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This learning path introduces learners to the core capabilities of Dynamics 365 Customer Insights - Journeys. You also learn about Customer Insights - Data. Together they comprise the Dynamics 365 Customer Insights product. This learning path also covers other marketing apps that you can use to support your marketing efforts.

Modules in this learning path:

• Explore Dynamics 365 Marketing
• Describe Dynamics 365 Marketing Capabilities 2

Products: Dynamics 365

Roles: Business Owner, Business User, Functional Consultant, Student

Level: Beginner

Subjects: Marketing Sales

Duration: 95 minutes

This learning path introduces learners to Dynamics 365 Sales. You'll learn about the core product capabilities and other tools, including Microsoft Sales Copilot, that you can use to successfully and effectively manage the sales process. 

Modules in this learning path:

• Explore Dynamics 365 Sales
• Leverage Sales Capabilities

Products: Dynamics 365, Dynamics Sales

Roles: Business Owner, Business User, Functional Consultant, Student

Level: Beginner

Subjects: Marketing Sales

Duration: 108 minutes

This module explores the practical usage of Microsoft 365 Copilot across Microsoft 365 apps, demonstrating how to streamline workflow and increase productivity.

Units in this learning path:

• Introduction
• Compose Summarize Documents Copilot
• Summarize Draft Emails Copilot
• Design Presentations Copilot
• Analyze Transform Data Copilot
• Elevate Productivity Copilot Teams
• Empower Employees Microsoft Copilot
• Knowledge Check
• Summary

Products: M365, Office 365, Ms Copilot, M365 Apps

Roles: Administrator, Business Owner, Business User

Level: Beginner

Duration: 33 minutes

Learn core finance and operations development concepts, including packages, models, metadata management, source control with Azure DevOps, and Dynamics Lifecycle Services.

Units in this learning path:

• 1 Cloud on Prem
• 2 Elem Model Pack
• Application Components Architecture
• 3 Metadata Manage
• 4 Source Control
• 5 Conform Code
• 6 Lcs
• Manage Developer Environments
• Extend Functionality
• 7 Check
• 8 Summary

Products: Dynamics 365, Dynamics Finance, Dynamics Scm

Roles: Developer

Level: Intermediate

Subjects: Architecture, Devops

Duration: 98 minutes

Learn about the benefits of the unit test framework, Task Recorder, and Best Practices tool in finance and operations apps.

Units in this learning path:

• 01 Introduction
• 02 Framework
• 03 Acceptance Test Library
• 04 Task Recorder
• 05 Best Practice
• 06 Errors
• 07 Configure
• 08 Unit Test
• 09 Issues
• Perform Debugging Activities
• 10 Check
• 11 Summary

Products: Dynamics 365, Dynamics Finance, Dynamics Scm

Roles: Developer

Level: Intermediate

Subjects: Custom App Development

Duration: 131 minutes

This module examines how Microsoft 365 Threat Intelligence provides admins with evidence-based knowledge and actionable advice that can be used to make informed decisions about protecting and responding to cyber-attacks against their tenants. MS-102

Units in this learning path:

• Introduction
• Explore Microsoft Intelligent Security Graph
• Explore Alert Policies Microsoft 365
• Run Automated Investigations Responses
• Explore Microsoft Threat Protection
• Explore Microsoft 365 Defender
• Explore Threat Analytics Microsoft 365
• Identify Threat Issues Using Microsoft Defender Reports
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Solution Architect, Technology Manager

Level: Intermediate

Subjects: Business Applications, Compliance, Identity Access, Insider Risk, It Management Monitoring, Productivity, Security, Threat Protection

Duration: 53 minutes

This module introduces the Enterprise Desktop Support Technician role and describes how an EDST best supports end users, both directly and indirectly, in a Windows client environment.

Units in this learning path:

• Introduction
• Examine Enterprise Desktop Support Technician Role
• Examine Desktop Support Environment
• Explore Key Stages Terminology Troubleshooting Methodology
• Examine Process Problem Reporting
• Knowledge Check
• Summary

Products: Windows

Roles: Administrator

Level: Beginner

Subjects: Customer Relationship Management, Device Management

Duration: 19 minutes

Explore use cases of Microsoft Security Copilot.

Units in this learning path:

• Introduction
• First Run Experience
• Explore Standalone Experience
• Explore Workspaces
• Configure Plugin
• Enable Custom Plugin
• Explore Knowledge Base File Upload
• Create Custom Promptbook
• Explore Embedded Defender Xdr
• Explore Embedded Purview
• Explore Embedded Entra
• Knowledge Check
• Summary

Products: Ms Copilot, Defender Xdr, Microsoft Purview, Entra Id, Entra Id Protection

Roles: Security Engineer, Security Operations Analyst, Business Owner

Level: Beginner

Subjects: Security

Duration: 199 minutes

Explore adoption methods and strategies for the adoption of Microsoft Copilot for Microsoft 365.

Units in this learning path:

• Introduction
• Describe Importance User Enablement
• Describe Journey Becoming AI Powered Organization
• People First Strategy
• Describe Microsoft 365 Adoption Framework
• Discover How Global Organization Empower Employee
• Knowledge Check
• Summary

Products: M365, Ms Copilot

Roles: Business Owner, Functional Consultant, Service Adoption Specialist, Technology Manager

Level: Beginner

Duration: 33 minutes

Edge brings enterprise-ready security, privacy, and manageability controls, making it the best browser for business across PC, Mac, and mobile devices. Explore options to deploy Microsoft Edge to hundreds or thousands of devices at scale.

Units in this learning path:

• Introduction
• Discover General Deployment Optionspackages Channels
• Explore Edge Deployment Microsoft Endpoint Configuration Manager
• Explore Edge Deployment Microsoft Intune
• Explore Process Deploy Mobile Apps
• Knowledge Check
• Summary Resources

Products: M365, Office 365

Roles: Administrator

Level: Intermediate

Subjects: Device Management

Duration: 20 minutes

This course was developed by members of AWS Technical Field Communities (TFC), an AWS community of technical experts. The content is intended to complement our standard training curriculum and augment your AWS learning journey. We are aware some…

This course was developed by members of AWS Technical Field Communities (TFC), an AWS community of technical experts. The content is intended to complement our standard training curriculum and augment your AWS learning journey. We are aware some…