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Learn about different settings and policies to manage Teams apps, including which apps are allowed to install, which apps are pinned to users' app bar, and whether users can upload custom apps.

Units in this learning path:

• Introduction
• Explore Apps
• Describe Admin Settings Teams Apps
• Manage App Settings Organization Level
• Create Manage App Permission Policies
• Create Manage App Setup Policies
• App Consent
• Teams Connectors
• Manage Custom Apps Uploads
• Publish Custom Apps
• Purchase App
• Customize App Store
• Customize Branded App
• Enable Loop Experience
• Knowledge Check
• Summary

Products: M365, Office Teams

Roles: Administrator

Level: Intermediate

Subjects: Collaboration, Communication, Productivity

Duration: 82 minutes

Manage app versions, app sharing, and environments in Power Apps.

Units in this learning path:

• Introduction
• 1 Powerapps Versions
• 2 Powerapps Share
• 3 Powerapps Environments
• 4 Review Powerapps
• 5 Quiz Manage Apps
• 6 Summary Cleanup

Products: Power Platform, Power Apps

Roles: Business User, Functional Consultant, Maker

Level: Beginner

Subjects: Data Management

Duration: 39 minutes

Transactions for fixed assets can include a purchase transaction, depreciation transaction, and disposal of an asset. This learning path discusses all of these typical asset transactions.

Modules in this learning path:

• Purchase Fixed Assets
• Calculate Post Depreciations

Products: Dynamics 365, Dynamics Business Central

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Business Applications

Duration: 70 minutes

Learn to create a capacity pool, which enables you to create volumes. Learn ways to manage a QoS capacity pool by setting it up and monitoring throughput. Use tags to help you manage Azure NetApp Files billing and expenses.

Units in this learning path:

• Introduction
• Create Capacity Pool
• Manage Manual Quality of Service Capacity Pool
• Manage Billing by Using Capacity Pool Billing Tags
• Exercise
• Knowledge Check
• Summary

Products: Azure Netapp Files

Roles: Administrator, Solution Architect

Level: Beginner

Subjects: Storage

Duration: 54 minutes

Learn how Dynamics 365 Customer Service queues organize case demand, focus representative work, and establish the foundation for intelligent, AI-driven routing.

Units in this learning path:

• 1 Dynamics 365 Queues Overview
• 2 Configuring Entities for Queues
• 3 Creating a Dynamics 365 Queue
• 4 Working with Queues
• 5 Use Queues to Manage Case Workloads
• 6 Routing Rule Sets
• 7 Use Routing Rules to Assign Cases to Specific Queues
• 8 Knowledge Check
• 9 Summary and Clean Up

Products: Dynamics 365, Dynamics Customer Service

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Customer Relationship Management, Communication

Duration: 56 minutes

Learn how Copilot Service workspace, Copilot, and Case Management Agent reduce manual case work, preserve customer context, and help progress issues toward resolution.

Units in this learning path:

• Introduction
• Explore
• Create Cases
• Automate
• Case Management
• Use Copilot
• Case Management Agent
• Create Resolve
• Knowledge Check
• Summary

Products: Dynamics Customer Service, Dynamics 365

Roles: Business User, Functional Consultant

Level: Beginner

Subjects: Customer Relationship Management

Duration: 62 minutes

Manage certificate lifecycle in Azure Key Vault through integrated CA issuance and autorenewal, and enable diagnostic logging to create an investigation-ready audit trail for security operations.

Units in this learning path:

• Introduction
• Manage Certificates
• Enable Audit Logging
• Knowledge Check
• Summary

Products: Azure Key Vault, Azure

Roles: Security Engineer

Level: Intermediate

Subjects: Security, Cloud Security

Duration: 20 minutes

Manage chat, teams, channels, and apps in Microsoft Teams

Modules in this learning path:

• Create Manage Teams
• Manage Collaboration Experiences for Chat Channels
• Manage Apps for Microsoft Teams

Products: M365, Office Teams

Roles: Administrator

Level: Intermediate

Subjects: Collaboration, Communication

Duration: 182 minutes

Learn how to implement classes using advanced techniques like static classes, partial classes, and object initializers that can improve the readability, maintainability, and organization of your code.

Units in this learning path:

• Introduction
• Examine Structure Object Oriented Programs
• Implement Private Static Nested Classes
• Implement Partial Classes
• Specify Named Optional Method Arguments
• Instantiate Objects Initializers Copy Constructor
• Examine Class Finalizers
• Exercise Update Class Structures
• Knowledge Check
• Summary

Products: Vs Code

Roles: Developer, Higher Ed Educator, K 12 Educator, Student

Level: Beginner

Subjects: App Development, Custom App Development

Duration: 106 minutes

This learning path explains how to install the necessary modules for cloud services management and use PowerShell commands to perform simple administrative tasks on cloud resources such as Azure virtual machines, Azure storage accounts, and Azure subscriptions. The learning path also covers how to use the Azure Cloud Shell environment to perform PowerShell-based or Bash-based administration directly from the Azure portal.

Modules in this learning path:

• Review Azure Powershell Module
• Review Features Tools for Azure Cloud Shell
• Manage Azure Resources Windows Powershell

Products: Azure, Entra Id, Azure Cloud Shell, Azure Powershell, Azure Storage, Azure Virtual Machines, M365

Roles: Administrator

Level: Intermediate

Subjects: Architecture, Storage, Virtual Machine

Duration: 125 minutes

Manage collaboration experiences for chat and channels

Units in this learning path:

• Introduction
• Manage Public Private Channels
• Manage Private Channel Creation
• Configure Teams Settings
• Create Manage Messaging Policies
• Manage Channel Moderation
• Manage Access Channels
• Knowledge Check
• Summary

Products: M365, Office Teams

Roles: Administrator

Level: Intermediate

Subjects: Collaboration, Communication

Duration: 48 minutes

Learn how compliance works in Exchange Online. Learn how to use retention and data loss prevention policies to keep the data and communications you're required to maintain, how to find that data and communications, and how to ensure you're ready for an audit.

Units in this learning path:

• Introduction
• Retention Policies
• Data Loss Prevention Policies
• Audit Logs
• Journal Rules
• Content Search
• Summary Knowledge Check

Products: M365, Office 365, Office Exchange Server, Office Exchange Online

Roles: Administrator

Level: Intermediate

Subjects: Compliance

Duration: 44 minutes