Note: This course is available onlineLength: Varied, SQA Code: H3BF 04, SCQF Credit Points: 8This course provides the learner with a detailed understanding of computer architecture for stand-alone and distributed or networked systems. The learner will further their understanding of the features and functions of a computer operating system and be able to configure it according to different requirements.The learner will:* Understand the representation of information within a computer and the way it is processed,* Use and configure the operating environment of current computer systems,* Understand the principles of distributed computing operations. There is tutor support available for online...

Note: This course is available onlineLength: Varied, SQA Code: HD55 04, SCQF Credit Points: 6This unit highlights the importance and relevance of digital networks in the modern workplace. You will learn the difference between common types of digital networks as well as some of the most popular services provided by them. In the final outcome, you will have the chance to configure some basic network components and test that your devices are properly connected.The learner will:* Understand digital network media and topologies.* Understand cloud computing concepts.* Connect to a network.There is tutor support available for online learners who wish...

Note: This course is available onlineLength: Varied, SQA Code: H39J 04, SCQF Credit Points: 9Interpersonal communication is an exchange of information between two or more people. A core skill in today’s business world is professional and articulate communication. From business meetings to boardroom presentations, it is important that you can tailor your communication method to suit your environment and to convey your message in a concise and business-like manner. Many find this aspect of their profession challenging and stressful. Written communication has great importance in today's business environment and can take various forms including letters, emails, reports, presentations....

Note: This course is available onlineLength: Varied, SQA Code: H3BL 04, SCQF Credit Points: 6How much IT knowledge do you need to be successful in the role you have? As an IT Professional, it’s important that you know how the system you’re using came to exist. This course will help you understand how systems are developed, who is involved in the process and which development methods work best in varying scenarios.The learner will: * Understand ICT Systems and the roles of personnel,* Understand the Systems Development Life Cycle models,* Understand Systems Development Processes.There is tutor support available for online...

Note: This course is available onlineLength: Varied, SQA Code: H3AH 04, SCQF Credit Points: 12Investigating and Defining Customer Requirements is an essential part of any IT project whether the project is hardware or software related. This phase prepares the IT Professionals for the work involved and makes sure that the outcome meets the needs of the customer as closely as possible. The IT Professional investigating the customer’s requirement will need to consider factors such as data to be stored and processed, functionality in terms of inputs, processes and outputs and capacity including the number of users, throughput, and data...

Note: This course is available onlineLength: Varied, SQA Code: H3BP 04, SCQF Credit Points: 10Whether you are a hardware technician or a software developer, all IT Professionals should be able to give a basic explanation of fundamental network principles. As a growing number of computer applications rely on connectivity in one way or another, it’s a good idea to take the time now to find out what networking options are available to you.The learner will:* Understand physical and logical network topologies,* Understand the Open System Interconnection (OSI) model,* Understand the Internet Protocol Suite (TCP/IP),* Design a LAN Infrastructure to...

Note: This course is available onlineLength: Varied, SQA Code: H3BM 04, SCQF Credit Points: 8In this course, you will learn the fundamentals of software design. You will see how the design and programming phases fit into the SDLC and given the opportunity to demonstrate your understanding with a test case.The learner will:* Understand the principles of software design,* Be able to apply the principles of software design.There is tutor support available for online learners who wish to seek further assistance with the course. Tutors are available through the learning portal and can also be contacted directly to assist and...

Note: This course is available onlineLength: Varied, SQA Codes: H3AL 04, H3AN 04, H3B2 04, SCQF Credit Points: 19In this unit, you will learn how to use Remote Support software to connect to a second computer over the internet and resolve a technical fault. You will learn best practices in Fault Diagnosis as you attempt to find an appropriate remedy to the fault. In doing this you will also provide Technical Advice and Guidance to the customer along with organisational procedures.The learner will:* Understand IT Support* Provide IT SupportThe learner will complete this course with a certified SCQF 6...

This Unit is designed to enable learners to develop complex word processing skills and use web applications to create, share and work collaboratively on documents. The learner will have the opportunity to enhance their knowledge on formatting documents and learn to use a software application designed for the creation, editing andproduction of largely text-based documents. This course will allow the learner to :-Combine and merge information from other software or multiple documents.-Create, use and modify columns, tables and forms to organise information.-Use tools and techniques to organise and structure long documents.There is tutor support available for online learners who wish...

Collaborative Technologies is the ability to use IT tools and devices for collaborative working and communications, such as web or video conferencing, instant messaging/chat, online phone and video calls, online forums, social networking sites, wikis and other centralised depositories for documents, blogging, RSS and data feeds, bulk SMS or online work management tools. Online learners will be given login details to Sixth Sense Training's e-learning platform where they can study, discuss work with one of our tutor's and submit assignments to be marked. The learner will:* Understand the importance of working collaboratively.* Develop professional guidelines for working collaboratively.* Gain the...