Certificate in Introduction to the Role of the Professional Taxi and Private Hire Driver at SCQF level 5

Course description

This course provides learners with the knowledge and skills to support their professional development as a taxi or private hire driver. Also meeting the requirements which have been legislated by Glasgow City Council for all taxi and private hire divers with a license in the city. This is also a requirement for anyone wishing to seek a license in Glasgow. The qualification will also help drivers to meet and adapt to the challenges they face on a daily basis. The Certificate in Introduction to the Role of the Professional Taxi and Private Hire Driver at SCQF level 5 develops essential knowledge in the following areas:  health and safety in the taxi work environment  vehicle maintenance and safety inspections  routes and fares  safely transporting passengers, luggage and parcels  providing a professional customer service, and  an understanding of relevant licensing regulations that relate to the operation of taxi and private hire operations in Scotland Candidates will also develop the skills necessary to support passengers who require mobility assistance or use of a wheelchair. Course Delivery This is a flexible learning course. Candidates will access course content via an online portal and work through it at their own pace. All units must be completed online to allow candidates to access the assessment at the end of each unit. Assessments will take place at the College and will be completed at our assessment centre. Once all nine assessments, including the practical assessment, have been completed successfully, candidates will be certificated. To coincide with this course, we will offer an induction session for those who wish further information with regards to accessing online material and further course support. All candidates will be pre-assessed at the induction with ongoing tutor support pre-course and throughout the course until the final assessment and certification. The purpose is to identify anyone who may require additional support in English, numeracy, IT and literacy skills, before undertaking this course. The College will be offering additional courses, subject to demand, relating to these subjects. These courses will incur a separate fee. The nine mandatory units are as follows: • Taxi and Private Hire: Workplace Health and Safety • Taxi and Private Hire: Safely Transport Passengers • Taxi and Private Hire: Professional Customer Service • Taxi and Private Hire: Maintain the Safety of the Licensed Vehicle • Taxi and Private Hire: Mobility and Wheelchair Assistance • Taxi and Private Hire: Plan Routes and Fares • Taxi and Private Hire: Transport Luggage and Parcels • Taxi and Private Hire: Safely Transport School Age Children • Taxi and Private Hire: The Licensing Regulations (Scotland)