Frequent and regular cleaning can help an oven to work properly and last a long time. This free online course lays out the basics of oven cleaning and identifies their different types, components and mechanisms. We explain how to properly clean the rest of the kitchen before focusing on commercial and industrial ovens. We go over important safety precautions and show you how to launch your oven-cleaning service. Sign up to make your oven sparkle.The oven is the most effective and widely used kitchen appliance. Did you know that a dirty microwave affects the taste and quality of the food...

In a work context, ‘cultural change’ refers to changing an organisation's beliefs, priorities, procedures, roles and practices to alter the work environment. Organisations with a dysfunctional culture struggle to satisfy customers and retain employees. In this course, we'll define ‘organisational cultural change’ and provide a list of tools and techniques for changing and improving an organisation's culture.Do you know that your organisation's culture can impact its performance and revenue growth? Your organisation's culture greatly influences the success and general wellbeing of your business, employees and customers. All employee behaviour is controlled and guided by the values, expectations and practices that...

Conflict can reduce productivity or create a hostile work environment if left unmanaged. However, smart conflict management can use disagreement to strengthen working relationships and improve processes. This conflict management course provides the training you need to turn negative workplace encounters into opportunities for growth. We analyse the key issues that drive conflict by applying the latest scientific research to the workplace.Workplace conflict is inevitable and there are many ways to deal with it as resolving tension is essential to the functioning of all organisations. This course identifies and analyses the behaviours and attitudes that can lead to conflict. First,...

This free online course in Business Administration - Communication and Planning, will teach you some important administrative duties, and how to use various skills to deliver a quality service. You will cover everything from effective communication skills in a business, organizing meetings, taking minutes to planning business travel and staying within budget.This free online course in Communication and Planning forms part of the broader Business Administration field and you will cover some essential communication and planning skills needed to succeed in an organisation within the office administration environment. This communications course kicks off by teaching you the importance of communication...

This course provides the basics of special educational needs (SEN). First, we explore how SEN is related to disability and learn its classification into its four main areas. Next, we will explore the SEN support and assessment process, including the importance of quality teaching for students with SEN. In addition, we will also cover teaching methods and the social, emotional and psychological difficulties of SEN pupils.Special educational needs consider those with differences, disabilities or special needs and cater to their academic requirements. In this course, we will introduce you to the study of special educational needs. First, we will discuss...

You need to build up effective communication skills to have a thriving career in health and social care. This caregiving course addresses the issue of information handling in the fields of healthcare and social care in the UK. We explain how to develop good interpersonal skills and provide formal, written, verbal and nonverbal communication strategies. We also show you how to bridge communication barriers, protect your client's data and more.Active communication and interpersonal skills play a crucial role in healthcare and social care. Medical practitioners, social workers and caregivers need to be able to send and share information efficiently to...

The National Institute of Standards and Technology (NIST) is a physical sciences laboratory and a non-regulatory agency of the US Department of Commerce. In this free online course, you will learn about NIST’s Cybersecurity Framework (CSF) and understand its impact on the industry. You will also study NIST’s SP 800-53, a catalogue of security and privacy controls for all US federal information systems outside national security.This free online course will introduce you to the NIST Cybersecurity Framework (CSF). You will learn the scope and purpose of this framework, including its core functions, categories, sub-categories, implementation tiers, profiles and components. The...

The GDPR is a regulation in EU law on data protection and privacy. This course provides you with an understanding of GDPR and both personal data and general data regulations in the healthcare sector. We assist you in analysing the lawful basis for GDPR for healthcare, its responsibilities and obligations. In addition, we answer questions relating to the challenges of implementation and the benefits of applying GDPR to healthcare.The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy in the European Union (EU) and the European Economic Area (EEA) that we have applied...

This course examines Lev Vygotsky's theory of self-regulation and explains how children learn self-regulated behaviors and skills. We discuss how self-regulation contributes to the development of a child's personality and habits. We break down the three dimensions of self-regulation and trace the impact of environmental factors like parents and preschool education on its general framework to help you encourage healthy early childhood development.This child psychology course covers the significant role of self-regulation in early childhood development. We discuss how these skills can help children to behave thoughtfully and purposefully and explain how children learn to exhibit self-regulated behaviors. We then...

If you want to coach or mentor others in the medical field, this counselling course offers an opportunity to master the principles and techniques you need to succeed in either role. We explain how to start and maintain the relationship between counsellors and those receiving their advice. The skills provided in this course will enable you to guide others towards making better decisions that improve the quality of care and health systems.Even though people across the world try to teach and advise health professionals on how to do their jobs better, problems with health system often make it impossible for...