Explore digital courses

Lifecycle Services is a collaborative workspace that customers and their partners use to manage finance and operations apps projects from pre-sales to the implementation phase and finally to the production environment. It provides checklists and tools that help you manage the project, including pre-build methodologies to help with implementation and regularly updated services.

Modules in this learning path:

• Get Started with Lcs
• Design Plan Implementation in F and O

Products: Dynamics 365, Dynamics Finance

Roles: Functional Consultant, Administrator, Solution Architect

Level: Beginner

Subjects: Custom App Development, Process Workflow

Duration: 155 minutes

Learn how to use MLflow in Azure Databricks to track machine learning experiments and deploy models.

Units in this learning path:

• Introduction
• Capabilities of Mlflow
• Run Experiments
• Register Serve Models
• Exercise Use Mlflow
• Knowledge Check
• Summary

Products: Azure Databricks

Roles: Data Scientist

Level: Intermediate

Subjects: Data Management, Machine Learning

Duration: 63 minutes

Learn how to use Microsoft 365 services with Power Apps model-driven apps and Dynamics 365 customer engagement apps.

Units in this learning path:

• Introduction
• Configure Mailboxes
• Server Side Sync
• Document Management Options
• Document Management
• Deploy Outlook App
• Configure Outlook App
• Integrate
• Check
• Summary

Products: Dynamics 365, Power Platform, Dataverse, Power Apps

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Business Applications

Duration: 74 minutes

Discover how Microsoft Copilot can enhance your training materials and resources. From content generation to image creation, experience a new era of engaging and effective learning.

Units in this learning path:

• Introduction
• Design Training Materials Using Microsoft Copilot
• Use Microsoft Copilot As Your Personal Tutor
• Knowledge Check
• Summary

Products: AI Services, Azure Machine Learning, Azure Machine Learning Designer, M365 Apps, Azure Translator Text, Azure Translator Speech, Ms Copilot, Language Service

Roles: K 12 Educator, Business User, Higher Ed Educator, Data Engineer, School Leader

Level: Beginner

Subjects: Artificial Intelligence

Duration: 88 minutes

Learn about using Microsoft Dynamics 365 Customer Service queues to manage case workloads.

Units in this learning path:

• 1 Dynamics 365 Queues Overview
• 2 Configuring Entities for Queues
• 3 Creating a Dynamics 365 Queue
• 4 Working with Queues
• 5 Use Queues to Manage Case Workloads
• 6 Routing Rule Sets
• 7 Use Routing Rules to Assign Cases to Specific Queues
• 8 Knowledge Check
• 9 Summary and Clean Up

Products: Dynamics 365, Dynamics Customer Service

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Customer Relationship Management, Communication

Duration: 69 minutes

This module will teach you how to use external APIs in your SharePoint Framework projects. You'll learn how to use data from anonymous APIs, REST APIs secured with Microsoft Entra ID, and Microsoft Graph.

Units in this learning path:

• 1 Introduction
• 2 Anonymous Apis
• 3 Exercise Anonymous Apis
• 4 Azure Ad Apis
• 5 Exercise Azure Ad Apis
• 6 Microsoft Graph API
• 7 Exercise Graph API
• 8 Summary

Products: M365, Office Sp Framework

Roles: Developer

Level: Intermediate

Duration: 76 minutes

Learn how to seamlessly integrate Teams Assignments into learning management systems like Blackboard Ultra, D2L Brightspace, Canvas, and Schoology Learning.

Units in this learning path:

• Introduction
• Overview Benefits Teams Assignments
• Connect Team
• Create Assignment
• Complete Work Learner
• Feedback Cycle
• Import Grades
• Knowledge Check
• Summary

Products: Office Teams

Roles: K 12 Educator, Higher Ed Educator

Level: Intermediate

Duration: 60 minutes

Explore how you can create data analysis and standardized documents by using Microsoft Dataverse data along with Microsoft Word and Excel templates.

Units in this learning path:

• Introduction
• Create Document
• Exercise Create Work Order
• Create Spreadsheet
• Exercise Create Sales Forecast
• Check
• Summary

Products: Power Apps, Power Platform, Dataverse

Roles: Maker, Functional Consultant

Level: Beginner

Subjects: Custom App Development

Duration: 34 minutes

Help education customers use Microsoft accessibility tools for vision, hearing, neurodiversity, cognition, and mobility.

Units in this learning path:

• Introduction
• Support an Inclusive and Accessible Education
• Accessibility Information for It Professionals
• Knowledge Check
• Summary

Products: M365 Education

Roles: Administrator, School Leader

Level: Beginner

Duration: 45 minutes

With Microsoft tools educators better plan and conduct successful conference sessions that create a stronger home-school connection.

Modules in this learning path:

• Countdown Successful Family Teacher Conferences
• Support Multilingual Accessible Family Communication
• Leverage Data for Action Microsoft Insights
• Get Started with Onenote
• Build Digital Learning Hub Class Teams

Products: Office Teams, Office Onenote, M365 Education

Roles: K 12 Educator, School Leader

Level: Beginner

Duration: 200 minutes

Learn how the Monitor tool from Power Apps Studio can help you proactively identify, troubleshoot, and resolve issues within your app.

Units in this learning path:

• 1 Introduction
• 2 Common Problems
• 3 Remote Collaboration
• 4 Monitor Exercise
• 5 Knowledge Check
• 6 Summary

Products: Power Platform, Power Apps

Roles: Maker

Level: Intermediate

Subjects: Custom App Development

Duration: 40 minutes

This module provides detailed guidance on how to use multilingual voice agents that are developed by using Microsoft Copilot Studio on the telephony channel of Dynamics 365 Contact Center.

Units in this learning path:

• Introduction
• Prerequisites and Setup
• Configure for Mid Call Language Switch Use Case
• Configure for Language by Dialed Number Use Case
• Escalation to Agent Based on the Language
• Important Configuration Information
• Check
• Summary

Products: Dynamics 365, Dynamics Contact Center, Microsoft Copilot Studio, Ms Copilot

Roles: Functional Consultant, Business User, Administrator

Level: Intermediate

Subjects: Business Applications, Bots, Customer Relationship Management

Duration: 36 minutes