This free online course will teach you about customer management technologies for businesses. Maintaining healthy and friendly relationships with your customers, potential customers, and suppliers is essential in growing and preserving any business. This course will teaching you the fundamental principles behind customer relationship management (CRM), the four stages of CRM, and how to implement technology into your corporate strategy for CRM.This online course Managing Customers Using Technology will introduce you to customer relationship management (CRM) and how it can help your business grow. You will learn how CRM technology can let you manage customers on the go. You will...

This free online dog training course shows you how to make your new puppy feel at home. We take you through toilet and crate training and explain how to prevent biting and chewing. The course also helps you resolve many other unwanted puppy challenges such as separation anxiety, leash training, and socialization. We help you to get it right from the start so your puppy grows up to be a happy and well-balanced dog.This free online dog training course helps anyone, regardless of their canine experience, who is about to welcome a puppy into their lives or recently did so....

Being emotionally intelligent and stable instils positivity in individuals and inspires others to achieve emotional stability. This course will teach you how to master the art of self-management and become emotionally intelligent. Learn about the principles of neuro-linguistic programming, important communication skills, tips to improve business practices, anger and conflict management and how to impact the workplace.Emotional intelligence, also known as ‘emotional smartness’, refers to your ability to recognise and manage your emotions and the emotions of those around you, which aids in better decision-making and improved interpersonal relationships. This emotional intelligence course teaches how to become emotionally stable as...

In this free online course, you will learn about the techniques and methods used to help yourself and others in the first and second degrees of Reiki. You will study its guiding principles, the seven major chakras and the traditional and non-traditional sacred symbols. The history of Reiki's rebirth and the lives of its most influential practitioners will also be covered.Reiki, the ancient form of energy healing, dates back to a time before Christ and the Buddha. Tragically, many of the original lessons and methods have been lost. How are you able to complete a course dedicated to teaching you...

This free online Physical Education program course focuses on fitness training methods and principles. You will learn about the area of sports science, effective training principles and techniques as well as basic muscle physiology, the different groups of muscles and how the heart functions. You will also learn about the energy system of the body and how food is converted to energy.This free online course on Physical Education begins by helping you to identify basic muscle physiology and its interior components. You will study the motor unit, the regulation of muscular force, and the firing pattern of muscles in the...

Soft skills are those unique characteristics that facilitate great communication and help you show confidence in challenging situations. Soft skills positively affect your personal and professional life by improving the way you interact and communicate with other people. This easy-to-understand free online course will aid in developing your career as well as your personal life by helping you master the top 10 soft skills that everybody needs.Possessing the knowledge and technical skills to successfully complete the tasks at work is only one part of the job. Besides “hard” or technical skills, you need to possess “soft skills”. At the workplace,...

Water covers more than two thirds of the Earth's surface and marine organisms produce more than half of the oxygen we breathe while helping to regulate the planet's climate, which explains why we refer to the oceans as the ‘planet's heartbeat’. This marine biology course explains how oceans also provide us with food, jobs and entertainment. We go beneath the waves to show you how marine life interacts to create sustainable ecosystems.Evolutionary theory suggests that life on Earth originated in the sea. Marine organisms provide clues to our planet’s natural and human history that we still strive to understand. This...

This free online course on information systems and business processes explores the relationship between people, processes and information systems. The course emphasizes the importance of total business process reengineering to achieve dramatic improvements in productivity and quality. By the end of the course, you will be able to explain the importance of business process management and the role of people in information systems.This course begins with an overview of the contribution of IT to organizational productivity and explores the competitive advantage of using IT in an organization using Porter’s value chain theory and five forces model for industry analysis. It...

This diploma course teaches you how to apply professional-level makeup for a variety of different looks and occasions, including films and photoshoots. We investigate what motivates people to approach makeup artists and layout the techniques used to enhance their eyes, lips and skin to transform their entire look. This course suits anyone who wants to apply cosmetics professionally or even those who simply want to look their best.This course introduces you to the world of professional makeup artistry as we study topics from choosing makeup tools like brushes to running your own beauty business. We examine eye, face and beauty...

Cuts, bruises and minor injuries occur occasionally, and they usually heal naturally in time. Have you ever wondered how the healing process works? In this free online course, you will learn about the adhesion of body cells, which helps stop bleeding and form protective tissues around the injury. You will also study intermolecular forces, the adsorption of proteins, and their role in our lives. Begin this exciting biointerface engineering courseScientists invest a lot of time and effort in coming up with cures or vaccines for diseases. Many experiments, trials and tests are carried out in this regard. At the core...