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Do you need to return items to vendors and accept returns from customers? This path will help you learn how to process returns.

Modules in this learning path:

• Setup Returns Management Dynamics 365 Business Central
• Manage Customer Returns Dynamics 365 Business Central
• Manage Vendor Returns Dynamics 365 Business Central

Products: Dynamics 365, Dynamics Business Central

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Business Applications

Duration: 81 minutes

Learn about revenue and expense deferrals in Dynamics 365 Finance.

Units in this learning path:

• Introduction
• Set Up Revenue Expense Deferrals
• Deferral Posting Methods
• Create Deferral Schedules
• Deferral Default Transactions
• Exercise
• Check
• Summary

Products: Dynamics 365, Dynamics Finance

Roles: Administrator, Business User, Functional Consultant

Level: Intermediate

Subjects: Finance Accounting

Duration: 45 minutes

Learn about the revenue recognition process to gain awareness of project costs.

Units in this learning path:

• Introduction
• Revenue Recognition
• Set Up Period
• Set Up Cost
• Fixed Price
• Cost Complete
• Manage Estimates
• Deferrals
• Check
• Summary

Products: Dynamics 365, Dynamics Project Operations, Dynamics Finance

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Business Applications

Duration: 50 minutes

This module explains the Azure PowerShell environment and the Az module for Windows PowerShell. It also explains how to manage Microsoft Entra ID by using PowerShell modules.

Units in this learning path:

• Introduction
• Review Azure Powershell
• Review Benefits of Azure Powershell Module
• Install Azure Powershell Module
• Migrate Powershell from Azurerm to Azure
• Review Microsoft Azure Active Directory Module for Windows Powershell
• Knowledge Check
• Summary

Products: Azure, Entra Id, Azure Cloud Shell, Azure Powershell, Azure Virtual Machines, M365

Roles: Administrator

Level: Intermediate

Subjects: Architecture, Storage, Virtual Machine

Duration: 45 minutes

This module covers CIM and WMI technologies to connect to a common information repository that contains management information that you can query and manipulate. The repository contains all kinds of information about a computer system or device, including hardware, software, hardware drivers, components, roles, services, user settings, and just about every configurable item and the current state of that item. An understanding of the framework and syntax of CIM and WMI will help you know and control almost every aspect of an operating system environment.

Units in this learning path:

• Introduction
• Review Architecture
• Review Repositories
• Locate Online Class Documentation Use Cmdlets
• Knowledge Check
• Summary

Products: Azure, Entra Id, Azure Cloud Shell, Azure Powershell, Azure Virtual Machines, M365

Roles: Administrator

Level: Intermediate

Subjects: Architecture, Storage, Virtual Machine

Duration: 29 minutes

Discover how to analyze, filter, and export survey report results in Dynamics 365 Customer Voice.

Units in this learning path:

• 1 Introduction
• 2 Analyze Survey Results
• 3 Filter Survey Results
• 4 Export Survey Results
• 5 Exercise
• 6 Check
• 7 Summary

Products: Dynamics 365, Dynamics Sales, Customer Voice

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Data Analytics

Duration: 43 minutes

Review Windows PowerShell

Units in this learning path:

• Introduction
• Learn About Windows Powershell
• Get Familiar Applications
• Identify Factors Install Use Windows Powershell
• Configure Console
• Configure Integrated Scripting Environment
• Use Visual Studio Code Powershell
• Knowledge Check
• Summary

Products: Azure, Entra Id, Azure Cloud Shell, Azure Powershell, M365

Roles: Administrator

Level: Intermediate

Subjects: Architecture, Storage, Virtual Machine

Duration: 55 minutes

Review and analyze data classification and protection.

Units in this learning path:

• Introduction
• Information Protection Reports
• Analyze Classified Data
• Monitor Review Actions
• Knowledge Check
• Summary

Products: Microsoft Purview, M365

Roles: Auditor, Administrator, Risk Practitioner

Level: Intermediate

Subjects: Information Protection Governance, Security

Duration: 31 minutes

This module discusses the importance of domain authentication, email best practices, and how Dynamics 365 Customer Insights - Journeys can help organizations work in compliance with data privacy rules and laws.

Units in this learning path:

• 1 Introduction
• 2 Authentication
• 3 Email
• 4 Data
• 5 Check
• 6 Summary

Products: Dynamics 365, Customer Insights Journeys

Roles: Administrator, Functional Consultant, Business User

Level: Intermediate

Subjects: Compliance

Duration: 49 minutes

Route resident reports through the review workflow, provide feedback in PowerScribe One, and finalize reports accurately and efficiently.

Units in this learning path:

• Introduction
• Route Workflow
• Attending Feedback Loop
• Check
• Summary

Products: Industry Solutions, Mscloud Healthcare

Roles: Business User

Level: Beginner

Subjects: Business Applications

Duration: 12 minutes

Review responsible AI principles for language models in in Azure Databricks

Units in this learning path:

• Introduction
• Responsible AI Concepts
• Identify
• Mitigate
• Key Security Tooling
• Exercise
• Knowledge Check
• Summary

Products: Azure Databricks

Roles: Data Engineer

Level: Intermediate

Duration: 43 minutes

This module covers Azure Cloud Shell and its features.

Units in this learning path:

• Introduction
• Review Characteristics of Azure Cloud Shell
• Review Features Tools of Azure Cloud Shell
• Configure Experiment Azure Cloud Shell
• Knowledge Check
• Summary

Products: Azure, Entra Id, Azure Cloud Shell, Azure Powershell, Azure Virtual Machines, M365

Roles: Administrator

Level: Intermediate

Subjects: Architecture, Storage, Virtual Machine

Duration: 35 minutes