Food safety and hygiene govern everything that you will do within the catering industry. Even if the meal looks good, if it was not prepared and served using appropriate methods, serious health risks can occur, from minor illnesses to more severe outcomes. Food poisoning is common because contaminated food is not always easy to spot. This course will teach you professional food safety and hygiene techniques.Not only does following good food safety and hygiene practices help create a positive image for you and your business (whether event catering or a restaurant) but it is required by law. ‘Food safety’ is...

This diploma course explains the role of an operations manager and breaks down the key decision-making skills that define the job. We show you how to ensure the smooth running of your business’ operation as you coordinate the daily creation and delivery of goods or services to its customers. We know that ‘professionals talk about logistics’ so sign up for this course to hone your management abilities and take the next step in your career.Every organization has an operations function, whether or not it is officially called ‘operations’. Most organizations produce goods or services and ‘operations management’ includes all the...

During this dog trainer course, you will learn how to answer ten of the most frequently asked dog and puppy training questions, as well as what to include before, during and after a dog training consultation with a client. This course teaches you how to run a professional dog training business with templates and handouts for you to use. Also included are step-by-step video demonstrations of how to resolve many unwanted dog behaviours.Do you believe that helping dogs is your calling and that you feel inspired to make a difference in the world? Would you like an enjoyable and fulfilling...

This free online ISO 19001 - Management System Auditing course teaches you about ISO 9001 audit techniques and best practices. It will give you an overview of evidence and findings, preparation, and pre-audit activities including system standards, protocols, and methodologies. It will also teach you about how information on the audit scope is presented with reference to a physical location, organizational units, and other important factors.If you have finished the course ISO 9001:2015 Fundamental Concepts, this course will boost your auditing skills in no time. The course will show you how to achieve two types of audit report results and...

Alison offers a free online Diploma in Teaching Skills course for Educators that will teach you how to become an effective teacher or trainer. Being a teacher takes more than just accumulated knowledge. With this course, you will learn different techniques to effectively communicate with your students, motivate them to learn, and implement successful instructional planning within the classroom. Level up your skills with this course now!Effective teaching skills can have a big impact on each individual student in the classroom. This course begins by introducing you to verbal and non-verbal communication and how to use these tools to stimulate...

Could you be doing something unethical at work and not even know it? It's difficult to answer this question if you don't know the various moral codes used to make ethical choices. This course introduces you to foundational content and principles of ethics that all employees need to know, from labour to management. Discover how to choose the correct moral decisions by working through different scenarios to make your workplace an upstanding one!Suppose every employee knows the difference between correct or incorrect choices and how to handle various ethical dilemmas. This knowledge is likely to produce a work environment where...

This course teaches therapists and health practitioners how to encourage behavioral change through motivational interviewing (MI). We explore approaches to psychotherapy developed by Stephen Rollnick and William R. Miller to assist people in changing through their own motivations. This course focuses on helping therapists and practitioners develop and maintain MI skills, and assisting patients adhere to treatment recommendations.Research indicates that motivational interviewing (MI) is as good as or better than cognitive behavioral therapy (CBT) and pharmacotherapy, as well as superior to non-treatment controls for reducing alcohol and drug use in individuals. This course is designed to teach therapists and practitioners...

Maintaining mental health is crucial to people’s wellbeing and affects their ability to function socially, emotionally and psychologically. Professionals trained to provide mental health assistance to patients are required to handle mental health difficulties. This psychology course provides the training required to provide day-to-day care to patients and examines various mental diseases, their symptoms and available treatment options.Mental health support workers play an important function in the treatment of those suffering from mental health problems. This course outlines the role of mental health support workers and identifies the characteristics, credentials and skills that they require to excel. We then look...

Drones have become a popular form of technology for hobbyists and are useful in a range of professions. This course teaches you how to maintain and pilot drones to help you make the most of them either for fun or as part of your job. We explain how to fly standard models of unmanned aerial vehicle (UAV) available from local and online stores. Sign up to gain the drone piloting skills you need to safely enjoy this exciting new technology.Drones make a powerful impact on many people’s everyday lives as they perform important tasks from delivering online purchases to providing...

The free online course on Productivity and Waste Management explains waste with respect to lean and the environment. Different types of lean wastes and environmental wastes are explained, along with their impact on productivity and the environment. Learn about the effective tools used in lean such as 5S, A3 tool, and Gemba to manage lean wastes, as well as the use of 3R, zero waste system & management of land fills for environmental wastes.In this free online course Productivity and Waste Management - Lean and Environmental Perspectives, you will learn about waste and productivity in terms of two popular concepts...