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Microsoft

Improve your reliability with modern operations practices: Incident response

Learn the incident response fundamentals necessary to help you sustainably achieve the appropriate level of reliability in your systems, services, and products.

Units in this learning path:

• 1 Introduction
• 2 Importance
• 3 Lifecycle
• 4 Foundations
• 5 Tracking
• 6 Communications
• 7 Remediation
• 8 Summary

Products: Azure

Roles: Administrator, Devops Engineer, Solution Architect, Technology Manager

Level: Beginner

Subjects: Compliance, Threat Protection

Duration: 33 minutes

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Microsoft

Improve your reliability with modern operations practices: Learning from failure

gear-duotone-light-full Software Development
Learn about post-incident reviews, a practice necessary to help you sustainably achieve the appropriate level of reliability in your systems, services, and products.

Units in this learning path:

• 1 Introduction
• 2 Rationale
• 3 Post Incident Review
• 4 Components
• 5 Process
• 6 Traps
• 7 Practices
• 8 Summary

Products: Azure

Roles: Administrator, Devops Engineer, Solution Architect, Technology Manager

Level: Beginner

Subjects: Site Reliability Engineering

Duration: 34 minutes

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Microsoft

Improve your reliability with modern operations practices: Monitoring

gear-duotone-light-full Software Development
Learn how to use monitoring to help you sustainably achieve the appropriate level of reliability in your systems, services, and products.

Units in this learning path:

• 1 Introduction
• 2 Operational Awareness
• 3 Expanding Understanding
• 4 Change Frame
• 5 Tools
• 6 Log Analytics
• 7 Sli Slo
• 8 Actionable Alerts
• 9 Summary

Products: Azure

Roles: Administrator, Devops Engineer, Solution Architect, Technology Manager

Level: Beginner

Subjects: Networking, It Management Monitoring

Duration: 43 minutes

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Amazon Web Services

In-memory Databases Learning Plan

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A Learning Plan pulls together training content for a particular role or solution, and organizes those assets from foundational to advanced. Use Learning Plans as a starting point to discover training that matters to you. This Learning Plan covers…
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Amazon Web Services

In-memory Databases Learning Plan (includes labs)

shield-halved-duotone-light-full Cyber Security
A Learning Plan pulls together training content for a particular role or solution, and organizes those assets from foundational to advanced. Use Learning Plans as a starting point to discover training that matters to you. This Learning Plan covers…
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Microsoft

Inbound warehouse operations using Dynamics 365 Supply Chain Management

Learn about some ways that your organization can complete your inbound warehouse operations from vendor to warehouse.

Units in this learning path:

• Introduction
• Inbound Operations
• Advanced Shipping Notices
• Cross Dock Products
• Create Gtin Code
• Wave Label Printing
• Exercise
• Check
• Summary

Products: Dynamics 365, Dynamics Scm

Roles: Functional Consultant, Business User, Administrator

Level: Intermediate

Subjects: Business Applications

Duration: 59 minutes

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IBM

Incident Response and Systems Forensics

shield-halved-duotone-light-full Cyber Security
This credential earner has the advanced competencies to investigate incident reports through digital forensics. The individual has the technical knowledge and practical skills to apply an appropriate incident response framework given an organization’s need, analyze digital forensics evidence, and explain the preservation of digital forensics evidence. The earner has practiced essential workplace skills and explored cybersecurity career pathways.
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Microsoft

Incident types in Dynamics 365 Field Service

Define and create incident types to use as templates when you are creating work orders in Microsoft Dynamics 365 Field Service. Prepare for MB-240.

Units in this learning path:

• 1 Introduction
• 2 Define
• 3 Create
• 4 Using
• 5 Check
• 6 Summary

Products: Dynamics 365, Dynamics Field Service

Roles: Functional Consultant

Level: Intermediate

Subjects: Field Management

Duration: 42 minutes

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Microsoft

Increase Microsoft Search adoption, monitor usage, and maintain answers

Evangelize Microsoft Search and maintain high-quality content to drive usage of work or school search in your organization.

Units in this learning path:

• Introduction
• Evangelize Within Your Organization
• Review Bookmarks Keep Content Current
• Monitor Data Insights
• Knowledge Check
• Summary

Products: M365, Office, Windows, Bing

Roles: Administrator, Business Owner, Functional Consultant, Technology Manager

Level: Beginner

Duration: 15 minutes

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Microsoft

Increase educator adoption of Education Insights

This module teaches education partners how to help customers proactively track student experiences with digestible visualizations.

Units in this learning path:

• Introduction
• Education Insights
• Get Started Education Insights
• Increase Adoption Education Insights
• Knowledge Check
• Summary

Products: M365 Education, Microsoft Education Center

Roles: Administrator, School Leader, Technology Manager

Level: Beginner, Intermediate

Duration: 45 minutes

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Microsoft

Increase educator adoption of Reading Progress and Reading Coach

Education partners can increase adoption of Reading Progress and Coach in education customers.

Units in this learning path:

• Introduction
• Reading Progress Reading Coach
• Increase Adoption Reading Progress Reading Coach
• Knowledge Check
• Summary

Products: M365 Education, Microsoft Education Center

Roles: Administrator, School Leader, Technology Manager

Level: Beginner

Duration: 38 minutes

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Microsoft

Increase educator adoption of Reflect

Teach education customers to provide opportunities for students to reflect on learning so teachers can modify teaching according to students’ needs.

Units in this learning path:

• Introduction
• Reflect
• Get Started Reflect
• Other Ways Use Reflect
• Increase Adoption Reflect
• Knowledge Check
• Summary

Products: M365 Education, Microsoft Education Center

Roles: Administrator, School Leader, Technology Manager

Level: Beginner, Intermediate

Duration: 60 minutes

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