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Configure AI agents in Dynamics 365 Sales to research opportunities and accelerate deal closure. Set up the Sales Opportunity Agent to identify risks and highlight key opportunities, and configure the Sales Close Agent to autonomously engage customers and drive transactions to completion.

Units in this learning path:

• Introduction
• Get Started Opportunity AI Agents
• Configure Sales Opportunity Agent
• Configure Sales Close Agent
• Monitor Agent Insights
• Knowledge Check
• Summary

Products: Dynamics 365, Dynamics Sales

Roles: Functional Consultant

Level: Intermediate

Subjects: Marketing Sales

Duration: 53 minutes

The Microsoft Learn for Educators program can help you prepare to deliver a class and empower your students with the technical skills and industry recognized credentials needed to prepare them for their future careers.

Units in this learning path:

• Introduction
• Review Your Certification Plan
• Help Improve Microsoft Learn Educators
• Certify Your Students Connect Them Jobs
• Determine What You Will Teach Next
• Knowledge Check
• Summary

Products: Azure

Roles: Higher Ed Educator

Level: Advanced

Duration: 26 minutes

In this course, you will learn how to audit cloud security. This fundamental course dives into cloud-specific audit considerations and best practices, and is aligned to common security and compliance domains. It also includes a checklist to…

In this course, you will learn how Amazon Web Services (AWS) offerings can be used to assist with U.S. federal and U.S. Department of Defense (DoD) security and compliance requirements. This course supplements the Cloud Audit Academy (CAA) for…

This credential earner demonstrates knowledge of cloud computing, including cloud services, deployment models, virtualization, orchestration, and cloud security. The individual is aware of cloud benefits for users and businesses. The individual has a conceptual understanding of how to create a container, deploy a web app to the cloud, and analyze security in a simulated environment. The earner is aware of the job outlook in cloud computing and the skills required for success in various roles.

This credential earner has the advanced skills to select the most suitable cloud service model and develop a simple cloud-based solution considering scalability, security, and reliability. The individual has the technical knowledge and practical skills to select and manage cloud deployment models, API cloud call methods, virtual machines, and containers. They can use tools and apply troubleshooting techniques in virtual environments. The earner has practiced essential workplace skills.

This Learning Path helps you build knowledge on AWS Cloud and exposes you to foundational cloud concepts, AWS services, security, architecture, pricing, and support. This Learning Path presents domain-specific content and includes courses,…

This Learning Path helps you build knowledge on AWS Cloud and exposes you to foundational cloud concepts, AWS services, security, architecture, pricing, and support. This Learning Path presents domain-specific content and includes courses,…

This assessment validates your comprehension of the Cloud Essentials Knowledge Badge Readiness Path. The assessment questions are based on the courses in this learning path. Take all of the courses and then verify your knowledge. Already have some…

In this course, you will learn the fundamental concepts of cloud computing and how a cloud strategy can help companies in the education industry meet business objectives. It explores how Amazon Web Services (AWS) brings the most advanced and…

In this course, you will learn the fundamental concepts of cloud computing and how a cloud strategy can help companies in the healthcare and life sciences (HCLS) industries meet business objectives. It explores how Amazon Web Services (AWS) brings…

In this learning plan, you will learn the fundamental concepts of cloud computing and how a cloud strategy can help entities in academic research and independent researchers meet business objectives. It explores how Amazon Web Services (AWS)…