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Learn how to use Microsoft for Healthcare.

Modules in this learning path:

• Healthcare Overview
• Healthcare Data Model
• Healthcare Interoperability Overview

Products: Industry Solutions, Mscloud Healthcare

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Business Applications

Duration: 100 minutes

Learn how to use Microsoft for Manufacturing.

Modules in this learning path:

• Manufacturing Overview

Products: Industry Solutions, Mscloud Manufacturing

Roles: Business User, Functional Consultant

Level: Beginner

Subjects: Business Applications

Duration: 36 minutes

Learn how to use Microsoft for Retail.

Modules in this learning path:

• Retail Cloud Overview

Products: Industry Solutions, Mscloud Retail

Roles: Business User, Functional Consultant, Solution Architect

Level: Intermediate

Subjects: Business Applications

Duration: 47 minutes

Learn how to use Microsoft for Sovereignty.

Modules in this learning path:

• Sovereignty Overview
• Sovereignty Policy Initiatives
• Sovereignty Key Management
• Sovereignty Confidential Computing

Products: Industry Solutions, Mscloud Sovereignty

Roles: Business User, Functional Consultant

Level: Beginner

Subjects: Business Applications

Duration: 220 minutes

Learn how to use Microsoft for Sustainability.

Modules in this learning path:

• Cloud Sustainability Overview

Products: Industry Solutions, Mscloud Sustainability

Roles: Business User, Functional Consultant, Developer, Administrator, Solution Architect

Level: Intermediate, Beginner, Advanced

Subjects: Business Applications

Duration: 65 minutes

With Omnichannel for Dynamics 365 Customer Service, representatives can service multiple customers across different channels directly from within their Dynamics 365 environment. This module introduces the features and functionality of Omnichannel.

Units in this learning path:

• 1 Introduction
• 2 Agent Experience
• 3 Sessions
• 4 Conversations
• 5 Customer Summary
• 6 Agent Productivity
• Work AI Features
• Omnichannel Insights Dashboard
• 6 Check
• 7 Summary

Products: Dynamics 365, Dynamics Customer Service

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Customer Relationship Management

Duration: 107 minutes

Educators use OneNote to organize information and content and to support research, collaboration, note taking, journaling, and reflection.

Units in this learning path:

• Introduction
• Get Started Onenote Windows 10
• Add Content Pages
• Customize Manage Notebooks
• Knowledge Check
• Summary

Products: Office Onenote, M365 Education

Roles: K 12 Educator, School Leader

Level: Beginner

Duration: 43 minutes

Learn how to create and customize Power Apps with SharePoint.

Units in this learning path:

• Introduction
• Benefits
• Create First
• Customize
• Exercise
• Share Publish
• Check
• Summary

Products: Power Apps

Roles: Maker, Functional Consultant

Level: Beginner

Subjects: Business Applications

Duration: 41 minutes

Learn how Power Apps can make your business more efficient and streamline your processes.

Units in this learning path:

• 1 Powerapps Introduction
• 2 Powerapps Building Blocks
• 5 Powerapps Create First
• 4 Powerapps Ways to Build
• Create App Copilot
• 3 Powerapps Related Technologies
• 4 5 Design App
• 6 Powerapps Quiz Get Started
• 7 Summary Cleanup

Products: Power Platform, Power Apps

Roles: Business User, Functional Consultant, Maker

Level: Beginner

Subjects: Custom App Development

Duration: 72 minutes

Explore Microsoft Power Apps component framework and its architecture, along with tooling techniques.

Units in this learning path:

• Introduction
• Architecture
• Tooling
• Manifest
• Demo
• Check
• Summary

Products: Power Platform, Power Apps

Roles: Developer

Level: Intermediate

Subjects: Custom App Development

Duration: 46 minutes

Learn how to create simple flows to make your life easier.

Units in this learning path:

• 1 Flow Introduction
• 2 Flow Create First
• 6 Flow Scheduled Flows
• Flow Monitor Incoming Emails
• 8 Flow Share Flows
• 9 Troubleshoot Flows
• 10 Knowledge Check
• 11 Summary Cleanup

Products: Power Platform, Power Automate

Roles: Business User, Maker, Functional Consultant

Level: Beginner

Subjects: Process Workflow

Duration: 55 minutes

Learn the essentials of Power Automate desktop app.

Modules in this learning path:

• Pad First Steps
• Pad Power Automate Desktop Development Essentials

Products: Power Platform, Power Automate

Roles: Maker, Developer, Functional Consultant

Level: Beginner

Subjects: Process Workflow

Duration: 67 minutes