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This module covers managing marketing emails, segments, customer journeys, and A/B testing in outbound marketing. This module applies to outbound marketing features only.

Units in this learning path:

• 1 Introduction
• 2 Create Email
• 2a Deliver Email
• 3 a B Testing
• 4 Create Email Template
• 5 Create Manage Segments
• Create Segment Template
• Market Segments Linkedin
• 5a Use Segments Insights
• 6 Create Customer Journey
• 7 a B Testing Journey
• 8 Dynamic Segments
• 9 Customer Journey Template
• 10 Exercise Customer Journey
• 11 Check
• 12 Summary

Products: Dynamics 365, Customer Insights Journeys

Roles: Functional Consultant

Level: Intermediate

Subjects: Customer Relationship Management, Marketing Sales

Duration: 116 minutes

Learn how to set up engagement opportunities in Volunteer Management, including adding descriptions, locations, requirements, and schedules within Microsoft for Nonprofits.

Units in this learning path:

• 1 Introduction
• 2 Engagement Opportunities
• 3 Create Engagement Opportunity
• 4 Schedules
• 5 Exercise
• 6 Check
• 7 Summary

Products: Industry Solutions, Mscloud Nonprofit

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Business Applications

Duration: 21 minutes

Learn how to manage enterprise security in HDInsight.

Units in this learning path:

• Introduction
• Describe Hdinsight Security Areas
• Implement Network Security
• Understand Operating System Security
• Manage Application Middleware Security
• Implement Data Access Security
• Knowledge Check
• Summary

Products: Azure Hdinsight

Roles: Data Engineer, Data Scientist

Level: Intermediate

Subjects: Security

Duration: 37 minutes

Learn best practices for communicating changes to Data Loss Prevention (DLP) policies.

Units in this learning path:

• 1 Intro Best Practices
• 2 Prerequisites
• 3 Implement Best Practices
• 4 View Admin Analytics
• 5 Gain Visibility
• 6 Exercise
• 7 Check
• 8 Summary

Products: Power Automate, Power Platform, Power Apps

Roles: Administrator, Functional Consultant

Level: Intermediate

Subjects: Data Management

Duration: 55 minutes

In Microsoft Dynamics 365 Customer Insights - Journeys, you can easily plan, execute, and follow up on your events. This learning path covers the key elements of the event module in the app including how to create events, manage sessions, speakers and logistics, enable event registration and manage the check-in process along with showing how to promote your event through other key Dynamics 365 features.

Modules in this learning path:

• Manage Events Customer Insights
• Create Event Marketing
• Create Webinar Event Dynamics 365 Marketing
• Promote Events Marketing
• Advanced Event Management Marketing

Products: Dynamics 365, Customer Insights Journeys

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Marketing Sales

Duration: 318 minutes

Learn how to set up and manage events in Fundraising and Engagement, including creating event components and registering attendees in Microsoft for Nonprofits.

Units in this learning path:

• 1 Introduction
• 2 Event Management
• 3 Event Setup
• 4 Registration Packages
• 5 Tickets Tables
• 6 Exercise
• 7 Check
• 8 Summary

Products: Industry Solutions, Mscloud Nonprofit

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Business Applications

Duration: 27 minutes

Learn how to manage execution flow in your programs by using `if...elif...else` and loop constructs.

Units in this learning path:

• Introduction
• If Else
• Exercise If Else
• Use Loops
• Exercise Loops
• Knowledge Check
• Summary

Products: Dotnet

Roles: Developer, Student

Level: Beginner

Duration: 16 minutes

Learn how to manage external connections with Microsoft Dynamics 365 Customer Insights - Data.

Units in this learning path:

• 1 Introduction
• 2 Export
• 3 Surface Data
• 4 Power Platform
• 5 Azure Synapse
• 6 Customer Insights
• 7 Check
• 8 Summary

Products: Dynamics 365, Customer Insights Data

Roles: Administrator, Business Analyst, Functional Consultant

Level: Intermediate

Subjects: Customer Relationship Management

Duration: 56 minutes

Lifecycle Services helps you host finance and operations apps environments. It provides repeatable processes to support consistent success with each delivery. Lifecycle Services is available to customers and partners as part of their support plans.

Units in this learning path:

• 01 Introduction
• 02 Support
• 03 Environments
• 04 Asset Library
• 05 Upgrade
• 06 Check
• 07 Summary

Products: Dynamics 365, Dynamics Finance, Dynamics Scm

Roles: Developer

Level: Beginner

Subjects: Data Management, Custom App Development

Duration: 48 minutes

Do you need to maintain and insure your fixed assets? This path focuses on maintenance tracking and insurance policies for assets.

Modules in this learning path:

• Set Up Maintenance Information
• Register Maintenance Costs
• Set Up Insurances
• Assign Asset Insurance Policy

Products: Dynamics 365, Dynamics Business Central

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Business Applications

Duration: 110 minutes

Discover how to set up asset budgeting and transfer fixed assets in Dynamics 365 Finance.

Units in this learning path:

• Introduction
• Asset Budgeting
• Transfer Fixed Asset
• Set Up Groups
• Split Fixed Asset
• Update Information
• Recalculate Replacement Costs
• Roll Forward Report
• Check
• Summary

Products: Dynamics 365, Dynamics Finance

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Finance Accounting

Duration: 46 minutes

Learn how to manage forms and marketing pages in Dynamics 365 Customer Insights - Journeys. This module applies to outbound marketing features only.

Units in this learning path:

• 1 Introduction
• 2 Form
• 3 Hosting
• 4 Capture
• 5 Form Template
• 6 Page
• 7 Personalization
• 8 Page Template
• 9 Exercise
• 10 Check
• 11 Summary

Products: Dynamics 365, Customer Insights Journeys

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Marketing Sales

Duration: 93 minutes