Explore digital courses

Learn how to explore and implement responsible AI practices, including best practices, principles, and the global implications of human-AI interaction.

Units in this learning path:

• Introduction
• Using AI Responsibly Best Practices
• Principles Responsible AI
• Deepfakes Copyright AI
• Human AI Interaction Global Implications
• Knowledge Check
• Summary

Products: Azure

Roles: Developer

Level: Beginner

Duration: 34 minutes

This module examines how data can be retained and ultimately removed in Microsoft 365 by using data retention policies and data retention labels in retention policies. MS-102

Units in this learning path:

• Introduction
• Explore Retention Policies Labels
• Compare Capabilities Retention Policies Labels
• Define Scope Retention Policy
• Examine Principles Retention
• Implement Retention Policies Labels Holds
• Restrict Retention Changes Preservation Lock
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Solution Architect, Technology Manager

Level: Intermediate

Subjects: Business Applications, Compliance, Identity Access, Insider Risk, It Management Monitoring, Productivity, Security, Threat Protection

Duration: 49 minutes

Explore how role-based AI agents in Microsoft 365 Copilot can help business professionals work faster by supporting common tasks such as research, analysis, and executive communication.

Modules in this learning path:

• Agent Speed Skills Marketing
• Agent Speed Skills Sales
• Agent Speed Skills Finance

Products: M365, Microsoft 365 Copilot, Microsoft 365 Copilot Chat

Roles: Business User

Level: Beginner

Subjects: Artificial Intelligence, Business Reporting, Finance Accounting

Duration: 100 minutes

Explore security

Units in this learning path:

• Introduction
• Explore Identity
• Research Cloud Identity
• Investigate Two Factor Security
• Inspect Biometrics
• Understand Bad Actors
• Knowledge Check
• Summary

Products: Consumer

Roles: Administrator, Developer, K 12 Educator, Student

Level: Beginner

Subjects: Cloud Computing

Duration: 24 minutes

Learn how security works in Azure SQL Database, the key concepts, and practical examples to help developers effectively utilize Azure SQL Database in their cloud-based applications.

Units in this learning path:

• Introduction
• Explore Authentication Methods
• Configure Managed Identity
• Understand Firewall Rules
• Explore Advanced Data Security
• Exercise Managed Identity
• Knowledge Check
• Summary

Products: Azure SQL Database, Azure

Roles: Developer, Solution Architect

Level: Intermediate

Subjects: Databases, Cloud Computing

Duration: 71 minutes

This module introduces you to several features in Microsoft 365 that can help protect your organization against cyberthreats, detect when a user or computer has been compromised, and monitor your organization for suspicious activities. MS-102

Units in this learning path:

• Introduction
• Enhance Email Security
• Protect Identities Use Microsoft Defender Identity
• Protect Enterprise Network Use Microsoft Defender Endpoint
• Protect Use Microsoft 365 Threat Intelligence
• Provide Insight Use Microsoft Cloud App Security
• Review Security Reports Microsoft 365 Defender
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Solution Architect, Technology Manager

Level: Intermediate

Subjects: Business Applications, Compliance, Identity Access, Insider Risk, It Management Monitoring, Productivity, Security, Threat Protection

Duration: 39 minutes

Master self-service capabilities: Dynamics 365 Customer Service & Contact Center. Learn knowledge creation, management, and virtual agent setup.

Units in this learning path:

• Introduction
• Describe Self Service Dynamics 365 Contact Center
• Describe Knowledge Management Dynamics 365 Customer Service
• Exercise
• Describe Autonomous Knowledge Creation
• Knowledge Check
• Summary

Products: Dynamics 365, Dynamics Customer Service, Dynamics Contact Center, Dynamics Customer Engagement

Roles: Student, Business User, Business Owner, Functional Consultant, Support Engineer, Data Engineer, Business User

Level: Beginner

Subjects: Business Applications, Knowledge Management, Customer Relationship Management, Frontline Support, Artificial Intelligence, Machine Learning, Data Management, Data Integration

Duration: 66 minutes

This module examines how sensitivity labels from the Microsoft Information Protection solution let you classify and protect your organization's data, while making sure that user productivity and collaboration isn't hindered.

Units in this learning path:

• Introduction
• Manage Data Protection Use Sensitivity Labels
• Explore Sensitivity Labels
• Determine Sensitivity Label Scope
• Apply Sensitivity Labels Automatically
• Explore Sensitivity Label Policies
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Solution Architect, Technology Manager

Level: Intermediate

Subjects: Business Applications, Compliance, Identity Access, Insider Risk, It Management Monitoring, Productivity, Security, Threat Protection

Duration: 40 minutes

Minecraft Education Mindful Knight World introduces the basics of mindfulness to help students understand the benefits and main concepts.

Units in this learning path:

• Introduction
• Mindful Knight Minecraft World
• Social Emotional Learning
• Mindfulness
• Pre Teaching Skills
• Tower Focus
• Pond Presence
• Emotional Plains
• Dragon Lair
• Return Queen
• Next Steps
• Knowledge Check
• Summary

Products: Minecraft

Roles: K 12 Educator, School Leader, Parent Guardian

Level: Beginner

Duration: 34 minutes

This module introduces the tools for troubleshooting the Windows client operating system and provides guidance on how to use them.

Units in this learning path:

• Introduction
• Examine Task Manager
• Examine Resource Monitor
• Examine Event Viewer
• Explain Performance Monitor
• Explain Reliability Monitor
• Compare Process Explorer Process Monitor
• Examine Diagnostics Recovery Toolset
• Use Steps Recorder
• Explore Microsoft Management Console
• Explore Additional Tools
• Knowledge Check
• Summary

Products: Windows

Roles: Administrator

Level: Beginner

Subjects: Device Management

Duration: 32 minutes

This module covers modern endpoint management and enterprise desktop lifecycle concepts.

Units in this learning path:

• Introduction
• Examine Benefits Modern Management
• Examine Enterprise Desktop Life Cycle Model
• Examine Plan Purchase
• Examine Desktop Deployment
• Plan Application Deployment
• Plan Upgrades Retirement
• Knowledge Check
• Summary

Products: Azure Virtual Desktop, M365, Mem, Windows, Windows 10, Windows 365, Windows 11, Intune

Roles: Administrator

Level: Intermediate

Subjects: It Management Monitoring

Duration: 29 minutes

Take a hands-on tour of Microsoft Search, your tailored search experience for information in your organization to find people, files, org charts, sites, and answers to common questions.

Units in this learning path:

• Introduction
• Explore Microsoft Search
• Describe Microsoft Search Service Works
• Configure
• Knowledge Check
• Summary Resources

Products: M365, Office 365

Roles: Administrator

Level: Intermediate

Duration: 22 minutes