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Monitor a published agent in Microsoft Copilot Studio, improve it from production evidence, and communicate its value.

Units in this learning path:

• Introduction
• Review Production Health Monitor Tab
• Diagnose Issues Session Evidence
• Improve Agent Session Transcripts
• Extend Monitoring Application Insights
• Communicate Agent Value Telemetry
• Knowledge Check
• Summary

Products: Microsoft Copilot Studio

Roles: Developer, Maker

Level: Intermediate

Subjects: Artificial Intelligence

Duration: 55 minutes

Audit and diagnostic logs within Microsoft Entra ID provide a rich view into how users are accessing your Azure solution. Learn to monitor, troubleshoot, and analyze sign-in data.

Units in this learning path:

• Introduction
• Analyze Investigate Sign Logs to Troubleshoot Access Issues
• Review Monitory Azure Ad Audit Logs
• Connect Data from Azure Ad to Azure Sentinel
• Export Sign Audit Logs to Third Party Siem
• Analyze Azure Ad Workbooks Reporting
• Monitor Security Posture Identity Secure Score
• Knowledge Check
• Summary Resources

Products: Azure, Entra, Entra Identity Governance, Entra Id

Roles: Administrator, Identity Access Admin, Security Engineer

Level: Advanced

Subjects: It Management Monitoring

Duration: 36 minutes

In this learning path, you’ll learn how to implement remote administration and management in Azure. After completing this path, you’ll be able to monitor your Azure resources, and plan for scale and high-availability.

Modules in this learning path:

• Administer Manage Windows Server Iaas Vm Remotely
• Monitor Windows Server Iaas Vms Hybrid Instances
• Understand Windows Server Iaas Vm Cost Management
• Implement Scale High Availability with Windows Server Vm
• Implement Hybrid Backup Recovery with Windows Server Iaas

Products: Azure, Azure Cloud Shell, Azure Monitor, Azure Portal, Azure Virtual Machines

Roles: Administrator, Solution Architect, Student, Technology Manager

Level: Intermediate

Subjects: It Management Monitoring, Virtual Machine

Duration: 247 minutes

Monitor and maintain an Azure Virtual Desktop infrastructure

Modules in this learning path:

• Monitor Manage Performance Health
• Plan Implement Business Continuity Disaster Recovery

Products: Azure, Azure Virtual Desktop, Azure Virtual Machines

Roles: Administrator, Solution Architect

Level: Intermediate

Subjects: Infrastructure

Duration: 71 minutes

Use Endpoint Analytics, proactive remediation, reporting, and automation to monitor and maintain device health and compliance.

Units in this learning path:

• Introduction
• Role of Monitoring
• Endpoint Analytics
• Proactive Remediations
• Update Rings Feature Updates
• View Device Policy Health
• Generate Interpret Reports
• Automate Management Powershell
• Knowledge Check
• Summary

Products: M365, Intune

Roles: Administrator

Level: Intermediate

Duration: 60 minutes

Learn how to monitor using real-time visibility into all agents to detect sprawl, understand usage.

Units in this learning path:

• Introduction
• Introduction Agent Identity
• Monitor Agent
• Observe Agents Scenarios
• Exercise View Agent Overview
• Exercise Explore Agents Inventory
• Exercise Explore Agents Map
• Exercise View Exceptions Delete
• Exercise Measure Effectiveness
• Exercise View Connected Platforms
• Check
• Summary

Products: M365, Agent 365

Roles: Administrator

Level: Intermediate

Subjects: Artificial Intelligence

Duration: 71 minutes

Monitor and manage performance and health

Units in this learning path:

• Introduction
• Log Analytics Workspace Azure Monitor
• Monitor Azure Virtual Desktop by Using Azure Monitor
• Customize Azure Monitor Workbooks Azure Virtual Desktop
• Monitor Azure Virtual Desktop by Using Azure Advisor
• Implement Scaling Plans Host Pools
• Optimize Session Host Capacity Performance
• Knowledge Check
• Summary

Products: Azure, Azure Virtual Desktop, Azure Virtual Machines

Roles: Administrator, Solution Architect

Level: Intermediate

Subjects: Infrastructure

Duration: 40 minutes

Learn to monitor and optimize Dynamics 365 Contact Center using AI-driven insights. Configure supervisor tools for real-time conversation oversight, run proactive outbound campaigns, extend analytics with Power BI and Microsoft Fabric, and use AI-powered workforce management to forecast demand and schedule representatives.

Modules in this learning path:

• Configure Supervisor Experience Contact Center
• Reach Customers Proactive Engagement Contact Center
• Analytics Reporting Contact Center

Products: Dynamics 365, Dynamics Contact Center

Roles: Functional Consultant, Administrator

Level: Intermediate

Subjects: Business Applications, Customer Relationship Management

Duration: 106 minutes

Learn why Microsoft 365 offers several Microsoft Copilot and agent report sources, choose the right one for a given question, reconcile Microsoft 365 and Microsoft Foundry costs without double-counting, and use Microsoft 365 Service Health and Copilot controls to diagnose AI-service issues honestly.

Units in this learning path:

• Introduction
• Pick Right Report Source
• Exercise Pick Right Report Source
• Read Copilot Agent Usage Reports
• Exercise Read Copilot Agent Usage Reports
• Reconcile Copilot Agent Costs
• Exercise Reconcile Copilot Agent Costs
• Optimize AI Spend
• Assess AI Service Health Copilot Control System
• Knowledge Check
• Summary

Products: M365, M365 Admin Center

Roles: Administrator

Level: Intermediate

Subjects: Artificial Intelligence

Duration: 82 minutes

Monitor application health, deployment status, and performance across managed devices using Microsoft Intune reports and Endpoint analytics.

Units in this learning path:

• Introduction
• Understand App Health Performance
• Monitor App Deployment Compliance
• Track Installation Success Failure Reports
• Use Endpoint Analytics Measure App Performance
• Use Intune Reporting Tools
• Optimize User Experience Actionable Insights
• Knowledge Check
• Summary

Products: M365, Windows, Intune

Roles: Administrator

Level: Intermediate

Duration: 59 minutes

Monitor endpoint performance and implement proactive remediation using Microsoft Intune and Endpoint analytics.

Units in this learning path:

• Introduction
• Performance Optimization
• Use Endpoint Analytics
• Configure Remediation Scripts
• Monitor Endpoint Reliability
• Knowledge Check
• Summary

Products: M365, Windows, Intune

Roles: Administrator

Level: Intermediate

Duration: 51 minutes

Monitor and optimize operational resources in Azure SQL

Modules in this learning path:

• Describe Performance Monitoring
• Configure SQL Server Resources for Optimal Performance
• Configure Databases for Optimal Performance

Products: Azure

Roles: Administrator

Level: Intermediate

Subjects: Data Storage

Duration: 169 minutes