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Do you want to learn how to manage internal warehouse processes in locations where bins are mandatory? This module demonstrates how to move items between bins and how to adjust items. You will also learn how to use bins in production and assembly orders.

Units in this learning path:

• 1 Introduction
• 2 Move Items
• 3 Adjust Items
• 4 Assemble Items Stock Warehouse
• 4a Bins Jobs
• 5 Exercise
• 6 Check
• 7 Summary

Products: Dynamics 365, Dynamics Business Central

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Supply Chain Management

Duration: 45 minutes

Microsoft Purview eDiscovery supports internal investigations and legal matters by enabling the discovery, preservation, and analysis of Microsoft 365 content. Learn how to manage cases, place holds on data, run targeted searches, and organize results for review to meet legal and regulatory requirements.

Modules in this learning path:

• Purview Ediscovery Understand
• Purview Ediscovery Create Case
• Purview Ediscovery Manage Data Sources Holds
• Purview Ediscovery Search
• Purview Ediscovery Review Set

Products: Microsoft Purview, M365

Roles: Auditor, Administrator

Level: Intermediate

Subjects: Security, Compliance

Duration: 182 minutes

Learn about the capabilities in Customer Insights - Journeys that can help you grow your pipeline while ensuring that qualified leads receive attention from your sales teams.

Units in this learning path:

• Introduction
• Generate Leads
• Create Sales Activities
• Create Scoring Models
• Check
• Summary

Products: Dynamics 365, Customer Insights Journeys

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Business Applications

Duration: 31 minutes

The lead management capabilities in Microsoft Dynamics 365 let you connect with your customers in a whole new way. This module provides an overview of what leads are, and describes the different options for creating leads, managing them, and working with them throughout their lifecycle. It also provides information about qualifying and disqualifying leads. The more leads you have, the greater your chances of getting opportunities and successfully closing deals.

Units in this learning path:

• 1 Leads Overview
• 2 Create Leads
• 3 Lead Management Lifecycle
• 4 Lead Qualification
• Copilot Leads
• Sales Qualification Agent
• Qualify Leads Agent
• 5 Working with Leads
• Lead Data Management Tools
• 6 Knowledge Check
• 7 Summary

Products: Dynamics 365, Dynamics Sales

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Marketing Sales

Duration: 86 minutes

Discover how to manage and create leave plans in Dynamics 365 Human Resources, including configuring parameters and handling requests.

Units in this learning path:

• 1 Introduction
• Set Up Parameters
• 2 Set Up Leave Absence
• Leave Absence Workflow
• 3 Create Plan
• 4 Accrual
• 5 Buy Sell Leave
• Request Time Off
• 6 Manage Leave Absence
• Create Leave Simulation
• Set Up Leave Simulation
• Configure Leave and Absence Types
• Human Resources App for Leave and Absence
• 7 Exercise Plan
• 8 Exercise Enroll
• 9 Check
• 10 Summary

Products: Dynamics 365, Dynamics Human Resources

Roles: Functional Consultant, Business User

Level: Beginner

Subjects: Business Applications

Duration: 107 minutes

Learn how to manage machine learning models in production with Azure Databricks.

Units in this learning path:

• Introduction
• Data Pipelines Feature Engineering
• Model Development Training
• Model Deployment Strategies
• Model Versioning Lifecycle Management
• Exercise
• Knowledge Check
• Summary

Products: Azure Databricks

Roles: Data Scientist

Level: Intermediate

Subjects: Machine Learning

Duration: 62 minutes

Maintenance requests in Asset Management for Dynamics 365 Supply Chain Management are fundamental in keeping your valuable assets running efficiently, while managing downtime and protecting your overall productivity. This module defines maintenance requests, how to create maintenance requests, using asset loans, tracking inbound and outbound assets, and reporting.

Units in this learning path:

• 01 Introduction
• 02 View Request
• 03 Maintenance Lifecycle
• 04 Create Request
• 05 Create Work Order
• 06 Asset Loan
• 07 Inbound Outbound
• 08 Request Workspace
• 09 Work Order Workspace
• 10 Request Report
• 11 Exercise 1
• 12 Exercise 2
• 13 Check
• 14 Summary

Products: Dynamics 365, Dynamics Scm

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Supply Chain Management

Duration: 83 minutes

Learn the meetings and calling features in Microsoft Teams, including managing meetings experiences, managing Microsoft Teams devices, managing calling features with Calling Plans and Microsoft Teams, and the basic troubleshooting tool for Teams issue.

Modules in this learning path:

• Introduction Teams Meetings Calling
• Manage Meetings Virtual Events Experiences
• Plan Microsoft Teams Rooms Surface Hub
• Configure Deploy Manage Teams Devices
• Plan Teams Phone System
• Configure Teams Phone System
• Configure Manage Voice Users
• Configure Auto Attendants Call Queues
• Troubleshoot Audio Video Client Issues

Products: M365, Office Teams

Roles: Administrator

Level: Intermediate

Subjects: Communication

Duration: 538 minutes

Learn how to use Microsoft 365 Copilot to manage meetings and enhance collaboration.

Units in this learning path:

• Introduction
• Streamline Meeting Prep
• Enhance Collaboration Chat Pages Notebooks
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business User, Functional Consultant, Solution Architect, Technology Manager

Level: Beginner

Subjects: Artificial Intelligence, Business Applications

Duration: 45 minutes

Learn how to manage and configure meetings and events with Microsoft Teams, including town halls, webinars, and audio conferencing.

Units in this learning path:

• Introduction
• Explore Microsoft Teams
• Configure Meeting Settings
• Create and Manage Meeting Policies
• Configure Audio Conferencing
• Create Manage Meeting Templates Template Policies
• Create Manage Meetings Customization Policies
• Configure Live Events Settings
• Create and Manage Live Events Policies
• Examine Live Events Across Microsoft 365
• Knowledge Check
• Summary

Products: M365, Office Teams

Roles: Administrator

Level: Intermediate

Subjects: Collaboration, Communication, Remote Hybrid Work

Duration: 75 minutes

Explore the importance of memberships in fundraising, understand its management and learn how to set them up in Microsoft for Nonprofits.

Units in this learning path:

• 1 Introduction
• 2 Membership
• 3 Membership Setup
• 4 Add Membership Constituent
• 5 Membership Instances
• 6 Check
• 7 Summary

Products: Industry Solutions, Mscloud Nonprofit

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Business Applications

Duration: 17 minutes

Learn how to manage models in AI Builder.

Units in this learning path:

• 1 Lifecycle
• 2 Manage Versions
• 3 Share
• 4 Check
• 5 Summary

Products: AI Builder, Power Platform, Power Automate

Roles: Business User, Maker

Level: Beginner

Subjects: Artificial Intelligence

Duration: 17 minutes