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Discover how Copilot in Microsoft Teams transforms meetings into searchable, interactive summaries that help teams stay informed and aligned.

Units in this learning path:

• Introduction
• Use Copilot Summarize Meetings
• Exercise Use Copilot Meeting Insights
• Use Copilot Review Past Meetings
• Exercise Use Copilot Summarize Meeting
• Knowledge Check
• Summary

Products: M365 Business

Roles: Business Owner, Business User, Administrator, Technology Manager

Level: Beginner

Duration: 21 minutes

This module demonstrates how to use Copilot to manage volunteers within your nonprofit organization. Learners review several prompts used for generating volunteer recruitment, training, and recognition materials, and then they practice using and generating their own prompts.

Units in this learning path:

• Introduction
• Elevate Volunteer Recruitment
• Exercise Volunteer Recruitment
• Simplify Volunteer Training
• Exercise Volunteer Training
• Boost Volunteer Retention
• Exercise Volunteer Retention
• Knowledge Check
• Summary

Products: Foundry Tools, M365 Apps, Ms Copilot

Roles: Functional Consultant, Higher Ed Educator, School Leader, K 12 Educator, Business User, Business Owner

Level: Beginner

Subjects: Artificial Intelligence, Business Applications

Duration: 40 minutes

Emails and calendars are fundamental to modern workplace productivity, and the Office 365 Outlook Connector in Power Automate helps supercharge the way that you manage them. Whether it's sending dynamic emails with attachments, automating meeting requests, or tracking email activity, this connector allows you to streamline and optimize your communication and scheduling tasks. Instead of spending time on repetitive, manual processes, you can create efficient, automated workflows that keep your email and calendar working for you.

Units in this learning path:

• Introduction
• Explore Triggers Actions
• Exercise Send Email
• Exercise Create Meeting Request
• Troubleshoot Connector
• Check
• Summary

Products: Power Automate, Office Outlook, Office Sp

Roles: Maker, Functional Consultant

Level: Beginner

Subjects: Productivity

Duration: 49 minutes

Discover the potential of generative AI for transforming public sector organizations and responsible AI practices for the public sector.

Units in this learning path:

• Introduction
• AI Public Sector
• Enhance Productivity Generative AI
• Augment Cognition Generative AI
• Accelerate Discovery Generative AI
• Safe Responsible AI Public Sector
• Recap
• Knowledge Check
• Summary

Products: Azure, Content Safety, Dynamics 365, Power Automate, Ms Copilot

Roles: Administrator, Business Owner, Security Engineer, Security Operations Analyst, Technology Manager

Level: Intermediate

Duration: 60 minutes

Customer Service workspace equips representatives with core customer service capabilities.

Units in this learning path:

• 1 Introduction
• 2 Explore
• 3 Records
• 4 Cases
• 5 Productivity
• 6 Check
• 7 Summary

Products: Dynamics 365, Dynamics Customer Service

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Frontline Support

Duration: 41 minutes

Unlock the power of Microsoft Teams for administrators, educators, and learners. Learn to collaborate, customize, and organize effectively in Microsoft Teams.

Units in this learning path:

• Introduction
• Personalize Teams Create Community
• Manage Members Microsoft Teams
• Oversee Member Permissions Teams Settings
• Customize Team Channels
• Enable Focused Collaboration Private Channels
• Manage Channels
• Enhance Communication Posts Tab
• Personalize Teams Apps
• Manage Files Teams
• Collaborate Files Teams
• Organize Team Notes Resources Onenote
• Knowledge Check
• Summary

Products: Office Teams, Office Onenote, M365 Education

Roles: K 12 Educator, School Leader

Level: Beginner

Duration: 60 minutes

Enhance security operations by using Microsoft Security Copilot (SC-5006).

Modules in this learning path:

• Fundamentals Generative AI
• Security Copilot Getting Started
• Security Copilot Describe Core Features
• Security Copilot Embedded Experiences
• Security Copilot Describe Agents
• Security Copilot Exercises

Products: Defender Xdr, Microsoft Sentinel, Intune, Entra, Defender For Threat Intelligence, Ms Copilot

Roles: Student, Security Engineer, Security Operations Analyst, Business User, Business Owner

Level: Beginner

Subjects: Security, Artificial Intelligence

Duration: 466 minutes

Learn how to configure historical information and communication tools to help your service representatives be more productive.

Units in this learning path:

• 1 Introduction
• 2 Timeline Configuration
• 3 Email Agents
• 4 Configure Email
• 5 Check
• 6 Summary

Products: Dynamics 365, Dynamics Customer Service

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Productivity

Duration: 57 minutes

Omnichannel for Customer Service helps organizations offer support across multiple channels and engage multiple customers simultaneously through dedicated sessions.

Units in this learning path:

• 1 Introduction
• 2 Quick Replies
• 3 Personal Replies
• 4 Sound Notification
• 5 Conversation Assignment
• 6 Knowledge Articles
• 7 Check
• 8 Summary

Products: Dynamics 365, Dynamics Customer Service

Roles: Business User

Level: Intermediate

Subjects: Customer Relationship Management, Productivity

Duration: 50 minutes

Educators leverage Microsoft 365 Copilot Chat with practical strategies, prompt design tips, and responsible AI practices.

Units in this learning path:

• Introduction
• Explore Copilot Chat
• Use Styles Features
• Design Prompts Learning
• Copilot Chat Pages
• Work with Images
• Evaluate Responses
• Knowledge Check
• Summary

Products: Office Teams, Microsoft Edge, Ms Copilot, M365 Education

Roles: K 12 Educator, Higher Ed Educator

Level: Beginner

Duration: 70 minutes

Your LinkedIn profile is a gateway to networking, career growth, and personal branding. By leveraging Microsoft Copilot, you can refine your headline, summary, and experience sections, ensuring that your profile highlights your strengths and potential, in addition to serving as a valuable interview preparation tool.

Units in this learning path:

• Introduction
• Importance Strong Linkedin Presence
• Refine Your Linkedin Headline Summary
• Tips Great Linkedin Profile Photo
• Enhance Your Linkedin Experience Section
• Optimize Skills Endorsements on Linkedin
• Master Job Interviews for Students
• Knowledge Check
• Summary

Products: Microsoft Edge, Ms Copilot

Roles: K 12 Educator, Student, Higher Ed Educator

Level: Beginner

Subjects: Artificial Intelligence, Generative AI

Duration: 79 minutes

This module examines how Microsoft Defender for Office 365 extends EOP protection through various tools, including Safe Attachments, Safe Links, spoofed intelligence, spam filtering policies, and the Tenant Allow/Block List.

Units in this learning path:

• Introduction
• Climb Security Ladder Microsoft Defender Office 365
• Expand Protections Safe Attachments Safe Links
• Manage Spoofed Intelligence
• Configure Outbound Spam Filtering Policies
• Manage Email Access
• Submit Messages Urls Attachments Microsoft Analysis
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Solution Architect, Technology Manager

Level: Intermediate

Subjects: Business Applications, Compliance, Identity Access, Insider Risk, It Management Monitoring, Productivity, Security, Threat Protection

Duration: 48 minutes