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Microsoft

Troubleshoot name resolution issues in Microsoft Azure

gear-duotone-light-full Software Development
Name resolution is the process of matching the name of a computer to its network address. This module looks at name resolution issues for public networks, private networks, and internal networks that connect to Azure. AZ720 AZ-720 az-720 networking

Units in this learning path:

• Introduction
• Name Resolution Issues
• Public Dns
• Troubleshoot Name Resolution Issues
• Exercise Name Resolution Issues
• Knowledge Check
• Summary

Products: Azure Dns

Roles: Network Engineer, Support Engineer

Level: Intermediate

Subjects: Cloud Computing, Identity Access

Duration: 34 minutes

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Microsoft

Troubleshoot network security issues with Microsoft Azure

shield-halved-duotone-light-full Cyber Security
Troubleshoot network issues revolving around WAF, NSG, Azure Firewall, latency within a virtual network. AZ720 AZ-720 az-720 networking

Units in this learning path:

• Introduction
• Setup Troubleshooting Environment
• Troubleshoot Network Security Issues
• Troubleshoot Nsgs
• Troubleshoot Azure Firewall
• Troubleshoot Latency Issues Within Virtual Network
• Exercise Troubleshoot Issue Connecting Virtual Machine Scale Set
• Exercise Resolve Issue Connecting Virtual Machine Scale Set
• Knowledge Check
• Summary

Products: Azure, Entra Id, Entra, Azure Cdn, Azure Firewall, Azure Firewall Manager, Azure Private Link, Azure Virtual Machines, Azure Virtual Network

Roles: Administrator, Network Engineer, Support Engineer

Level: Intermediate

Subjects: Cloud Security, Networking

Duration: 59 minutes

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Microsoft

Troubleshoot on-premises and hybrid networking

gear-duotone-light-full Software Development
Learn to troubleshoot on-premises connectivity and hybrid network connectivity. Diagnose common issues with DHCP, name resolution, IP configuration, and routing that can cause reliability and connectivity problems in an on-premises and a hybrid environment.

Units in this learning path:

• Introduction
• Diagnose Dhcp Problems
• Diagnose Dns Problems
• Diagnose Ip Configuration Issues
• Diagnose Routing Problems
• Use Packet Manager to Help Diagnose Network Problems
• Use Azure Network Watcher to Help Diagnose Network Problems
• Knowledge Check
• Summary

Products: Azure, Azure Network Watcher, Windows Server

Roles: Administrator, Network Engineer, Solution Architect, Technology Manager

Level: Intermediate

Subjects: Networking

Duration: 63 minutes

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Microsoft

Troubleshoot operating system service issues

This module discusses the role of operating system services and how to troubleshoot issues that restrict functionality. This module also discusses resolving issues with signing in to Windows.

Units in this learning path:

• Introduction
• Examine Operating System Services
• Identify Failed Operating System Services
• Disable Operating System Services
• Troubleshoot Locked Accounts Windows Clients
• Identify Sign Errors
• Knowledge Check
• Summary

Products: Windows

Roles: Administrator

Level: Beginner

Duration: 18 minutes

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Microsoft

Troubleshoot physical failures on Windows clients

shield-halved-duotone-light-full Cyber Security
The module examines the methods for identifying and troubleshooting issues related to the device's physical hardware.

Units in this learning path:

• Introduction
• Examine Factors When Replacing Devices
• Explore Common Vulnerabilities Hardware Devices
• Examine Guidelines Replacing Hardware
• Diagnose Memory Problems
• Diagnose Troubleshoot Disk Problems
• Knowledge Check
• Summary

Products: Windows

Roles: Administrator

Level: Beginner

Subjects: Device Management, Threat Protection

Duration: 23 minutes

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Microsoft

Troubleshoot platform-as-a-service issues in Microsoft Azure

gear-duotone-light-full Software Development
To benefit from Azure PaaS services, you must be able to troubleshoot connectivity issues quickly and effectively both from an on-premises user to an Azure PaaS service and between PaaS services. AZ720 AZ-720 az-720 networking

Units in this learning path:

