Course OverviewThe course aims to provide the basic knowledge and practical skills involved in operating the Telehandler Forklift safely and be able to operate the machine safely and correctly in accordance with manufacturers instructions and accepted good practice.By the end of the course, candidates should:-- Be able to carry out a pre-shift inspection.- Be able to load and unload vehicles and static racking.- Understand the causes of instability of the truck and loads.- Have sufficient knowledge and practical skills to successfully complete the CPCS Technical Test.Candidates will participate in theory lessons and practical demonstrations / exercises covering:-- An Introduction to...

The aim of the course is to provide candidates with the basic knowledge and practical skills involved in slinging loads and guiding cranes. The main objectives of the course are to enable delegates to:- Establish the weight/ dimensions of loads and communicate this information to the crane operator- Select, attach and detach appropriate lifting tackle- Direct the actions of a crane moving loads by giving clear signals to ensure safety of personnel and plant- Determine the serviceability of tackle and how to maintain and store it correctly- Have sufficient knowledge and practical skills to successfully complete the CPCS Technical Test.Course...

Telehandler Course 360 Slew / Transitional Assessment (A89)Course Description: TA short familiarisation course with the Telehandler to precede transitional assessment.Course Overview: To allow existing cardholders to retain the 360 Slew category (17D) when their Blue card comes up...

Our PDA is delivered as a three month programme consisting of five online tutorials led by one of our qualified assessors and 1:1 feedback and support during the assignment writing stage. Tutorials combine teaching, group activities and individual reflection to make the most of the development opportunities provided by group settings. Candidates will have the opportunity to learn from each other’s experience and knowledge in a variety of care settings, as well as developing a solid knowledge base around key areas of the supervisor’s role.The Units contained within the PDA are:Health and Social Care: Supervise People (F6CX 34)Health and Social...

The assessor’s award covers the key stage of the assessment process in relation to staff/candidate practice and underpinning knowledge. These include preparing to assess using the appropriate methods in relation to the units and criteria being applied, planning the assessment activity, assessing the practice/knowledge against predefined criteria and giving the candidate/staff member feedback on the outcome. This includes supporting candidates/staff to think about their job role and practice, reflecting on this and developing their underpinning knowledge. The assessor needs to be able to demonstrate how they did this and gave feedback to aid development where required.How will the course be...

This SVQ was developed by the Institute of Customer Service and SQA. The SVQ challenges individuals and organisations to raise their customer service performance by thinking about what they do now to deliver customer service and how they do it, then considering what needs to be done to meet the standards. It is intended as an entry qualification to encourage individuals to apply for jobs in customer service and can be offered to some individuals who are volunteering. They can achieve it while volunteering. The SVQ is made up of 2 mandatory units plus 5 optional unit as follows: 1. Communicate...

This Customer Service Award is ideal for individuals who volunteer and people on short employability programmes who were dealing with customers, who could actually achieve a qualification whilst doing this work. There are also many people working in customer service roles. It involves completing 2 units One mandatory unit - Give Customers a Positive Impression of Yourself and Your Organisation - U(H9XK04) And then one from the list below.-Deal with Customers Face to Face - U(H9XR04) -Deal with Customers in Writing or Electronically - U(H9XW04) -Deal with Incoming Telephone Calls from Customers - U(H9XT04) -Make Telephone Calls...

To achieve the SVQ level 6, candidates are required to complete six Units. Four core/mandatory Units plus two optional Units. H5NA 04 (SCDHSC 0021) —Support effective communication H5NB 04 (SCDHSC0022) — Support the health and safety of yourself and individuals H5L5 04 (SCDHSC0023) —Develop your own knowledge and practice H5NC 04 (SCDHSC0024) — Support the safeguarding of individuals

Structure of the SVQ level 7 (previously known as level 3). To achieve the SVQ, candidates are required to complete eight Units. Four core/mandatory Units plus four optional Units H5LC 04 (SCDCCLD 0301) Promote effective communication H5LD 04 (SCDHSC0032) Promote health, safety and security in the work setting H5LE 04 (SCDHSC0033) Develop your practice through reflection and learning H5LF 04 (SCDHSC0034) Promote the safeguarding of children and young people

This SQA accredited qualification consists of three units. Influences on Mental Health and Wellbeing, Understanding Mental Health Issues, Coping Strategies and Building Resilience. it is completed by completing three assessments (one for each unit). Attendance is over 6 days (scheduled in advance) with further reading, research, reflection and completion of assessments. This would be submitted within 3 months of the last teaching day. The qualification will benefit those seeking employment by building confidence in developing understanding of your own wellbeing, being resilient and techniques to ensure you are well when you secure employment. It will also benefit anyone wanting a...