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Learn how Dynamics 365 Sales AI tools support sellers during the closing phase with research agents, automated coordination, sentiment monitoring, and Microsoft 365 Copilot collaboration.

Units in this learning path:

• Introduction
• Describe Sales Close Research Agent
• Describe Sales Close Agent Engage Mode
• Describe Sales Research Agent Closing
• Describe Sales Microsoft 365 Copilot Closing
• Review Sales Close Process
• Knowledge Check
• Summary

Products: Dynamics 365, Dynamics Sales, Ms Copilot

Roles: Student, Functional Consultant, Business User, Business Owner

Level: Beginner

Subjects: Business Applications, Customer Relationship Management, Artificial Intelligence

Duration: 67 minutes

With the advent of cloud applications and the increase in employees working remotely, or bringing their own devices, it's critical to verify identities with strong authentication and ensure access is compliant.

Units in this learning path:

• Introduction
• Identities Zero Trust
• Identity Access Management
• Knowledge Check
• Summary

Products: M365

Roles: Administrator, Student

Level: Beginner

Subjects: Security

Duration: 14 minutes

Describe identity concepts.

Units in this learning path:

• Introduction
• Define Authentication and Authorization
• Define Identity As Primary Security Perimeter
• Describe Modern Authentication Role Identity Provider
• Describe Concept of Directory Services Active Directory
• Describe Concept Federated Services
• Knowledge Check
• Summary Resources

Products: Entra Id

Roles: Business User, Student

Level: Beginner

Subjects: Identity Access

Duration: 49 minutes

Learn how to configure costing methods, cost management, coverage rules, master planning, demand forecasting, and landed cost capabilities in Dynamics 365 Supply Chain Management.

Units in this learning path:

• Introduction
• Describe Costing Methods Use Cases
• Describe Resources
• Describe Cost Groups
• Describe Cost Management
• Describe Coverage Groups
• Describe Master Planning Planning Optimization
• Illustrate AI Assisted Demand Forecasting
• Demonstrate Landed Cost Scenarios
• Knowledge Check
• Summary

Products: Dynamics 365, Dynamics Scm

Roles: Business Owner, Business User, Functional Consultant, Student

Level: Beginner

Subjects: Manufacturing Processes, Supply Chain Management

Duration: 74 minutes

This module describes inventory management capabilities in Dynamics 365 Supply Chain Management, including on-hand inventory, inventory journals, transfer orders, inventory blocking, AI-assisted inventory insights, and quality management.

Units in this learning path:

• Introduction
• Illustrate on Hand Inventory
• Manage Inventory Journals
• Explore Inventory Journal Types
• Describe Transfer Orders
• Describe Inventory Blocking
• AI Assisted Inventory Insights
• Describe Quality Management
• Knowledge Check
• Summary

Products: Dynamics 365, Dynamics Scm

Roles: Business Owner, Business User, Functional Consultant, Student

Level: Beginner

Subjects: Supply Chain Management

Duration: 67 minutes

Learn how to plan, execute, and control production in Dynamics 365 Supply Chain Management by using production types, BOMs, routes, and manufacturing execution.

Units in this learning path:

• Introduction
• Describe Production Types
• Describe Boms Formulas
• Describe Bom Types
• Describe Routes Operations
• Describe Manufacturing Modes
• Describe Manufacturing Execution
• Knowledge Check
• Summary

Products: Dynamics 365, Dynamics Scm

Roles: Business User, Functional Consultant, Student

Level: Beginner

Subjects: Manufacturing Processes, Supply Chain Management

Duration: 57 minutes

Describe monitoring tools in Azure

Units in this learning path:

• Introduction
• Describe Purpose of Azure Advisor
• Describe Azure Service Health
• Describe Azure Monitor
• Knowledge Check
• Summary

Products: Azure

Roles: Administrator, Developer, Devops Engineer, Solution Architect

Level: Beginner

Subjects: Cloud Computing, Cloud Security, Compliance

Duration: 13 minutes

Describe basic networking concepts and how they relate to cybersecurity.

Units in this learning path:

• Introduction
• Describe Different Types of Networks
• Describe How Data Moves Around Network
• Describe Threats to Network Security
• Protect Your Network
• Knowledge Check
• Summary Resources

Products: Azure, M365

Roles: Business Owner, Business User, Student

Level: Beginner

Subjects: Networking, Threat Protection

Duration: 28 minutes

Describe performance monitoring

Units in this learning path:

• Introduction
• Tools
• Describe Critical Performance Metrics
• Establish Baseline Metrics
• Describe Extended Events
• Describe Database Watcher
• Explore Query Performance Insight
• Exercise
• Knowledge Check
• Summary

Products: Azure, Azure SQL Database, SQL Server

Roles: Data Analyst, Data Engineer, Database Administrator

Level: Intermediate

Subjects: Data Management

Duration: 83 minutes

Learn about Azure Pipelines parallel jobs, concurrency management, Visual Designer, and YAML pipeline configurations for efficient CI/CD workflows.

Units in this learning path:

• Introduction
• Understand Parallel Jobs
• Estimate Parallel Jobs
• Describe Azure Pipelines Open Source Projects
• Explore Azure Pipelines Visual Designer
• Describe Azure Pipelines Yaml
• Enable Continuous Integration Azure Pipelines
• Knowledge Check
• Summary

Products: Azure, Azure Artifacts, Azure Boards, Azure Cloud Services, Azure Devops, Azure Pipelines, Azure Repos, Azure Test Plans, Github

Roles: Administrator, AI Engineer, Data Engineer, Developer, Devops Engineer, Platform Engineer, Security Engineer, Security Operations Analyst, Service Adoption Specialist, Solution Architect, Startup Founder, Technology Manager

Level: Advanced

Subjects: Devops

Duration: 76 minutes

Learn how to manage vendors, trade agreements, purchase requisitions, purchase orders, receipts, returns, charges, and supply risk assessment in Dynamics 365 Supply Chain Management.

Units in this learning path:

• Introduction
• Manage Vendors
• Describe Trade Agreements
• Describe Procure to Pay Process
• Describe Purchase Requisitions
• Describe Purchase Orders Receipts Returns
• Describe Charges
• Describe Copilot Support Procurement
• Explain Supplier Communications Agent
• Describe Supply Risk Assessment
• Knowledge Check
• Summary

Products: Dynamics 365, Dynamics Scm

Roles: Business Owner, Business User, Functional Consultant, Student

Level: Beginner

Duration: 103 minutes

Understand reporting and integration features for finance and operations apps with Power BI, Microsoft 365, and business events to enhance data analysis

Units in this learning path:

• Introduction
• Describe Built in Reporting
• Describe Analyze Data Power Bi
• Describe Integration Office 365
• Describe Power Platform Integration
• Describe Use Cases Business Events
• Describe Business Documents
• Describe Finance Insights
• Knowledge Check
• Summary

Products: Power Platform, Power Query, Azure Powerbi Embedded, Dynamics 365

Roles: Business Leader, Business User, Business Owner, Data Analyst, Student, Functional Consultant

Level: Beginner

Subjects: Business Applications, Business Reporting, Finance Accounting, Data Management, Data Integration, Data Analytics

Duration: 84 minutes