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Learn how to give each service role a focused workspace with the case context and productivity tools representatives need to resolve customer issues.

Units in this learning path:

• 1 Introduction
• 3 Create Use
• 4 Tab Template
• 5 Session Templates
• 6 Notification Settings
• 7 Use Templates
• 8 Check
• 9 Summary

Products: Dynamics 365, Dynamics Customer Service

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Customer Relationship Management

Duration: 54 minutes

This learning path guides you through setting up the General ledger module, completing closing procedures, using analytics for decision-making, and managing financial transactions in Dynamics 365 Finance.

Modules in this learning path:

• Get Started Financial Management in Dynamics 365 Finance Ops
• Configure Currencies in Dynamics 365 Finance Ops
• Create Fiscal Calendars Years Periods in Dynamics 365 Finance Ops
• Get Started Chart Accounts Finance
• Set Up Chart Accounts Finance
• Set Up Financial Dimensions Finance
• Configure Ledgers Journals in Dynamics 365 Finance Ops
• General Ledger Daily Procedures in Dynamics 365 Finance Ops
• Intercompany Accounting in Dynamics 365 Finance Ops
• Configure Ledger Allocations Accruals in Dynamics 365 Finance Ops
• Configure Periodic Processes D365 Finance Ops
• Work with Analytics Reporting in Dynamics 365 Finance Ops
• Configure Cash and Bank Management in Dynamics 365 Finance Ops
• Net Customers Vendors
• Set Up Taxes Finance
• Work Taxes Finance

Products: Dynamics 365, Dynamics Finance

Roles: Business Analyst, Business User, Functional Consultant

Level: Intermediate

Subjects: Finance Accounting

Duration: 1223 minutes

If you want to know more about financial reporting in Business Central, then follow along with this module to find out about how to create your own customized reports without needing to develop them.

Units in this learning path:

• 1 Schedules
• 2 Layouts
• Preconfigured Reports
• Statistical Accounts
• 3 Export
• Job Queues
• 4 Exercise
• 5 Check
• 6 Summary

Products: Dynamics 365, Dynamics Business Central

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Finance Accounting

Duration: 51 minutes

This learning path covers the configuration of financial management in Microsoft Dynamics 365 Business Central. You learn how to set up the general ledger, chart of accounts, posting groups, journal templates, currencies, dimensions, financial reports, and fixed assets.

Modules in this learning path:

• Business Central Configure General Ledger Setup
• Chart Accounts Dynamics 365 Business Central
• Posting Groups Dynamics 365 Business Central
• General Journal Templates Dynamics 365 Business Central
• Currencies Exchange Rates Dynamics 365 Business Central
• Cash Management Dynamics 365 Business Central
• General Ledger Allocations
• Dimensions Dynamics 365 Business Central
• Configure Financial Reports Dynamics 365 Business Central
• Close Fiscal Year Dynamics 365 Business Central
• Create Classes Subclasses Locations
• Set Up Main Assets Components
• Configure Depreciation Books
• Configure Fixed Asset Depreciations
• Budget Fixed Assets

Products: Dynamics 365, Dynamics Business Central

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Finance Accounting

Duration: 666 minutes

Do you want to post depreciation transactions in Business Central? This module explores the different depreciation methods and explains how to set up depreciation on a fixed asset card.

Units in this learning path:

• 1 Introduction
• 2 Setup
• 3 Check
• 4 Summary

Products: Dynamics 365, Dynamics Business Central

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Finance Accounting

Duration: 26 minutes

Learn how to configure and create fixed assets to comply with international accounting standards.

Units in this learning path:

• 1 Configure Fixed Assets Introduction
• 2 Fixed Assets Current
• 3 Accounting Fixed Assets
• 4 Relationships Fixed Assets Comp
• 5 Configure Fixed Assets Comp
• 6 Derived Books
• 7 Enable Fixed Asset Integ
• 8 Fixed Asset Transaction
• 9 Demo Create Fixed Assets
• 10 Exercise Config Fixed Assets
• 13 Configure Fixed Assets Quiz
• 14 Config Fixed Assets Summary

Products: Dynamics 365, Dynamics Finance

Roles: Functional Consultant

Level: Intermediate

Subjects: Finance Accounting

Duration: 105 minutes

Do you plan on setting up and using fixed assets functionality in Business Central? This module explains how to configure the Fixed Assets Setup page with the default depreciation book and use other key setup fields.

Units in this learning path:

• 1 Introduction
• 2 Number Series
• 3 Check
• 4 Summary

Products: Dynamics 365, Dynamics Business Central

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Finance Accounting

Duration: 17 minutes

Learn about the flow control actions in Power Automate for desktop.

Units in this learning path:

• 1 Introduction
• 2 Flow Control Actions
• 3 Check Knowledge
• 4 Summary

Products: Power Platform, Power Automate

Roles: Maker, Developer, Functional Consultant

Level: Beginner

Subjects: Process Workflow

Duration: 15 minutes

Configure for alerts and detections in Microsoft Defender for Endpoint

Units in this learning path:

• Introduction
• Configure Advanced Features
• Configure Alert Notifications
• Manage Alert Suppression
• Manage Indicators
• Knowledge Check
• Summary Resources

Products: M365, Defender Endpoint, Defender Xdr

Roles: Security Operations Analyst

Level: Intermediate

Subjects: Threat Protection

Duration: 32 minutes

Learn to configure forecasts in Dynamics 365 Sales.

Units in this learning path:

• Introduction
• Build Forecasts
• Manage Forecasts
• Advanced Settings
• Premium Features
• Check
• Summary

Products: Dynamics 365, Dynamics Sales

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Business Applications

Duration: 46 minutes

Learn how to configure forms, charts, and dashboards.

Units in this learning path:

• 01 Forms Overview
• 02 Forms Elements
• 03 Configure Multiple Forms
• 04 Specialized Form Components
• Custom Pages
• 05 Configure Views
• 08 Configure Charts
• 11 Knowledge Check
• 12 Summary

Products: Dynamics 365, Power Platform

Roles: Functional Consultant

Level: Intermediate

Subjects: Customer Relationship Management

Duration: 69 minutes

Learn how to configure formulas for process manufacturing in Dynamics 365 Supply Chain Management.

Units in this learning path:

• 01 Introduction
• 02 Formulas Lines Versions
• 03 Formula Features
• 04 Formulas Versions
• 05 Use Step Consumption
• 06 Co Products
• 07 by Products
• 08 Burden Allocation
• 09 Planning Items
• 10 Exercise 1
• 11 Exercise 2
• 12 Exercise 3
• 13 Exercise 4
• 14 Exercise 5
• 15 Exercise 6
• 16 Check
• 17 Summary

Products: Dynamics 365, Dynamics Scm

Roles: Functional Consultant

Level: Intermediate

Subjects: Manufacturing Processes

Duration: 143 minutes