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Learn to record and reconcile financial transactions, configure banks and cash flow forecasts, and automate updates in Dynamics 365 Finance.

Units in this learning path:

• 1 Config Cash Bank Introduction
• 2 Bank Transaction Types Groups
• 3 Cash Bank Management Parameters
• 4 Sepa Direct Debit
• 5 Iban Structures
• 6 Banks and Bank Check Layout
• Set Up Bank Accounts Customer
• Set Up Bank Accounts Vendor
• 7 Deposit Slips Refund Checks
• 8 Cash Flow Forecast Reports
• 9 Cash Flow Forecasting
• Set Up Cash Flow Automation
• Summarize Vendor Customer Payments
• 10 Exercise Create Bank Transaction Types Groups
• 13 Config Cash Bank Quiz
• 14 Config Cash Bank Summary

Products: Dynamics 365, Dynamics Finance

Roles: Functional Consultant

Level: Intermediate

Subjects: Finance Accounting

Duration: 138 minutes

Learn to configure every customer-facing channel in Dynamics 365 Contact Center. Set up chat and digital messaging channels, provision the voice channel with Teams Phone, apply advanced conversation settings, and deploy intelligent voice agents with multilingual support and compliant call recording.

Modules in this learning path:

• Configure Chat Digital Channels Contact Center
• Configure Voice Channel Contact Center
• Configure Advanced Channel Settings Contact Center
• Configure Voice Agents Contact Center

Products: Dynamics 365, Dynamics Contact Center, Microsoft Copilot Studio

Roles: Functional Consultant, Administrator

Level: Intermediate

Subjects: Business Applications, Customer Relationship Management

Duration: 191 minutes

Meet your customers where they are. Learn to configure WhatsApp, SMS, live chat, and custom channels in Dynamics 365 Contact Center — all routing into a single unified workspace.

Units in this learning path:

• Introduction
• Overview Channels
• Configure Digital Channels
• Configure Chat Channel
• Configure Advanced Chat Settings
• Configure Custom Channel
• Knowledge Check
• Summary

Products: Dynamics Contact Center, Dynamics 365

Roles: Functional Consultant, Administrator

Level: Intermediate

Subjects: Business Applications, Customer Relationship Management

Duration: 47 minutes

This module examines how clients connect to Microsoft 365. It also provides instruction on how to configure name resolution and Outlook clients, and how to troubleshoot client connectivity.

Units in this learning path:

• Introduction
• Examine Automatic Client Configuration
• Explore Dns Records Required Client Configuration
• Configure Outlook Clients
• Troubleshoot Client Connectivity
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Solution Architect, Technology Manager

Level: Intermediate

Subjects: Business Applications, Compliance, Identity Access, Insider Risk, It Management Monitoring, Productivity, Security, Threat Protection

Duration: 25 minutes

This module introduces you to code scanning and its features. You'll learn how to implement code scanning using CodeQL, third party tools, and GitHub Actions.

Units in this learning path:

• 1 Introduction
• 2 What Code Scanning
• 3 Enable Code Scanning with Third Party Tools
• 4 Configure Code Scanning
• 5 Exercise
• 6 Knowledge Check
• 7 Summary

Products: Github

Roles: Devops Engineer, Administrator, Developer, Student

Level: Intermediate

Subjects: Devops

Duration: 33 minutes

This module explores deployment options for containerized apps and delves into the features of Azure DevOps and Azure Pipelines. It guides users in setting up automated pipelines for container apps, covering agent pool configuration and secret variables management.

Units in this learning path:

• Introduction
• Review Continuous Deployment Options Container Apps
• Examine Azure Devops Azure Pipelines
• Configure Azure Pipeline Deployment Container App
• Examine Agents Agent Pools Pipelines
• Examine Environment Secret Variables Pipelines
• Knowledge Check
• Summary

Products: Azure Pipelines

Roles: Devops Engineer

Level: Intermediate

Subjects: Devops

Duration: 44 minutes

Configuring costing sheets in Dynamics 365 Supply Chain Management offers several benefits, including accurate tracking of manufacturing costs by segmenting them into categories like material, labor, and overhead. It supports the calculation of indirect costs, providing a clear view of total product costs. Costing sheets also enable better pricing strategies, improved budgeting, and effective cost control, leading to more informed decision-making and enhanced financial management.

Units in this learning path:

• Introduction
• Costing Version
• Cost Groups
• Calculation Groups
• Costing Sheets
• Check
• Summary

Products: Dynamics 365, Dynamics Scm

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Supply Chain Management

Duration: 49 minutes

In today's global market, businesses receive and send payments using different currencies. Exchange rates must be managed properly to lower the monetary loss when accepting multiple currencies. Understanding how to forecast the amount of loss or gain caused by changes in exchange rate values can help you make smart business decisions to handle cash discounts and payments.

Units in this learning path:

• 1 Configure Currencies in F and O Introduction
• 2 Set Up Currencies Conversions
• 3 Configure Import Currency Exchange Rates
• 4 Exercise Import Exchange Rates
• 5 Configure Currencies in F and O Quiz
• 6 Configure Currencies in F and O Summary

Products: Dynamics 365, Dynamics Finance

Roles: Functional Consultant

Level: Intermediate

Subjects: Finance Accounting

Duration: 51 minutes

Learn how to configure custom connectors with authenticated APIs.

Units in this learning path:

• 1 Introduction
• 2 Authentication
• 3 Use API
• 4 Azure Active Directory
• 5 Exercise
• 6 Environments
• 7 Check
• 8 Summary

Products: Power Platform, Power Automate

Roles: Maker, Developer

Level: Intermediate

Subjects: Process Workflow

Duration: 50 minutes

Configure database authentication and authorization

Units in this learning path:

• Introduction
• Describe Authentication Identities
• Describe Security Principals
• Describe Database Object Permissions
• Identify Authentication and Authorization
• Exercise Authorize Access SQL Database Azure Active Directory
• Knowledge Check
• Summary

Products: Azure

Roles: Administrator

Level: Intermediate

Subjects: Databases

Duration: 66 minutes

Configure databases for optimal performance

Units in this learning path:

• Introduction
• Explore Database Maintenance Checks
• Describe Database Scoped Configuration Options
• Describe Automatic Tuning
• Describe Intelligent Query Processing
• Exercise
• Knowledge Check
• Summary

Products: Azure, Azure SQL Database, SQL Server

Roles: Data Analyst, Data Engineer, Database Administrator

Level: Intermediate

Duration: 51 minutes

Do you need to set up fixed assets in Business Central? Take this module to learn the details about how to configure depreciation books for assets.

Units in this learning path:

• 1 Introduction
• 2 Posting
• 3 Journal
• 4 Copy
• 5 Exercise
• 6 Check
• 7 Summary

Products: Dynamics 365, Dynamics Business Central

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Process Workflow, Finance Accounting

Duration: 41 minutes