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Learn how to set up Service Management in Dynamics 365 Business Central.

Units in this learning path:

• Introduction
• Configure
• Other Fast Tabs
• Set Up Service Items
• Set Up Service Orders
• Set Up Service Costs
• Set Up Service Shelves
• Set Up Loaners
• Set Up Fault
• Check
• Summary

Products: Dynamics Business Central, Dynamics 365

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Business Applications

Duration: 73 minutes

Learn how to set up Service management in Dynamics 365 Supply Chain Management

Units in this learning path:

• Introduction
• Create Service Agreements
• Create Service Agreement Groups
• Service Intervals
• Create a Time Window
• Service Template Groups
• Service Tasks
• Create Service Objects and Groups
• Create Service Object Relations
• Create Template Boms
• Set Up Reason Codes
• Set Up Subscriptions
• Created Service Agreements
• Repair Management
• Check
• Summary

Products: Dynamics 365, Dynamics Scm

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Supply Chain Management

Duration: 75 minutes

Learn how to set up service order dispatching in Dynamics 365 Supply Chain Management

Units in this learning path:

• Introduction
• Service Activity Types
• Technicians
• Dispatch Teams
• Check
• Summary

Products: Dynamics 365, Dynamics Scm

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Supply Chain Management

Duration: 18 minutes

Learn how to set up Store Operations Agent in Copilot Studio.

Units in this learning path:

• Introduction
• Obtain Microsoft 365
• Create Admin Users
• Create Power Environment
• Obtain Microsoft Copilot Studio Trial
• Create User Assign License
• Check
• Summary

Products: Mscloud Retail, Industry Solutions

Roles: Functional Consultant, Solution Architect, Administrator

Level: Intermediate

Subjects: Business Applications

Duration: 26 minutes

Do you plan on using Trade in Business Central? If so, this module explains how you can set up the Trade application area in Business Central and how to create locations.

Units in this learning path:

• 1 Sales Receivables
• 2 Purchases Payables
• 3 Locations
• 4 Inventory
• 5 Check
• 6 Summary

Products: Dynamics 365, Dynamics Business Central

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Business Applications

Duration: 48 minutes

Discover how to set up Value Added Tax (VAT) in Business Central, including VAT posting groups, templates, rates, and statements.

Units in this learning path:

• 1 Setup
• 2 Enter
• 3 Assisted Setup
• 4 Clauses
• 5 Statement
• 6 Unrealized
• 7 Check
• 8 Summary

Products: Dynamics 365, Dynamics Business Central

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Finance Accounting

Duration: 50 minutes

Setting up Warehouse management only mode in Supply Chain Management helps your organization focus exclusively on warehouse operations. As a result, your organization can optimize processes, such as receiving, picking, and shipping, without the complexity of broader inventory management systems.

Units in this learning path:

• Introduction
• Configure Warehouse Management Only Mode
• Set Up Data Integration
• Configure Unannounced Returns
• Check
• Summary

Products: Dynamics 365, Dynamics Scm

Roles: Functional Consultant, Business User, Administrator

Level: Intermediate

Subjects: Supply Chain Management

Duration: 25 minutes

This module explores how to set up a Microsoft Copilot Studio agent to use voice.

Units in this learning path:

• Introduction
• Setup Extensions
• Configure Handoff
• Enabling Voice
• Check
• Summary

Products: Ms Copilot, Dynamics Contact Center

Roles: Developer, Functional Consultant

Level: Intermediate

Subjects: Chatbots

Duration: 31 minutes

Do you want to learn how to set up multiple locations for a company in Business Central? This module focuses on how to configure a centralized distribution strategy.

Units in this learning path:

• 1 Introduction
• 2 Set Up New Location
• 3 Make Locations Mandatory
• 4 Set Up Centralized Warehouse
• 5 Purchase Items Centralized Warehouse
• 6 Link Locations Customers Vendors
• 7 Exercise
• 8 Check
• 9 Summary

Products: Dynamics 365, Dynamics Business Central

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Supply Chain Management

Duration: 39 minutes

Get step-by-step guidance on how to set up and configure a mixed reality project in Unity. Learn about the Azure Digital Twins and SignalR services and common use cases for the Azure platform in Mixed Reality.

Units in this learning path:

• Introduction
• Mixed Reality Overview
• Azure Digital Twins Unity Overview
• Unity Get Started
• Signalr Overview
• Use Cases
• Knowledge Check
• Summary

Products: Azure, Azure Cloud Services, AI Services, Azure Digital Twins, Azure Iot, Azure Iot Hub, Azure Signalr Service, Azure Functions, Hololens, Windows, Windows Mixed Reality

Roles: Developer, Business Owner, Student, Technology Manager

Level: Beginner

Subjects: Mixed Reality

Duration: 34 minutes

Import the Mixed Reality Toolkit (MRTK) into your Unity project to accelerate your mixed reality development. You can also deploy your project to a HoloLens.

Units in this learning path:

• 1 Introduction
• 2 Configure
• 3 Exercise Configure
• 4 Import Resources
• 5 Exercise Import Resources
• 6 Interaction Models
• 7 Exercise Hand Interaction Objectmanipulator
• 8 Knowledge Check
• 9 Summary

Products: Windows, Windows Mixed Reality, Mrtk, Hololens

Roles: Developer

Level: Beginner

Subjects: Mixed Reality

Duration: 44 minutes

Learn how to create, set up, and use a production bill of materials in Dynamics 365 Business Central.

Units in this learning path:

• Introduction
• Create Production Bom
• Use Calculation Formulas
• Assign Production Bom
• Copy Production Bom
• Change Production Bom
• Create Version
• Exercises
• Check
• Summary

Products: Dynamics Business Central

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Manufacturing Processes

Duration: 50 minutes