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Microsoft

Review the marketing calendar in Dynamics 365 Customer Insights - Journeys

Visualize marketing activities, view entities, and related activities, and customize your marketing calendars.

Units in this learning path:

• 1 Introduction
• 2 Entity Calendars
• 3 Form Calendars
• 5 Check
• 6 Summary

Products: Dynamics 365, Customer Insights Journeys

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Marketing Sales

Duration: 20 minutes

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Microsoft

Review the principles of code debugging and exception handling

gear-duotone-light-full Software Development
This module examines code validation using a combination of testing, debugging, and exception handling. The debugging process and benefits provided by code debugger are reviewed, along with the principals and processes behind exception handling.

Units in this learning path:

• Introduction
• Get Started Test Debug Exception
• Examine Code Debug
• Examine Code Exception
• Knowledge Check
• Summary

Products: Dotnet, Vs Code

Roles: Developer, Higher Ed Educator, K 12 Educator, Student

Level: Beginner

Subjects: App Development

Duration: 26 minutes

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Microsoft

Review the security model for your Dynamics 365 solutions

shield-halved-duotone-light-full Cyber Security
Engage with customers to assess the effectiveness of their security strategy and provide guidance for improvement.

Units in this learning path:

• 1 Introduction
• Importance Security
• Key Considerations Security
• Security Module Overview
• Business Units Teams
• Implemented Security Mechanisms
• Scalability Performance Maintenance
• Security Beyond Dynamics 365
• 3 Check
• 4 Summary

Products: Dynamics 365, Dynamics Sales, Customer Insights Journeys, Dynamics Customer Service, Dynamics Field Service, Dynamics Finance, Dynamics Scm, Dynamics Project Operations, Dynamics Commerce, Dynamics Human Resources

Roles: Solution Architect, Functional Consultant

Level: Advanced

Subjects: Security

Duration: 55 minutes

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Amazon Web Services

Right Size Your Amazon EC2 Workload

gear-duotone-light-full Software Development
Amazon Elastic Compute Cloud (Amazon EC2) provides scalable computing capacity in the Amazon Web Services (AWS) Cloud. Over-provisioning your resources can lead to unnecessary cost and under-provisioning resources can lead to poor performance. In…
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Microsoft

Role of an OKR Champion

Learn about your role as an OKR Champion, how to communicate effectively and what resources are available to set you and your team up for success.

Units in this learning path:

• Introduction
• Roles and Responsibilities
• How to Communicate Effectively with Your Team
• How to Successfully Leverage Resources
• Knowledge Check
• Summary

Products: M365, Viva

Roles: Administrator

Level: Beginner

Duration: 17 minutes

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Microsoft

Route and distribute work in Dynamics 365 Customer Service

This learning path describes how to route and distribute work using unified routing in Dynamics 365 Customer Service.

Modules in this learning path:

• Get Started Unified Routing
• Route Distribute Work
• Use Skill Based Routing
• Entity Record Routing

Products: Dynamics 365, Dynamics Customer Service

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Customer Relationship Management

Duration: 251 minutes

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Microsoft

Route and distribute work with unified routing in Dynamics 365 Customer Service

Discover how unified routing intelligently matches work item requirements with representative capabilities for optimal productivity.

Units in this learning path:

• Introduction
• Work Item Classification
• Routing Work
• Configure Queues
• Intelligent Routing
• Diagnostics
• Check
• Summary

Products: Dynamics Customer Service, Dynamics 365

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Customer Relationship Management

Duration: 68 minutes

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Microsoft

Route system feedback to development teams

chart-line-duotone-light-full Data Science
Learn how continuous monitoring and dashboards give you insight into how customers use your software and where patterns of failure occur.

Units in this learning path:

• 1 Introduction
• 2 Continuously Monitor
• 3 Monitoring Status Dashboards
• 4 Knowledge Check
• 5 Summary

Products: Azure Devops

Roles: Devops Engineer, Administrator, Developer, Solution Architect

Level: Intermediate

Subjects: Data Storage

Duration: 22 minutes

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Microsoft

Run SAP on the Microsoft Cloud

gear-duotone-light-full Software Development
In this learning path, you learn about the relationship between Microsoft and SAP across the enterprise software landscape, driving technological innovation and delivering significant benefits to customers. Areas of focus include cloud migration with the RISE with SAP program, AI integration, enhancing workplace productivity, security enhancements, IoT collaboration, and data analytics.

Modules in this learning path:

• Microsoft Sap Partnership
• Introduction Sap Microsoft Cloud
• Innovate Rise Sap Microsoft Cloud
• Insights Sap Use Unified Analytics AI Platform
• Explore Azure Networking Sap Rise
• Secure Sap Microsoft Cloud

Products: Azure, Azure Sap

Roles: Administrator, Business Analyst

Level: Intermediate

Subjects: Cloud Computing

Duration: 325 minutes

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Microsoft

Run VMware resources on Azure VMware Solution

gear-duotone-light-full Software Development
Learn about Azure VMware Solution, how to deploy the resource, and how to migrate VMware virtual machines on-premises.

Modules in this learning path:

• Intro Azure Vmware Solution
• Deploy Azure Vmware Solution
• Migrate Vmware Workloads on Premises Azure Vmware Solution
• Azure Vmware Solution
• Azure Arc Enabled Vmware
• Azure Netapp Files with Vmware Solution

Products: Azure, Azure Vmware Solution

Roles: Solution Architect, Administrator

Level: Intermediate

Subjects: Cloud Computing, Virtual Machine

Duration: 284 minutes

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Microsoft

Run a Power Automate for desktop flow in unattended mode

Learn how to run an unattended Microsoft Power Automate for desktop flow.

Units in this learning path:

• 1 Introduction
• 2 Setup
• 3 Unattended Mode
• 4 Test Run
• 5 Best Practices
• 6 Check
• 7 Summary

Products: Power Platform, Power Automate

Roles: Business User, Maker

Level: Intermediate

Subjects: Productivity

Duration: 14 minutes

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Microsoft

Run a training script as a command job in Azure Machine Learning

sparkles-duotone-light-full Artificial Intelligence
Run a command job with the Azure Machine Learning Python SDK v2.

Units in this learning path:

• Introduction
• Convert Notebook Script
• Run Script Command Job
• Use Parameters Command Job
• Exercise Run Training Script Command Job
• Knowledge Check
• Summary

Products: Azure Machine Learning

Roles: Data Scientist

Level: Beginner

Subjects: Machine Learning

Duration: 37 minutes

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