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Get Started with Copilot in Microsoft Fabric for data engineering.

Units in this learning path:

• Introduction
• Dataflow Gen2
• Exercise Copilot Fabric Dataflow Gen2
• Data Pipelines
• Notebooks
• Exercise Copilot Fabric Notebooks
• Knowledge Check
• Summary

Products: Fabric

Roles: Data Analyst, Data Engineer

Level: Intermediate

Subjects: Data Analytics, Data Engineering, Data Integration

Duration: 86 minutes

Copilot in Power BI allows you to interact with your data using natural language to gain insights. Copilot also increases productivity when create reports using Power BI.

Units in this learning path:

• Introduction
• Prepare Data Copilot
• Create Reports Copilot
• Prep Data for AI
• Knowledge Check
• Summary

Products: Power Platform, Power Bi, Fabric

Roles: Data Analyst

Level: Intermediate

Subjects: Data Visualization, Data Analytics

Duration: 27 minutes

Learn how Cosmos DB Database in Microsoft Fabric works, the key concepts, and practical examples to help users Cosmos DB Database effectively as part of their analytics solutions.

Units in this learning path:

• Introduction
• Understand Cosmos Db Nosql Fabric
• Create Explore Cosmos Db Nosql Fabric Database
• Build Operational Workloads Cosmos Db Nosql Fabric
• Secure Monitor Cosmos Db Nosql Fabric
• Cosmos Db Nosql Fabric Analytical Endpoint
• Exercise Create Populate Query Cosmos Db Nosql Fabric Database
• Knowledge Check
• Summary

Products: Fabric, Azure Cosmos Db

Roles: Data Engineer, Solution Architect

Level: Beginner

Subjects: Databases, Cloud Computing

Duration: 42 minutes

Learn how Customer Service Insights can impact your organization.

Units in this learning path:

• 1 Introduction
• 2 Configure
• 4 Dashboard Reference
• 5 Knowledge Analytics
• 6 Check
• 7 Summary

Products: Dynamics 365, Dynamics Customer Service

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Customer Relationship Management

Duration: 52 minutes

Learn how to declare, instantiate, and invoke delegates for scenarios that require dynamic method invocation, such as callback methods and custom sorting or filtering. Learn how to use delegates to create flexible and extensible code that can adapt to changing requirements.

Units in this learning path:

• Introduction
• Examine Late Bind Delegates
• Instantiate Invoke Delegate Types
• Examine Strongly Typed Delegates
• Examine Variance Delegates
• Exercise Implement Delegates Csharp App
• Knowledge Check
• Summary

Products: Dotnet, Vs Code

Roles: Developer, Higher Ed Educator, K 12 Educator, Student

Level: Beginner

Subjects: App Development, Custom App Development

Duration: 70 minutes

Dynamics 365 Commerce delivers a comprehensive omnichannel solution that unifies back-office, in-store, call center, and digital experiences. Dynamics 365 Commerce enables you to build brand loyalty through personalized customer engagements, increase revenue with improved employee productivity, optimize operations to reduce costs and drive supply chain efficiencies, ultimately delivering better business outcomes.

Modules in this learning path:

• Introduction Dynamics 365 Commerce
• Get Started Commerce Channels
• Copilot Enrich Commerce Operations
• Chat Integrations Commerce
• Get Started Business to Business Commerce

Products: Dynamics 365, Dynamics Commerce

Roles: Business User, Functional Consultant, Administrator, Developer

Level: Beginner

Subjects: Marketing Sales

Duration: 265 minutes

Dynamics 365 Commerce delivers a complete omnichannel solution that unifies the operating system, in-store, and e-Commerce experiences to personalize customer engagement, increase employee productivity, optimize operations, and deliver better business outcomes.

Units in this learning path:

• 01 Introduction
• 02 E Commerce
• 03 Point Sale Store Operations
• 04 Call Center Channels
• 05 Commerce Headquarters
• 06 Check
• 07 Summary

Products: Dynamics 365, Dynamics Commerce

Roles: Functional Consultant, Business User, Administrator, Solution Architect, Developer

Level: Beginner

Subjects: Marketing Sales

Duration: 62 minutes

Learn about getting started with Dynamics 365 Contact Center.

Units in this learning path:

• Introduction
• Overview Contact Center
• Administer Contact Center
• Next Generation Self Service
• Integration Non Microsoft Services
• Set Up Embedded
• Connectors
• Channels
• Unified Routing
• Contact Center Management
• Check
• Summary

Products: Dynamics Contact Center, Dynamics 365, Ms Copilot, Microsoft Copilot Studio

Roles: Functional Consultant, Business User, Administrator

Level: Beginner

Subjects: Business Applications, Customer Relationship Management

Duration: 56 minutes

Learn about the Microsoft Dynamics 365 Customer Insights - Data.

Units in this learning path:

• 1 Introduction
• 2 Customer Insights
• Customer Insights Architecture
• 3 Audience Insights
• Get Started
• Consume
• Copilot in Customer Insights Data
• 5 Check
• 6 Summary

Products: Dynamics 365, Customer Insights Data

Roles: Business Analyst, Functional Consultant

Level: Intermediate

Subjects: Data Analytics

Duration: 34 minutes

Customer service is a key aspect of any customer relationship management strategy. Microsoft Dynamics 365 Customer Service has many features that organizations can use to manage the services they provide to customers.

Units in this learning path:

• 1 Customer Service Get Started Overview
• 2 Customer Service Get Started Core Components
• 3 Customer Service Get Started Modern
• 4 Knowledge Check Customer Service
• 5 Summary Cleanup

Products: Dynamics 365, Dynamics Customer Service

Roles: Business User, Functional Consultant

Level: Beginner

Subjects: Customer Relationship Management

Duration: 36 minutes

Do you need to schedule staff and other resources to service customers? This learning path discusses how to configure and use Customer Service scheduling.

Modules in this learning path:

• Setup Customer Service Scheduling
• Schedule Customer Service Scheduling

Products: Dynamics 365, Dynamics Customer Service

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Frontline Support, Process Workflow

Duration: 108 minutes

Discover how Dynamics 365 Finance empowers business users to stay in control of finances and manage funds with accurate information for financial planning and forecasting.

Units in this learning path:

• 1 Get Started Financial Management Intro
• 2 Benefits Financial Management
• 3 Overview
• 4 General Ledger
• 5 Cash Bank Management
• 6 Tax
• 7 Accounts Payable
• 8 Accounts Receivable
• 9 Credit Collections
• 10 Budgeting
• 11 Fixed Assets
• 12 Cost Accounting
• 12 0 Electronic Invoicing
• 12 1 Exercise
• 13 Get Started Financial Management Quiz
• 14 Get Started Financial Management Summary

Products: Dynamics 365, Dynamics Finance

Roles: Functional Consultant, Business User

Level: Beginner

Subjects: Finance Accounting

Duration: 84 minutes