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This learning plan is designed for software developers interested in building chatbots, search applications leveraging natural language understanding, and transcribing calls in a contact center environment. You can combine these three AI services…

This learning path introduces the fundamentals of building AI agents with Microsoft Copilot. Learn how to create and configure agents, connect knowledge sources, define agent behavior through instructions, and test your solutions. By completing these modules, you'll gain practical experience building and using AI agents to improve productivity and streamline everyday work.

Modules in this learning path:

• Create Copilot Agent
• Create Copilot Studio Agent

Products: Microsoft 365 Copilot

Roles: Administrator, Business Owner, Business User, Technology Manager

Level: Beginner

Duration: 87 minutes

Discover how job coaches can use AI to draft, organize, and refine workplace materials while ensuring accuracy, privacy, and local compliance.

Units in this learning path:

• Introduction
• What AI Does Well Where Falls Short
• Five Part Prompt Structure
• Five Step Workflow
• Reviewing AI Output
• Activity Build Improve One Prompt
• Knowledge Check
• Summary

Products: Azure

Roles: School Leader, Technology Manager, Business Owner, Support Engineer, Business Leader

Level: Beginner

Subjects: Accessibility, Generative AI, Artificial Intelligence, Natural Language Processing, Machine Learning

Duration: 23 minutes

Learn core AI concepts and terminology to help you better understand AI workloads and how to plan AI solutions.

Modules in this learning path:

• Get Started AI Fundamentals
• Fundamentals Generative AI
• Introduction Language
• Introduction AI Speech
• Introduction Computer Vision
• Introduction Information Extraction
• Rag Fundamentals

Products: Microsoft Foundry

Roles: AI Engineer, Developer

Level: Beginner

Subjects: Artificial Intelligence

Duration: 231 minutes

Use AI to draft coaching materials without giving up professional judgment, employee choice, or privacy. Written for job coaches in supported employment.

Modules in this learning path:

• Supported Employment Values Foundation AI Use
• AI Basics for Job Coaches
• Using AI to Develop Coaching Materials
• Privacy Security Responsible AI Practices
• Building AI Supported Coaching Workflow

Products: M365

Roles: Administrator, Student

Level: Beginner

Subjects: Accessibility

Duration: 93 minutes

This credential earner has applied knowledge of sustainability concepts, AI models, and use cases. The individual can work with data and AI models to gain insights about sustainability issues, in addition to applying AI ethics, critical thinking, and problem-solving to sustainability-related challenges. The earner is aware of sustainability-related job roles using AI technology and the skills required for success in these roles.

Explore the potential of artificial intelligence in education.

Modules in this learning path:

• Empower Educators Explore Potential Artificial Intelligence
• Embark AI Journey Free AI Tools Microsoft Education
• Enhance Teaching Learning Bing Chat
• Equip Support Learners AI Tools Microsoft

Products: Office 365, Microsoft Edge, Office Word, Ms Copilot, Minecraft, Office Teams, Makecode, Office Powerpoint

Roles: K 12 Educator, Higher Ed Educator

Level: Beginner

Duration: 251 minutes

Nonprofits integrate AI into daily workflows while upholding ethical standards in alignment with their values while protecting the people they serve.

Modules in this learning path:

• AI Foundations for Nonprofits
• Explore Mission Driven AI Examples Nonprofits
• Use AI Nonprofit Role Based Tasks Tools Workflows

Products: Ms Copilot

Roles: School Leader, Business Leader

Level: Beginner

Duration: 106 minutes

Learn what AI is and how to use Microsoft Copilot to write messages, plan your day, and stay safe online, while you stay in charge of every choice.

Modules in this learning path:

• What Is Artificial Intelligence
• How AI Can Help Work School
• Use AI to Communicate
• Use AI Plan Your Day
• Use AI Safely
• Choose How to Use AI

Products: M365

Roles: Administrator, Student

Level: Beginner

Subjects: Accessibility

Duration: 107 minutes

This module introduces foundational AI concepts and key terminology, providing a baseline for all subsequent learning.

Units in this learning path:

• Introduction
• Training Eye AI
• AI Fundamentals
• Recent Innovations Agentic AI
• Reduce Ethical Concerns Around AI
• Authenticity Copyright Infringement
• Limits AI Accuracy Reliability
• Knowledge Check
• Summary

Products: Ms Copilot

Roles: School Leader, Business Leader

Level: Beginner

Duration: 37 minutes

This course supports educators in exploring how Microsoft AI tools can be thoughtfully used in special education environments to reduce administrative demands, strengthen accessibility, and support clear communication with families. Throughout the learning path, responsible use of AI, privacy, and transparency are emphasized so educators can determine when and how AI fits into their practice in ways that align with student needs and professional values.

Modules in this learning path:

• Introduction AI Special Education
• Apply Responsible AI Principles
• Streamline Administrative Tasks AI
• Use AI Personalize Learning Students Disabilities
• Support Multilingual Accessible Family Communication

Products: M365, Microsoft 365 Copilot, Office Teams, Office Powerpoint, Office Onenote, Office Word

Roles: K 12 Educator, School Leader

Level: Beginner

Subjects: Artificial Intelligence, Generative AI

Duration: 120 minutes

Learn about the security controls you can implement to protect AI systems, including content filters, metaprompts, data security, grounding, and monitoring.

Units in this learning path:

• Introduction
• Review AI Open Source Libraries
• Content Filters
• Implement AI Data Security
• Create Metaprompts
• Ground AI Systems
• Implementing Application Security Best Practices for AI Enabled Applications
• Monitor Detect AI Threats
• Knowledge Check
• Summary

Products: Azure

Roles: Developer

Level: Beginner

Duration: 48 minutes