This course is aimed at those who are looking to gain employment within the care sector and will provide delegates with some relevant skills and qualifications to assist them in gaining employment. Delegates will undertake 4 certificated short courses that are either essential, or useful within the care sector:

SQA Award in Emergency First Aid at Work - This is a practical course, which aims to provide basic emergency first aid training.

The Principles of Moving & Handling People - Delegates will learn the principles to move & handle people safely within...

This is a fully funded course for those between 16 - 24 years old that is aimed at those who are looking to gain employment within the care sector and will provide delegates with some relevant skills and qualifications to assist them in gaining employment. Delegates will undertake 4 certificated short courses that are either essential, or useful within the care sector:

SQA Award in Emergency First Aid at Work - This is a practical course, which aims to provide basic emergency first aid training.

The Principles of Moving & Handling People...

Welcome to our exciting sales course designed for those who want to build a solid foundation in sales or are struggling to make sales work for them. Are you ready to learn the key to sales success? It all starts with driving leads into your system, converting them into meetings, and getting that first meeting right. Unfortunately, many people fail in sales because they don’t have the right volumes of new meetings with the right people and don’t know how to conduct those meetings effectively.

But fear not, we are here to help! Our virtual...

Welcome to a course that will deepen your sales skills and help you achieve outstanding results! This course is designed for individuals who want to enhance their sales expertise and improve their ability to build and maintain successful relationships with clients and prospects. Whether you are a junior staff member or an experienced salesperson, this course will equip you with the tools and knowledge to build a solid sales process that optimizes the buyer’s journey and delivers predictable success.

In this course, we will focus on developing a well-documented sales model that takes into account...

Running and building a successful sales team is no easy feat, especially if you’re a founder, a salesperson turned manager, or a manager in the growth phase. This course is designed to help you build a winning sales model for your company by building off of two other prerequisite courses that cover lead generation and the fundamentals of sales.

In this course, you’ll learn how to evaluate your current sales model, identify areas that need improvement, and develop a process for creating a successful sales team. You will delve into critical aspects such as recruitment,...

This course is aimed at people who are working in a customer service environment. Participants on this programme will gain invaluable skills and techniques that are the fundamentals of service professionalism and will be encouraged to take pride in what they do and where they live.WorldHost customer service training is an engaging experience for your staff, covering real-world situations.  Participants’ can quickly apply their newly acquired skills and knowledge, so your customers feel the benefits, fast. At the same time, WorldHost training develops participants’ transferrable skills which they will be able to utilise for the rest of their...

Give your supervising staff the vital skills they need to recognise the value of customer service, and how to coach their team members to deliver it.On completion of this workshop, learners can quickly apply their newly acquired skills and knowledge, so customers feel the benefits straight away.  At the same time, WorldHost training develops participants transferrable skills which they will be able to utilise for the rest of their lives.WorldHost training is the foundation for establishing a culture of excellence and driving business transformation.

This SVQ is suitable for: Individuals working as trainee chefs in a team environment, who are involved with the preparation/ cooking of meals & snacks for customers. Workplaces can include cafes, restaurants, hotels, canteens or residential homes. As the SVQ is a competency based qualification the following applies: • You will be allocated an assessor and you will work together to build a portfolio of evidence to show you are competent within the work role. • The assessor will visit you at your workplace on a regular basis. • The visits will include conducting assessments, planning future assessments,...

This SVQ is suitable for:Individuals who are currently in employment in a business environment. Employees who wish to obtain short, continuing professional development courses.As the SVQ is a competency based qualification the following applies:You will be allocated an assessor and you will work together to build a portfolio of evidence to show you are competent within the work role.The assessor will visit you at your workplace on a regular basis.The visits will include conducting assessments, planning future assessments, advising on portfolio development and supporting you as required.

The Award in Customer Service at SCQF level 5 will develop skills, knowledge and understanding essential for providing professional customer service.

This Award develops good communication and effective listening skills, enabling learners to provide customers with appropriate information to meet their needs. They will also learn to adapt responses to different customer behaviours and to create a positive impression of themselves and the organisation they are working for.