Workplace Communication Basics

Course description

What do most great employees have in common? Having excellent communication skills is essential in today’s workplace and this course can show you how you can improve yours. You will explore verbal, non-verbal and written skills. You will take a comprehensive look at many aspects of communication, including effective listening, proofreading your writing work, choosing the suitable contact medium and improving grammar, punctuation and spelling.

We spend most of our lives engaged in communication, whether speaking, listening, reading or writing. Despite this, communicating effectively at the workplace requires a specialised set of skills. With this comprehensive course, we will walk you through the best practices to promote stable and prosperous office environments and offer clear examples for workplace communications to boost your skills.

The course will present verbal, non-verbal and written communication techniques and teach you how to improve your business writing skills. In addition, you will learn to build good relationships with your colleagues, enhance teamwork skills and increase your work quality. We will also discuss strategies for effective listening, explore how to ask closed or open questions and explain when and how to start and end a conversation positively.

We will analyse the instruments, techniques and processes that lead to an understanding within the workplace. We will also cover the basics, like why it’s essential to improve grammar, punctuation and spelling and the importance of editing or proofreading your written work. So if you are a professional looking to upgrade the quality of your interactions in the workplace, start this course today and take your communication skills to the next level.