In this course the training session with us provides you with the necessary steps towards minimising risk and hopefully feeling safer when you are in a lone working environment . After completing this Lone Working training session, customers should know:• What lone working is and why it is an issue worth finding out about. • What responsibilities your employer has to you and what responsibilities you have too.• The basic process of how people's roles are assessed to see what potential risks exist from lone working. • Some of the key questions you can ask yourself in order to assess your own situation each...

This three-day course is designed for those who intend to work safely and deal with first aid emergencies, in an environment where customers have food prepared and served to them. Part of the course consists of operating safely and hygienically within this type of environment, as well as how to deal with customers in a professional manner.This combination of courses would be suitable for people that strive to operate within cafes, restaurants, etc. where customers are present.Tutor support is available through discussion and interaction throughout training.On successful completion of this course you will achieve certification for Level 2 Food...

This two-day course is designed for those who intend to operate in any environment where other staff / customers are present. Part of the course consists of working safely within this type of environment by ensuring you have the correct mindset, as well as deal with customers that may become unreasonable. This combination of courses would be suitable for people that strive to operate in any environment where other staff or customers are present.Tutor support is available through discussion and interaction throughout training but not for examination.There is an accredited certificate from Highfield for the successful completion of the Level...

Health & Safety + Conflict ManagementThis two-day course is designed for those who intend to operate safely in the working environment. Part of the course consists of how to work safely, as well as deal with customers that may become unreasonable.This combination of courses would be suitable for people that strive to operate safely in an environment where customers are present, and work processes are required to be carried out in a safe manner.Tutor support is available through discussion and interaction throughout training.On successful completion of this course you will achieve certification for Level 2 Health & Safety, and Level...

Health & Safety + Control of Substances Hazardous to HealthThis two-day course is designed for those who intend to operate safely in the working environment. Part of the course consists of how to work safely in any environment where hazardous substances are used.This combination of courses would be suitable for people that strive to operate safely in an environment where customers are working with hazardous substances, and work processes are required to be carried out in a safe manner.Tutor support is available through discussion and interaction throughout training.On successful completion of this course you will achieve certification for Level 2...

Health & Safety + Manual HandlingThis two-day course is designed for those who intend to operate safely in the working environment. Part of the course consists of how to work safely in any environment where heavy loads are handled/moved.This combination of courses would be suitable for people that strive to operate safely in an environment where customers are working with or moving loads in the workplace, and work processes are required to be carried out in a safe manner.Tutor support is available through discussion and interaction throughout training.On successful completion of this course you will achieve certification for Level 2...

This one day course is designed to recognise the signs of abuse in children. It explores who abuses and potential reasons why people abuse. The course also covers protection measures in the form of reporting suspected or actual abuse. In this course learners will receive an in-house certificate of attendance on completion of the course.

This one day course is designed to recognise the signs of abuse in vulnerable adults. It explores who abuses and potential reasons why people abuse, and also looks at why vulnerable adults may struggle to leave abusive situations. The course also covers protection measures in the form of reporting suspected or actual abuse.

Control of Substances Hazardous to Health + Emergency First Aid at WorkThis two-day course is designed for those who intend to operate safely in the working environment. Part of the course consists of how to work safely in any environment where hazardous substances are used that could result in emergency situations.This combination of courses would be suitable for people that strive to operate safely in an environment where customers are working with hazardous substances, and work processes are required to be carried out and dealt with in a safe manner.Tutor support is available through discussion and interaction throughout training.On successful...

Conflict Management + Emergency First Aid at WorkThis two-day course is designed for those who operate in the working environment where customers are present. Part of the course consists of how to work safely in any environment where customers are present and it could result in emergency situations.Tutor support is available through discussion and interaction throughout training.On successful completion of this course you will achieve certification for Level 2 Emergency First Aid at Work, and Level 2 Conflict Management.There are 2 online examinations for this course, and Highfield are the awarding body for the Conflict Management certificate, and REHIS...