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Discover the functionality and tools available in Lifecycle Services for finance and operations apps.

Units in this learning path:

• 1 Get Started with Lcs Introduction
• 2 Functionality and Tools of Lcs
• Licensing Requirements
• 3 Lcs Security
• 4 Reuse Existing Assets Copy and Share Data
• 5 Perform Actions in Asset Library
• 6 Work with Task Recorder
• 7 Business Process Modeler
• 8 Lcs Issue Search and Support
• 9 Get Product Updates from Lcs
• 10 Exercise Use Task Recorder to Create and Edit Recording
• 11 Exercise Create a Business Process in a Bpm
• 12 Exercise Create a Support Incident
• 14 Get Started with Lcs Quiz
• 13 Get Started with Lcs Summary

Products: Dynamics 365, Dynamics Finance, Dynamics Scm

Roles: Functional Consultant, Solution Architect, Administrator

Level: Intermediate

Subjects: Data Management, Custom App Development

Duration: 113 minutes

This module introduces Microsoft 365 Copilot Chat (Basic) as a secure, AI-powered assistant that boosts productivity by applying web-based insights, while guiding you on how to access it, navigate the interface, and start using it effectively.

Units in this learning path:

• Introduction
• Understand Microsoft 365 Copilot Chat
• Access Microsoft 365 Copilot Chat
• Utilize Microsoft 365 Copilot Chat
• Keep Your Data Safe While Use Copilot Chat
• Knowledge Check
• Summary

Products: Ms Copilot

Roles: Business User

Level: Beginner

Subjects: Artificial Intelligence

Duration: 24 minutes

Learn what Microsoft 365 Copilot is and why you should consider extending it. Learn about the different options that you have for extending Microsoft 365 Copilot.

Units in this learning path:

• Introduction
• What Is Copilot Microsoft 365
• Understand Copilot Extensibility Options
• Knowledge Check
• Summary

Products: Ms Copilot, Ms Graph, M365

Roles: Developer

Level: Beginner

Subjects: Knowledge Management, Productivity, Data Integration, Data Management, Custom App Development

Duration: 13 minutes

Explore Microsoft 365 Copilot for Service, an AI-powered tool enhancing efficiency and automating tasks to accelerate onboarding and case resolution.

Units in this learning path:

• Introduction
• Overview
• Deploy Outlook Teams
• Copilot Outlook
• Copilot Teams
• Setup Copilot Service
• Create Microsoft Copilot
• Integrate Copilot for Service Salesforce
• Integrate Copilot for Service Servicenow
• Copilot Non Microsoft Crm
• Community Support
• Check
• Summary

Products: Ms Copilot

Roles: Functional Consultant, Business User

Level: Beginner

Subjects: Business Applications, Artificial Intelligence

Duration: 80 minutes

Learn about Microsoft Agent 365, the benefits it provides and its capabilities.

Units in this learning path:

• Introduction
• What Is Agent 365
• Benefits of Agent 365
• Observability
• Governance
• Security
• Who Uses Agent 365
• Check
• Summary

Products: Agent 365, Ms Copilot

Roles: Administrator, Business User, Functional Consultant, Security Engineer, Security Operations Analyst, Solution Architect

Level: Beginner

Subjects: Artificial Intelligence

Duration: 48 minutes

Learn how to get started with Microsoft Copilot, understand its main functions and benefits, and explore strategies for effective interaction. This module covers GPT model fundamentals, setup, and tips for engaging conversations.

Units in this learning path:

• Introduction
• What Is Microsoft Copilot
• Navigating Copilot Setup Account Types
• Language Accessibility Support Copilot
• Tips for Engaging Conversation with Copilot
• Explore Gpt Technology
• Knowledge Check
• Summary

Products: Azure

Roles: Developer, Student, AI Engineer, Technology Manager, Solution Architect

Level: Beginner

Duration: 31 minutes

This module introduces you to the foundational concepts for creating conversational agents using Microsoft Copilot Studio. It explains how Copilot Studio enables organizations to rapidly design and deploy AI‑powered agents that customers and employees can interact with across various scenarios.

Units in this learning path:

• 1 Introduction
• 2 Get Started
• 3 Create Bots
• Declarative Agents
• Create Agents
• 4 Topics
• Generative AI
• 5 Test Bots
• 6 Performance Analysis
• Exercise Copilot Studio
• 7 Check
• 8 Summary

Products: Ms Copilot, Microsoft Copilot Studio

Roles: Functional Consultant, Developer, Maker

Level: Beginner, Intermediate

Subjects: Artificial Intelligence, Generative AI, Chatbots

Duration: 60 minutes

This module introduces Microsoft Dataverse for Teams and how you can build apps, workflows, chatbots, and dashboards in it. You'll learn how to provision Dataverse for Teams and then create a table for your data.

Units in this learning path:

• 1 Introduction
• Dataverse Teams
• 2 Provision Environment
• 3 Create Table
• 4 Check
• 5 Summary

Products: Power Platform, Power Apps, Power Automate

Roles: Maker, Business User

Level: Beginner

Subjects: Productivity

Duration: 21 minutes

Are you interested in Business Central? If you are, this learning path provides a good introduction. It discusses how to set up a trial, provides some basic information about what's available, and shows some personalization options you can make to customize Business Central for your use.

Modules in this learning path:

• Trial Dynamics 365 Business Central
• Intro Dynamics 365 Business Central
• Customize Dynamics 365 Business Central

Products: Dynamics 365, Dynamics Business Central

Roles: Functional Consultant, Business User

Level: Beginner

Subjects: Finance Accounting

Duration: 177 minutes

Explore how to implement data analytics solutions on a single platform with Microsoft Fabric. Integrate, transform, and store data to train AI models and create insightful reports.

Modules in this learning path:

• Introduction End Analytics Use Microsoft Fabric
• Get Started Lakehouses
• Get Started Data Warehouse
• Get Started Kusto Fabric
• Get Started Data Science Fabric
• Get Started SQL Database Microsoft Fabric
• Design Semantic Models Scale
• Understand Fabric Iq Fundamentals

Products: Fabric

Roles: Data Analyst, Data Engineer, Data Scientist

Level: Beginner

Subjects: Data Analytics, Data Engineering, Data Integration, Data Storage

Duration: 447 minutes

Learn how Microsoft Foundry IQ helps AI agents retrieve relevant information from enterprise data and generate grounded, citation-backed responses.

Units in this learning path:

• Introduction
• Explore Foundry Iq
• Knowledge Bases
• Connect Agents
• Exercise
• Knowledge Check
• Summary

Products: Microsoft Foundry

Roles: AI Engineer, Data Scientist, Developer, Solution Architect, Student

Level: Beginner

Subjects: Artificial Intelligence

Duration: 38 minutes

Learn how to use Microsoft Graph Toolkit, a set of web components and authentication providers to connect your web app to Microsoft Graph and load data from Microsoft 365. You can use Microsoft Graph Toolkit in any JavaScript framework.

Units in this learning path:

• 1 Introduction
• 2 What Graph Toolkit
• 3 Sign in App
• 4 Exercise Sign in App
• 5 Show M365 Data
• 6 Exercise Show M365 Data
• 7 Summary

Products: M365, Ms Graph

Roles: Developer

Level: Beginner

Subjects: Custom App Development, Data Management

Duration: 26 minutes