Explore digital courses

Explore Microsoft 365 Copilot for Service, an AI-powered tool enhancing efficiency and automating tasks to accelerate onboarding and case resolution.

Units in this learning path:

• Introduction
• Overview
• Deploy Outlook Teams
• Copilot Outlook
• Copilot Teams
• Setup Copilot Service
• Create Microsoft Copilot
• Integrate Copilot for Service Salesforce
• Integrate Copilot for Service Servicenow
• Copilot Non Microsoft Crm
• Community Support
• Check
• Summary

Products: Ms Copilot

Roles: Functional Consultant, Business User

Level: Beginner

Subjects: Business Applications, Artificial Intelligence

Duration: 80 minutes

Explore Microsoft AI models for reasoning, code generation, speech, transcription, and image generation.

Units in this learning path:

• Introduction
• Model Overview
• Chat Thinking
• Code Generation
• Speech Transcription
• Image Generation
• Exercise
• Knowledge Check
• Summary

Products: Foundry Models

Roles: AI Engineer

Level: Beginner

Subjects: Artificial Intelligence

Duration: 51 minutes

Discover, evaluate, and use Microsoft AI models in Microsoft Foundry.

Units in this learning path:

• Introduction
• Microsoft AI Models
• Mai Thinking
• Mai Image
• Mai Transcribe
• Mai Voice
• Exercise
• Knowledge Check
• Summary

Products: Foundry Models

Roles: AI Engineer

Level: Beginner

Subjects: Artificial Intelligence

Duration: 57 minutes

Learn about Microsoft Agent 365, the benefits it provides and its capabilities.

Units in this learning path:

• Introduction
• What Is Agent 365
• Benefits of Agent 365
• Observability
• Governance
• Security
• Who Uses Agent 365
• Check
• Summary

Products: Agent 365, Ms Copilot

Roles: Administrator, Business User, Functional Consultant, Security Engineer, Security Operations Analyst, Solution Architect

Level: Beginner

Subjects: Artificial Intelligence

Duration: 48 minutes

Learn how to get started with Microsoft Copilot, understand its main functions and benefits, and explore strategies for effective interaction. This module covers GPT model fundamentals, setup, and tips for engaging conversations.

Units in this learning path:

• Introduction
• What Is Microsoft Copilot
• Navigating Copilot Setup Account Types
• Language Accessibility Support Copilot
• Tips for Engaging Conversation with Copilot
• Explore Gpt Technology
• Knowledge Check
• Summary

Products: Azure

Roles: Developer, Student, AI Engineer, Technology Manager, Solution Architect

Level: Beginner

Duration: 31 minutes

This module introduces the foundational concepts for creating agents with Microsoft Copilot Studio. It explains the available agent harnesses, compares the standard and GitHub Copilot authoring experiences, and describes how to build, test, publish, and analyze agents.

Units in this learning path:

• 1 Introduction
• 2 Get Started
• 3 Create Bots
• Declarative Agents
• Create Agents
• 4 Topics
• Generative AI
• 5 Test Bots
• 6 Performance Analysis
• Exercise Copilot Studio
• 7 Check
• 8 Summary

Products: Ms Copilot, Microsoft Copilot Studio

Roles: Functional Consultant, Developer, Maker

Level: Beginner, Intermediate

Subjects: Artificial Intelligence, Generative AI, Chatbots

Duration: 60 minutes

This module introduces Microsoft Dataverse for Teams and how you can build apps, workflows, chatbots, and dashboards in it. You'll learn how to provision Dataverse for Teams and then create a table for your data.

Units in this learning path:

• 1 Introduction
• Dataverse Teams
• 2 Provision Environment
• 3 Create Table
• 4 Check
• 5 Summary

Products: Power Platform, Power Apps, Power Automate

Roles: Maker, Business User

Level: Beginner

Subjects: Productivity

Duration: 21 minutes

Are you interested in Business Central? If you are, this learning path provides a good introduction. It discusses how to set up a trial, provides some basic information about what's available, and shows some personalization options you can make to customize Business Central for your use.

Modules in this learning path:

• Trial Dynamics 365 Business Central
• Intro Dynamics 365 Business Central
• Customize Dynamics 365 Business Central

Products: Dynamics 365, Dynamics Business Central

Roles: Functional Consultant, Business User

Level: Beginner

Subjects: Finance Accounting

Duration: 177 minutes

Explore how to implement data analytics solutions on a single platform with Microsoft Fabric. Integrate, transform, and store data to train AI models and create insightful reports.

Modules in this learning path:

• Introduction End Analytics Use Microsoft Fabric
• Get Started Lakehouses
• Get Started Data Warehouse
• Get Started Kusto Fabric
• Get Started Data Science Fabric
• Get Started SQL Database Microsoft Fabric
• Design Semantic Models Scale
• Understand Fabric Iq Fundamentals

Products: Fabric

Roles: Data Analyst, Data Engineer, Data Scientist

Level: Beginner

Subjects: Data Analytics, Data Engineering, Data Integration, Data Storage

Duration: 450 minutes

Learn how Microsoft Foundry IQ helps AI agents retrieve relevant information from enterprise data and generate grounded, citation-backed responses.

Units in this learning path:

• Introduction
• Explore Foundry Iq
• Knowledge Bases
• Connect Agents
• Exercise
• Knowledge Check
• Summary

Products: Microsoft Foundry

Roles: AI Engineer, Data Scientist, Developer, Solution Architect, Student

Level: Beginner

Subjects: Artificial Intelligence

Duration: 38 minutes

Learn how to use Microsoft Graph Toolkit, a set of web components and authentication providers to connect your web app to Microsoft Graph and load data from Microsoft 365. You can use Microsoft Graph Toolkit in any JavaScript framework.

Units in this learning path:

• 1 Introduction
• 2 What Graph Toolkit
• 3 Sign in App
• 4 Exercise Sign in App
• 5 Show M365 Data
• 6 Exercise Show M365 Data
• 7 Summary

Products: M365, Ms Graph

Roles: Developer

Level: Beginner

Subjects: Custom App Development, Data Management

Duration: 26 minutes

Learn about using Microsoft Power Platform Center of Excellence (CoE) kit in your tenant.

Units in this learning path:

• 1 Setup
• 2 Core Components
• 3 Governance Components
• 4 Audit Log Connector
• 5 Power Bi Report
• 6 Check
• 7 Summary

Products: Power Platform, Power Automate, Power Apps

Roles: Administrator, Functional Consultant, Maker

Level: Intermediate

Subjects: Data Management

Duration: 53 minutes