An introductory vocational qualification for the housing sector. This qualification aims to give learners an understanding of housing and provide them with some of the skills and knowledge to participate in housing-related activities. The course comprises the following four mandatory units: housing provision and housing organisations; customer service in housing; professional development in housing; and asset, repairs and maintenance. Suitable for those who are new to housing or work in a frontline position, individuals not currently working in housing but considering a frontline housing position as a career option, tenants and residents wishing to enhance their knowledge and understanding of...

This is a one-year vocational qualification for the housing sector. The aims of this qualification are to provide learners with the technical knowledge and understanding across a broad range of frontline housing practices at an operational level. This qualification explores general and specialist areas of housing along with housing policy and law. All learners must study ethics and professional practice which supports the development of their own personal growth and engagement in learning and housing. The qualification is suitable for individuals who already have a level 2 qualification and/or experience of working in housing, or working in a frontline capacity...

This course is designed to enable candidates to use Sage Business Cloud Accounting to learn the initial functionality of using software through to producing reports, exporting data, and producing management accounts. Sage is the market leader for integrated accounting, payroll, and payment systems, supporting millions of businesses around the world providing hands on skills for employability using the most up-to-date software available. This course uses an innovative data AutoMarker which gives candidates instant feedback and mark their data as they progress through the course. Sage UK certification supported by ACCA.Method of Assessment:You will complete self-assessments and a practice test, followed...

The qualification structure and organisation of units for these qualifications have been informed by CMI 21st Century Leaders 1, and has two key themes:● Foundations for Excellence● Developing Capabilities, Delivering Results, Driving Best Practice.The qualification structure has been designed to support learners to select combinations of units to address own development needs and interests. The units developed for each theme will also enable organisations to tailor the CMI Award/Certificate/Diploma to address specific organisational development needs.Online workshops with tutor support and self-study resources.

This course is suited to those who have an understanding of payroll functions and want to learn how to complete more advanced tasks, such as calculating statutory sick pay, statutory maternity pay and pensions schemes. This course will give you the most up-to-date skills required by an employer, or learn how to run the payroll for your own business. Upon completion, you will be awarded with the Sage Business Cloud Payroll Level 2 Certificate.Method of Assessment:You will complete self-assessments and a practice test, followed by a final online assessment.Future Prospects:Successful completion of this unit may enhance job prospects or lead...

This Professional Development Award (PDA) consists of three HNC level IT units which add up to 4 credits: IT in Business; Word Processing and Presentations; Spreadsheets; Databases. It is a short, 'bite-sized' qualification especially suitable as a continuing professional development (CPD) opportunity for those wishing to improve their professional practice and gain an up-to-date IT qualification.Method of assessment is through continuous assessment.Two of the three units are included in the HND Business programme and can be transferred to this qualification if a learner decided to progress at a later date. These units also form part of the Medical Administration PDA.

This course provides candidates with the knowledge and skills to successfully implement internal and external quality assurance procedures in-line with the organisational and awarding body requirements. Areas of study include: carrying out and evaluating internal assessment and quality assurance systems; supporting assessors; monitoring the quality of the assessors’ performance; meeting external quality assurance requirements. This course can be started at any point in the academic year.Assessment will be conducted through the production of a portfolio and workplace assessment.There are opportunities for assessors and verifiers to operate within a variety of environments where vocational programmes are provided.

This course provides workplace assessors with the knowledge and skills to: successfully assess a learner's performance through observation and offer feedback on these decisions in line with the organisational and awarding body requirements; assessment preparation and planning to meet the needs of learners and the environment; judging evidence against agreed standards to make assessment decisions; providing feedback and support on your assessment decisions; contributing to the internal quality assurance process.Assessment will be conducted through the production of a portfolio cataloguing the learner's work.There are opportunities for assessors to operate within a variety of environments where S/NVQ programmes are provided.

Course ContentThis course consists of two mandatory units: Communicate using customer service language and Follow the Rules to deliver customer service. Five optional units can be chosen from an extensive list of units reflecting the wide range of customer service job roles.5 optional Units- Minimum of one Unit from Group B- Minimum of one Unit from Group C- Minimum of one Unit from Group D- Minimum of one Unit from Group E- One further Unit must be selected from any of optional Groups B,C,D and EOptional Units BH9XJ 04 - Communicate effectively with customersH9XK 04 - Give customers a positive impression of yourself and your...

This course consists of five mandatory units: develop your knowledge; skills and competence; lead your team; manage people's performance at work; provide healthy, safe, secure and productive working environments and practices. Three optional units can be chosen from an extensive list of units reflecting the wide range of junior management job roles. The list of units can be found on SQAs website - https://www.sqa.org.uk/sqa/files_ccc/ManagementL7GM2623CFSTRUCTUREHYPERLINKED.pdfMethod of Assessment is through continuous assessment/e-portfolio.Progression to SVQ Level 4 Management.