining formal qualifications.On successful completion of this training package, candidates will receive the following certificates:> Level 2 Food Safety in Catering (Endorsed by the Institute of Hospitality, RoSPA and CPD)> DG Training Emergency Paediatric First Aid> Highfield Level 2 Award in Customer ServiceThe Level 2 Food Safety in Catering course will be completed online with tutor support available by telephone and email. Candidates must complete the online course before attending the classroom-based Highfield Level 2 Award in Customer Service and Emergency...

This qualification is aimed at those with very limited or no prior experience of planning and delivering training. It is intended for candidates with vocational expertise or subject knowledge who wish to progress to a role involving the training of others in small group settings and in work-related learning contexts. It is also suitable for those who want to work as a self-employed or freelance trainer.

This qualification is appropriate to any delegate who wishes to work in a customer facing role in any industry or for those already working in customer service but who wish to improve their skills in order to progress. The course will help delegate to understand the personal factors and skills required in making a positive first impression with customers and dealing with customer needs. GUIDED LEARNING HOURS This course will be run over six hours. It can be delivered in one day or split over two half-day sessions. FORM OF ASSESSMENT Delegates will generate evidence which demonstrates they have...

This package is suitable for those wishing to get into the Hospitality and Catering industry or for those who are already working in the industry but who would like to progress by gaining formal qualifications.This will require 1 day classroom-based learning for the SQA Award in Customer Service: Principles and Practices course and the Level 2 Food Safety in Catering will be completed online.Course descriptionThis qualification is appropriate to any delegate who wishes to understand the personal factors and skills required in making a positive first impression with customers and dealing with customer needs. (Delegates who have completed the...

This qualification is appropriate to any delegate who is looking to move into their first formal team leadership role or those new to team leadership. It will provide opportunities to develop competency and knowledge in providing direction and motivation to achieve consistent team success.This Professional Development Award has been designed as a short stand-alone award containing two units, which enables learners to develop or enhance their managerial skills and achieve certification in a relatively short period of time.FORM OF ASSESSMENTDelegates will generate evidence which demonstrates they have achieved all Outcomes and Performance Criteria for the chosen units within this Professional...

These online courses are suitable for those who are working in, or wish to progress to, a Management or Leadership role in any sector. Tutor support is available by email and telephone. On successful completion of this package candidates will receive The Institute of Leadership and Management and CPD approved certificates in Effective Delegation, Leadership Skills, Developing Good Employee Relationships and Conflict Resolution in the Workplace.EFFECTIVE DELEGATIONApproved by CPDGUIDED LEARNING HOURSApproximately 110 minutes are required for this course.FORM OF ASSESSMENTA short test concludes each module. A passmark of 70% for each module is required to successfully pass the course.SYLLABUSThe...

Approved by CPDThe Online Search Engine for Business course is principally aimed at those who wish to work in a role in SEO in any business setting or for those who wish to progress within their current job role by updating their skills.The course will help candidates see how websites could rank above competitors’, using the kind of search terms that turn visitor traffic into revenue. When it’s done well, search engine marketing can give search engines exactly what they need to put websites in a prime position on Search Engine Results Pages.The key is understanding what search...