Learn to effectively plan your own personal and professional development.Personal development planning is increasingly used by individuals, in a wide range of occupations, to keep their personal and job related knowledge, skills and expertise up to date. One of the particular qualities a potential employer will look for is your ability to manage your own learning and development. Completing this Unit will help you to demonstrate to yourself and to your employer that you are capable of doing this. It will help you to clarify and achieve your personal and career aims, and will complement your HN study programme whilst...

This course can open a variety of employment opportunities for individuals and provides employers with the opportunity to develop staffs’ management skills.Gain the key skills needed to effectively manage team members through planning and allocating day to day activities in the workplace. You will build knowledge of the fundamentals of project planning and allocating work, as well as developing the core skill sets needed for team management, performance management and project management. What you will experience Course content: Section 1: Project planning and performance monitoring – Learn about SMART objectives to help your team achieve its targets as well as...

Exploring the characteristics and applications of a range of power electronic devices.This Unit has been designed to develop candidates’ knowledge, understanding and skills in the characteristics and applications of a range of power electronic devices. Candidates will also study how these devices are electrically protected and cooled and will also consider a range of single phase a.c. to d.c. converter and d.c. to d.c. chopper circuits. On completion of the Unit the candidate should be able to: Analyse characteristics and applications of power electronic devices Outline arrangements for protection/dissipation of heat from power electronic devices Analyse operation and applications of...

This is for those who wish to develop customer service skills and for employers looking for a customer service training course for staff.Providing a good customer service experience is vital for a successful company. Whether you are an individual wanting to develop your customer service skills to gain employment or benefit your job role, or an employer looking for a customer service training course for your staff, this course has you covered. What you will experience Course content: Section 1: The principles of customer service in an organisation – Learn about the policies and procedures for customer service and the...

A detailed introduction to preparing final accounts.Business organisations need to analyse their financial position in terms of profitability, liquidity and efficiency and you will learn how to calculate and analyse accounting ratios to provide this information. This is a mandatory Unit within the PDA Financial Accounting and the HNC/HND Accounting Group Award. It may also be taken as part of other HN Group Awards as an optional Unit, or can be taken as a stand alone HN Unit. What you will experience This course will introduce you to the financial statements of sole traders (from incomplete records), partnerships and limited...

This course teaches how to prepare for an interview.This course teaches how to prepare for an interview including: body language; personal appearance; questions and responses as well as how to listen effectively in an interview. Also you will learn appropriate body language, speaking and listening skills and asking for further clarification in an interview, as well as asking relevant questions using a range of techniques and identifying aspects of one’s own performance that were positive and that can be improved upon. What you will experience Course content: Section 1: Understand how to prepare for an interview Section 2: Know how...

Develop a greater understanding of how to prevent and control the spread of infection, both in the workplace and in the home.An understanding of how to effectively prevent and control the spread of infection is crucial in ensuring that individuals do not unknowingly cause their family, friends, colleagues and any other people that they come into contact with to become unwell. By completing this course, you will be equipped with a greater understanding of how to prevent and control the spread of infection, both in the workplace and in the home. You will also gain knowledge of how to identify...

Learn how to be safe online.Relevant to all internet users, especially parents and carers, school staff, social workers, education settings etc, our CPD certified online Principles of Internet Safety course will provide you with a wide range of knowledge. It is designed to highlight particular areas of concern for internet users, such as sharing personal information online and the possibility of being groomed online, and it will increase your awareness of what the dangers are when using the internet. What you will experience Course content: Section 1: Features of the internet – Develop an awareness of what the internet is...

This course will provide skills, knowledge and understanding in a range of areas and covers how to protect both children and adults at risk.Safeguarding is the process of keeping vulnerable adults and children safe to protect them from abuse and neglect and provide effective care. Relevant for most sectors, safeguarding is especially vital for people working in health and social care or early years, childcare and education. What you will experience The course content covers subjects such as safeguarding in organisations, legislations, local initiatives, safeguarding children and young people, and how to recognise signs of abuse, and much more. What...

Learn how to create a sustainable community, its benefits and the support available to help community members.Sustainable communities are part of a growing trend towards becoming more environmentally aware and responsible, combining more green spaces with eco-friendly energy sources. Want to know more about sustainable communities? This course provides a definition of a sustainable community as well as the local and global benefits of them. Learn how to create a sustainable community and about the support available to help community members. What you will experience Course content includes: The definition of ‘sustainable community’ What makes a community sustainable The local...