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Optimize the buying and selling experience to delight your customers across all channels.

If you sell items or services to customers, this learning path can help you learn how to use Business Central to manage the sales process.

Modules in this learning path:

• Create Sales Documents Dynamics 365 Business Central
• Ship Invoice Items Dynamics 365 Business Central
• Sales Price Lists
• Manage Sales Prices Dynamics 365 Business Central
• Customer Discounts Dynamics 365 Business Central
• Promising Sales Order Delivery Dynamics 365 Business Central

Products: Dynamics 365, Dynamics Business Central

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Marketing Sales

Duration: 376 minutes

The Microsoft commercial marketplace is a catalog of cloud applications and services that contains offerings from Microsoft and thousands of partners. In this learning path, you'll be introduced to concepts that will help your organization get ready to sell your cloud products and services through the commercial marketplace.

Modules in this learning path:

• Intro Commercial Marketplace
• Go to Market Commercial Marketplace
• Create Saas Offer Commercial Marketplace
• Create Vm Offer Commercial Marketplace

Products: Azure Marketplace, Azure, Dynamics 365, M365, Office 365, Power Platform

Roles: Business User, Business Owner, Technology Manager, Administrator

Level: Beginner

Duration: 126 minutes

This course was developed by members of AWS Technical Field Communities (TFC), an AWS community of technical experts. The content is intended to complement our standard training curriculum and augment your learning journey. This course introduces…

This course introduces prospective, and existing, AWS sellers to AWS Marketplace from the seller perspective. Learners will see how to publish AMI, container, and SaaS products in AWS Marketplace, and have the opportunity to solidify their…

Learn about the various methods that Dynamics 365 Customer Voice provides to help you send powerful surveys to capture feedback from customers and employees.

Units in this learning path:

• 1 Introduction
• 1a Templates
• 1b Translate Templates
• 2 Email Survey
• 2a Csv Files
• 3 Links Qr Codes
• 3a Survey Reports
• 3b Exercise
• 4 Check
• 5 Summary

Products: Dynamics 365, Customer Voice, Dynamics Sales

Roles: Functional Consultant, Business User

Level: Beginner

Subjects: Customer Relationship Management

Duration: 92 minutes

This module explains how to send pipeline data to files and in various output formats.

Units in this learning path:

• Introduction
• Write Pipeline Data File
• Convert Pipeline Objects Other Forms of Data Representation Powershell
• Control Additional Output Options Powershell
• Knowledge Check
• Summary

Products: Azure, Azure Cloud Shell, Azure Powershell, Azure Virtual Machines, M365, Entra Id

Roles: Administrator

Level: Intermediate

Subjects: Architecture, Storage, Virtual Machine

Duration: 28 minutes

Do you want to know how to send and receive electronic documents in Business Central? This module explains the setup that is required to send electronic documents, and then it demonstrates how to send and receive electronic PEPPOL documents with and without a provider.

Units in this learning path:

• 1 Intro
• 2 Setup
• 3 Electronic Documents
• 4 Check
• 5 Summary

Products: Dynamics 365, Dynamics Business Central

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Business Applications

Duration: 39 minutes

Do you want to discover how to charge interest for overdue sales invoices? You can use finance charge memos to charge interest to customers. This module focuses on how to set up finance charge terms and how to create and send finance charge memos to customers.

Units in this learning path:

• 1 Setup
• 2 Create
• 3 Calculate
• 4 Exercise
• 5 Check
• 6 Summary

Products: Dynamics 365, Dynamics Business Central

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Finance Accounting, Marketing Sales, Process Workflow

Duration: 49 minutes

Discover how to create, send, and enhance user interactions through notifications in this comprehensive guide in Dynamics 365 Business Central.

Units in this learning path:

• 1 Introduction
• 2 Notifications
• 3 Create Send
• 4 Exercise
• 5 Check
• 6 Summary

Products: Dynamics 365, Dynamics Business Central

Roles: Developer

Level: Intermediate

Subjects: Communication, Collaboration

Duration: 36 minutes

Discover how to effectively notify customers of overdue invoices, set up reminder terms, and create reminders in Dynamics 365 Business Central.

Units in this learning path:

• 1 Setup
• 2 Create
• 3 Review
• 4 Exercise
• 5 Check
• 6 Summary

Products: Dynamics 365, Dynamics Business Central

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Frontline Support, Customer Relationship Management

Duration: 57 minutes

This course was developed by members of AWS Technical Field Communities (TFC), an AWS community of technical experts. The content is intended to complement our standard training curriculum and augment your AWS learning journey. We are aware some…