In this free online leadership and management course you will learn about the challenges facing companies that can make or break a business. You will learn the specific leadership and management tools, strategies and techniques to beat these challenges. In this training you will study the 4 key areas to business success: Leadership skills; management skills; how to create a great business culture and how to build high performance teams.Inside this free online leadership and management course you will learn the specific challenges that leaders and managers face. You will gain specific tools and strategies to deal with these challenges...

Not everyone finds it easy to swallow food or liquids. Dysphagia is a swallowing disorder that comes with warning signs and can affect a patient’s oral and overall health. This healthcare course examines the causes of dysphagia before outlining its symptoms and remedies. You will learn about the International Dysphagia Diet Standardisation Initiative (IDDSI), its framework and the importance of good oral health and dentistry.Taking more time and effort than normal to move food from the mouth to the stomach is regarded as a swallowing disorder termed ‘dysphagia’, which can arise as a result of an obstruction in the throat...

Attention-deficit/hyperactivity disorder or ADHD is a chronic mental disorder characterized by inattention, hyperactivity, and impulsivity. This course examines the history and etiology of ADHD. We explain its sub-types and the secondary problems found in ADHD children. The course material also answers complex questions like: "What is the combined subtype?" or "What is the nonpharmacologic treatment used for children?". Registration is free.Inattention, hyperactivity, and impulsivity are the three primary symptoms of attention-deficit/hyperactivity disorder, which is a chronic mental disorder. We begin this course by studying definitions and concepts related to the history of ADHD and its sub-types. We also describe the...

This course explores the customer service skills fundamental to any successful business venture. You need to master communicating and collaborating effectively with your customers to turn one-time visitors into life-long patrons. People remember how they were treated by a business more sharply than they recall products so customer service can make or break an organization. Sign up to add this valuable skill to your professional portfolio.Do you know that there are five basic needs facing customers? This training course teaches you how to meet each one. We examine the key elements of customer service, including the ‘six essential actions of...

Parents, babysitters and childcare service providers must have certain attributes and skills to do their job of cultivating healthy childhood development. This childcare course lays out the responsibilities of childcare providers and describes the common features of childcare settings. We go over policies and procedures related to childcare services to help you understand the needs of children and supervise their growth and development.Every childcare facility has stringent requirements for its practitioners. This childcare course explains how to supervise children in detail and highlights the roles and responsibilities of childcare practitioners and the features of proper childcare settings. We first walk...

This free online Nursing Studies course focuses on the nurse as a team leader and teacher. The essential role of a nurse as a caregiver is well recognized, but the modern nurse can also be a team leader. With this course, you will gain an overview of the main roles nurses hold as team leaders. You will study team nursing, different leadership styles, and their impact on team performance and productivity levels.This course will first discuss the factors that influence team productivity. You will learn that in order to be productive, nurses must utilise both specialist skills and knowledge. The...

Many first aid situations require the administration of oxygen to critically injured or ill persons and the use of oxygen requires knowledge and training. In this course, we'll teach you everything from recognising situations where emergency oxygen will be beneficial, to providing oxygen to breathing and non-breathing patients. You'll learn about different oxygen delivery systems, hazards associated with oxygen use and safe handling techniques.The cells and tissues in the body need a constant supply of oxygen to work properly. When a person isn't getting enough oxygen, organs of the body, especially the brain, heart and kidneys fail to function. Oxygen...

Many workplaces require forklifts to move heavy objects in an efficient and safe manner. This course will teach you the operating mechanisms of various forklift types, safety considerations for the forklift operator and vehicle inspection procedures. You'll learn how to identify hazards in the workplace, assess the risks associated with them and the necessary safety precautions to minimise accidents in the workplace.Forklifts are extensively used in warehouses, construction sites and distribution centres for lifting and moving heavy objects. This course will introduce you to forklift operation. You’ll learn about its importance in the workplace and its key components. You’ll explore...

Emergencies at work occur more frequently than you think. This course equips you to develop a detailed emergency action plan (EAP) and a comprehensive fire prevention plan (FPP) to ensure employees feel safe and secure in their working environment. This course, designed around the US Occupational Safety and Health Administration (OSHA) standards, will help you train workers to prevent disaster or limit damage caused by one.The importance of health and safety in the workplace cannot be stressed enough. This course will prepare your workers in the likely event of an emergency or fire. The Occupational Safety and Health Administration (OSHA)...

This course is designed for organizations seeking protection from systematic forms of bribery. It explains the anti-bribery management standards and protocols defined by ISO 37001, released by the International Standard Organization (ISO). This detailed course discusses the fundamental criteria set by the standard to counter systematic bribery. It offers a condensed clause-by-clause breakdown of each of its sections.The guidelines for an effective anti-bribery management system were released by the International Organization for Standardization (ISO) in 2016. They describe the requirements for establishing, putting into practice, running, maintaining, and improving an anti-bribery management system (ABMS). It also offers advice on the...