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Learn about managing subscription centers and double opt-in in Dynamics 365 Customer Insights - Journeys. This module applies to outbound marketing features only.

Units in this learning path:

• 1 Introduction
• 2 Subscription
• 3 Double Opt
• 3a Setup Double Opt
• 4 Check
• 5 Summary

Products: Dynamics 365, Customer Insights Journeys

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Marketing Sales

Duration: 51 minutes

This module examines how to manage user identities when you configure Microsoft Entra Connect Sync, how to manage users and groups in Microsoft 365 with Microsoft Entra Connect Sync, and how to maintain directory synchronization.

Units in this learning path:

• Introduction
• Manage Users Directory Synchronization
• Manage Groups Directory Synchronization
• Use Azure Active Directory Connect Sync Security Groups
• Configure Object Filters Directory Synchronization
• Explore Microsoft Identity Management
• Troubleshoot Directory Synchronization
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Solution Architect, Technology Manager

Level: Intermediate

Subjects: Business Applications, Compliance, Identity Access, Insider Risk, It Management Monitoring, Productivity, Security, Threat Protection

Duration: 46 minutes

Dataverse tables are similar to tables in a database. Every instance of a Dataverse database includes a base set of tables that provide structure for data that is commonly used by business applications.

Units in this learning path:

• 1 Intro
• 2 Custom Entity
• 3 Enable Attachments
• 4 Licensing
• 5 Exercise
• 6 Check
• 7 Summary

Products: Dynamics 365, Power Platform, Dataverse, Power Apps

Roles: Functional Consultant

Level: Beginner

Subjects: Data Management

Duration: 44 minutes

This module examines how to monitor your organization's transition to Microsoft 365 using Microsoft 365 tools. It also examines how to develop an incident response plan and request assistance from Microsoft.

Units in this learning path:

• Introduction
• Monitor Health Microsoft 365 Services
• Monitor Tenant Health Use Adoption Score
• Monitor Tenant Health Use Usage Analytics
• Implement Microsoft 365 Network Connectivity
• Implement Microsoft 365 Backup
• Develop Incident Response Plan
• Request Assistance from Microsoft
• Knowledge Check
• Summary

Products: Office 365

Roles: Administrator, Solution Architect, Technology Manager

Level: Intermediate

Subjects: Business Applications, Compliance, Identity Access, Insider Risk, It Management Monitoring, Productivity, Security, Threat Protection

Duration: 49 minutes

Learn to validate and maintain AI-powered business solutions with structured testing frameworks, metrics, and governance for enterprise reliability.

Units in this learning path:

• Introduction
• Recommend Process Metrics Test Agents
• Create Validation Criteria Custom AI Models
• Validate Effective Copilot Prompt Best Practices
• Design Test Scenarios AI Solutions Multiple Dynamics 365 Apps
• Build Strategy Creating Test Cases Using Copilot
• Knowledge Check
• Summary

Products: Microsoft 365 Copilot, Microsoft 365 Copilot Chat, Power Platform, Microsoft Copilot Studio, Dynamics 365

Roles: Solution Architect

Level: Advanced

Subjects: Generative AI, Data Analytics, Data Management, Data Engineering, Data Integration

Duration: 35 minutes

Learn how to manage data availability throughout the Azure Blob storage lifecycle.

Units in this learning path:

• Introduction
• Explore
• Discover Policies
• Implement Policies
• Rehydrate Blob Data from Archive Tier
• Knowledge Check
• Summary

Products: Azure, Azure Blob Storage

Roles: Developer

Level: Intermediate

Subjects: Storage

Duration: 21 minutes

This module explores the features of Microsoft Edge and describes how to configure Edge for the common scenarios in an organization.

Units in this learning path:

• Introduction
• Examine Microsoft Edge Browser
• Configure Microsoft Edge
• Examine Privacy Features Microsoft Edge
• Manage Microsoft Edge Extensions
• Implement Internet Explorer Mode
• Explain Microsoft Edge Insider Channels
• Troubleshoot Common Microsoft Edge Issues
• Knowledge Check
• Summary

Products: Windows

Roles: Administrator

Level: Beginner

Subjects: Business Applications

Duration: 28 minutes

This learning path covers the Microsoft Power Platform environment, equipping users with Dataverse—a scalable, secure data platform that supports relational data, business logic, and lifecycle management. It enables easy creation and modification of tables, relationships, and data flows. Additionally, it provides robust governance through role-based security, environment segmentation, admin centers, and compliance features, all supporting secure data handling and streamlined application lifecycle management (ALM). PL-900

Modules in this learning path:

• Describe Microsoft Dataverse
• Describe Microsoft Power Platform Administration Governance

Products: Dataverse, Power Platform

Roles: Business Owner, Business User, Maker, Student

Level: Beginner

Subjects: App Development, Data Modeling

Duration: 97 minutes

Through work planning and tracking, effective branching strategies, and extending GitHub through its API, manage releases all the way from idea to working software in the hands of your users.

Modules in this learning path:

• Introduction to Github
• Release Based Workflow Github
• Manage Changes Pull Requests Github
• Merge Conflict Resolution Github
• Automate Devops Github Apps
• Search Organize Repository History Github

Products: Github

Roles: Devops Engineer, Administrator, Developer, Solution Architect

Level: Intermediate

Subjects: Devops

Duration: 398 minutes

Manage semantic models through their full development lifecycle. Create reusable assets, version-control with Git, inspect and validate with the XMLA endpoint and SemPy, deploy through pipelines, and maintain with monitoring and impact analysis.

Units in this learning path:

• Introduction
• Reusable Assets
• Power Bi Projects
• Manage Models Xmla
• Deploy Stages
• Maintain Monitor
• Exercise
• Knowledge Check
• Summary

Products: Power Bi, Fabric

Roles: Data Analyst

Level: Intermediate

Subjects: Data Analytics, Data Management

Duration: 86 minutes

This module you're introduced to the basic principles of topics such as trigger phrases and conversation paths and how to create them.

Units in this learning path:

• 1 Introduction
• 2 Topics
• Bot Framework
• 3 Branch
• 5 Variables
• 6 Fall Back Topics
• 7 Manage Topics
• 8 Check
• 9 Summary

Products: Ms Copilot

Roles: Functional Consultant, Developer

Level: Intermediate

Subjects: Chatbots

Duration: 57 minutes

Efficiently manage inbound and outbound orders with vendor and routing solutions using Dynamics 365 Supply Chain Management.

Units in this learning path:

• 1 Configure Work with Transport Mgmt Intro
• 2 Planning Transp Mgmt
• 3 Configure Transport Mgmt
• 4 Routing Transportation Flows
• 5 Load Building Strategy
• 6 Transportation Management Engines
• 7 Bill of Lading
• 8 Plan Freight Routes Multiple Stops
• 9 Reconcile Freight
• 10 Exercise Set Up Shipping Carrier Service
• 17 Configure Work with Transport Mgmt Quiz
• 18 Configure Work with Transport Mgmt Summary

Products: Dynamics 365, Dynamics Scm

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Supply Chain Management

Duration: 103 minutes