• Introduction
• Troubleshoot Paas Services
• Troubleshoot Paas Integration Issues
• Troubleshoot Cdn
• Troubleshoot Vm Paas Connections
• Troubleshoot Paas Vn Integration
• Exercise Troubleshoot Paas Connection
• Exercise Resolve Paas Connection
• Knowledge Check
• Summary

Products: Azure, Entra Id, Entra, Azure Cdn, Azure Firewall, Azure Firewall Manager, Azure Private Link, Azure Virtual Machines, Azure Virtual Network

Roles: Administrator, Network Engineer, Support Engineer

Level: Intermediate

Subjects: Networking

Duration: 52 minutes

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Microsoft

Troubleshoot routing, traffic control and load balancing in Microsoft Azure

gear-duotone-light-full Software Development
Troubleshoot network issues revolving around routing and traffic control and load- balancing.AZ720 AZ-720 az-720 networking

Units in this learning path:

• Introduction
• Create Troubleshooting Environment
• Troubleshoot Routing Traffic Control
• Troubleshoot Load Balancing Issues
• Exercise
• Exercise Resolve Issue with Load Balancer
• Knowledge Check
• Summary Resources

Products: Azure, Entra Id, Entra, Azure Cdn, Azure Firewall, Azure Firewall Manager, Azure Private Link, Azure Virtual Machines, Azure Virtual Network

Roles: Administrator, Network Engineer, Support Engineer

Level: Intermediate

Subjects: Networking

Duration: 38 minutes

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Microsoft

Troubleshoot scripts and handle errors in Windows PowerShell

gear-duotone-light-full Software Development
This module covers troubleshooting PowerShell scripts and understanding error messages.

Units in this learning path:

• Introduction
• Interpret Error Messages Generated for Commands
• Add Output Scripts
• Use Breakpoints Scripts
• Interpret Error Actions for Commands
• Knowledge Check
• Summary

Products: Azure, Entra Id, Azure Cloud Services, Azure Powershell, Azure Virtual Machines, M365

Roles: Administrator

Level: Intermediate

Subjects: Architecture, Storage, Virtual Machine

Duration: 36 minutes

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Microsoft

Troubleshoot slow-running flows in Power Automate

gear-duotone-light-full Software Development
Learn how to troubleshoot slow-running flows in Microsoft Power Automate.

Units in this learning path:

• 1 Introduction
• 2 Compose Variables
• 3 Analytics
• 4 Admin Center
• 5 Redesign
• 6 Check
• 7 Summary

Products: Power Platform, Power Automate

Roles: Maker, Business User

Level: Intermediate

Subjects: Process Workflow

Duration: 23 minutes

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Microsoft

Troubleshoot solutions by using Application Insights

Learn how to instrument apps to enable Application Insights to monitor performance and help troubleshoot issues.

Modules in this learning path:

• Monitor App Performance

Products: Azure Monitor

Roles: Developer

Level: Intermediate

Duration: 44 minutes

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Microsoft

Troubleshoot tightly coupled HPC applications on HBv2, HC, and HB series virtual machines

gear-duotone-light-full Software Development
Troubleshoot tightly coupled HPC applications that are having runtime failures or are underperforming.

Units in this learning path:

• 1 Introduction
• 2 Hpc Vm Health Checks
• 3 Knowledge Check Selecting Health Check Tools
• 4 Debugging Performance Bottlenecks
• 5 Knowledge Check Troubleshoot Performance Bottlenecks
• 6 Summary

Products: Azure

Roles: Solution Architect, Developer, Student

Level: Intermediate

Subjects: Virtual Machine

Duration: 28 minutes

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Microsoft

Troubleshooting Windows Containers

Learn about the Windows containerization platform and how to troubleshoot it. Learn various troubleshooting techniques, using Docker, Azure, or native Windows tools.

Units in this learning path:

• Introduction
• Understanding Container Platform
• Troubleshooting Windows Host
• Troubleshooting Docker
• Troubleshooting Aks
• Troubleshooting Monitor
• Knowledge Check
• Summary

Products: Azure Kubernetes Service, Azure Monitor, Azure Log Analytics

Roles: Administrator, Developer, Devops Engineer, Support Engineer

Level: Intermediate

Duration: 45 minutes

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