Office Procedures in the Modern Workplace

Course description

As businesses grow and technology evolves, the administration practices used in modern offices change. Highly skilled and motivated office professionals create productive workplaces and are in high demand. This short course covers the basics of office operations and explains how to communicate effectively in the modern workplace to help you reach your full potential. Sign up to polish your CV and take the first step towards white collar success.

Do you want to work in an office and need to enhance your professional business skills? Office personnel hold their organisation together and ensure that things run smoothly. This administration course is taught by Sherique Dill, an office management expert with over twenty years’ experience, and is designed to be engaging and straightforward to help you learn the best office skills in a few hours.

The course begins with a simple definition of ‘office’ as we lay out their various types. We then discuss the basic functions of a modern office and explain how to become an outstanding receptionist who respects confidentiality and keeps the reception area safe. We then delve into office support, office terminology, filing systems and equipment used for data processing.

We conclude with the all-important topic of workplace communication. We examine the various ways we can communicate effectively to provide the communication skills you need to succeed in a white collar environment. We trace the impact of emotions on communication and establish the importance of receiving feedback. You can download study notes from our ‘Resources’ section to help you master these skills and provide useful information for later reference. Sign up for this office administration course to learn the basic skills you need to prosper in the corporate workplace.