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Learn to secure, manage, and monitor endpoints using Microsoft Intune, Microsoft Defender for Endpoint, and Microsoft Security Copilot. This path covers device onboarding, policy enforcement, compliance, threat protection, and AI-powered incident response for modern organizations. (MD-4011)

Modules in this learning path:

• Prepare Microsoft Entra Id Intune Device Management
• Enroll Validate Devices Microsoft Intune
• Configure Secure Devices Intune Policies
• Protect Data Control Access Intune Conditional Access
• Harden Endpoints Monitor Security Intune Defender Endpoint
• Accelerate Endpoint Remediation Response Security Copilot

Products: Intune, Ms Copilot, Defender Endpoint, Entra Id, Entra Id Protection, M365, M365 Admin Center, M365 Ems

Roles: Administrator, Security Engineer, Security Operations Analyst

Level: Intermediate

Subjects: Asset Management, Cloud Computing, Cloud Security, Compliance, It Management Monitoring, Security, Threat Protection

Duration: 270 minutes

Discover how Copilot in Microsoft Teams transforms meetings into searchable, interactive summaries that help teams stay informed and aligned.

Units in this learning path:

• Introduction
• Use Copilot Summarize Meetings
• Exercise Use Copilot Meeting Insights
• Use Copilot Review Past Meetings
• Exercise Use Copilot Summarize Meeting
• Knowledge Check
• Summary

Products: M365 Business

Roles: Business Owner, Business User, Administrator, Technology Manager

Level: Beginner

Duration: 21 minutes

This module demonstrates how to use Copilot to manage volunteers within your nonprofit organization. Learners review several prompts used for generating volunteer recruitment, training, and recognition materials, and then they practice using and generating their own prompts.

Units in this learning path:

• Introduction
• Elevate Volunteer Recruitment
• Exercise Volunteer Recruitment
• Simplify Volunteer Training
• Exercise Volunteer Training
• Boost Volunteer Retention
• Exercise Volunteer Retention
• Knowledge Check
• Summary

Products: Foundry Tools, M365 Apps, Ms Copilot

Roles: Functional Consultant, Higher Ed Educator, School Leader, K 12 Educator, Business User, Business Owner

Level: Beginner

Subjects: Artificial Intelligence, Business Applications

Duration: 40 minutes

Emails and calendars are fundamental to modern workplace productivity, and the Office 365 Outlook Connector in Power Automate helps supercharge the way that you manage them. Whether it's sending dynamic emails with attachments, automating meeting requests, or tracking email activity, this connector allows you to streamline and optimize your communication and scheduling tasks. Instead of spending time on repetitive, manual processes, you can create efficient, automated workflows that keep your email and calendar working for you.

Units in this learning path:

• Introduction
• Explore Triggers Actions
• Exercise Send Email
• Exercise Create Meeting Request
• Troubleshoot Connector
• Check
• Summary

Products: Power Automate, Office Outlook, Office Sp

Roles: Maker, Functional Consultant

Level: Beginner

Subjects: Productivity

Duration: 49 minutes

Discover the potential of generative AI for transforming public sector organizations and responsible AI practices for the public sector.

Units in this learning path:

• Introduction
• AI Public Sector
• Enhance Productivity Generative AI
• Augment Cognition Generative AI
• Accelerate Discovery Generative AI
• Safe Responsible AI Public Sector
• Recap
• Knowledge Check
• Summary

Products: Azure, Content Safety, Dynamics 365, Power Automate, Ms Copilot

Roles: Administrator, Business Owner, Security Engineer, Security Operations Analyst, Technology Manager

Level: Intermediate

Duration: 60 minutes

Customer Service workspace equips representatives with core customer service capabilities.

Units in this learning path:

• 1 Introduction
• 2 Explore
• 3 Records
• 4 Cases
• 5 Productivity
• 6 Check
• 7 Summary

Products: Dynamics 365, Dynamics Customer Service

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Frontline Support

Duration: 41 minutes

Unlock the power of Microsoft Teams for administrators, educators, and learners. Learn to collaborate, customize, and organize effectively in Microsoft Teams.

Units in this learning path:

• Introduction
• Personalize Teams Create Community
• Manage Members Microsoft Teams
• Oversee Member Permissions Teams Settings
• Customize Team Channels
• Enable Focused Collaboration Private Channels
• Manage Channels
• Enhance Communication Posts Tab
• Personalize Teams Apps
• Manage Files Teams
• Collaborate Files Teams
• Organize Team Notes Resources Onenote
• Knowledge Check
• Summary

Products: Office Teams, Office Onenote, M365 Education

Roles: K 12 Educator, School Leader

Level: Beginner

Duration: 60 minutes

Enhance security operations by using Microsoft Security Copilot (SC-5006).

Modules in this learning path:

• Fundamentals Generative AI
• Security Copilot Getting Started
• Security Copilot Describe Core Features
• Security Copilot Embedded Experiences
• Security Copilot Describe Agents
• Security Copilot Interactive Guides

Products: Defender Xdr, Microsoft Sentinel, Intune, Entra, Defender For Threat Intelligence, Ms Copilot

Roles: Student, Security Engineer, Security Operations Analyst, Business User, Business Owner

Level: Beginner

Subjects: Security, Artificial Intelligence

Duration: 372 minutes

Learn how to configure historical information and communication tools to help your service representatives be more productive.

Units in this learning path:

• 1 Introduction
• 2 Timeline Configuration
• 3 Email Agents
• 4 Configure Email
• 5 Check
• 6 Summary

Products: Dynamics 365, Dynamics Customer Service

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Productivity

Duration: 57 minutes

Omnichannel for Customer Service helps organizations offer support across multiple channels and engage multiple customers simultaneously through dedicated sessions.

Units in this learning path:

• 1 Introduction
• 2 Quick Replies
• 3 Personal Replies
• 4 Sound Notification
• 5 Conversation Assignment
• 6 Knowledge Articles
• 7 Check
• 8 Summary

Products: Dynamics 365, Dynamics Customer Service

Roles: Business User

Level: Intermediate

Subjects: Customer Relationship Management, Productivity

Duration: 50 minutes

Educators leverage Microsoft 365 Copilot Chat with practical strategies, prompt design tips, and responsible AI practices.

Units in this learning path:

• Introduction
• Explore Copilot Chat
• Use Styles Features
• Design Prompts Learning
• Copilot Chat Pages
• Work with Images
• Evaluate Responses
• Knowledge Check
• Summary

Products: Office Teams, Microsoft Edge, Ms Copilot, M365 Education

Roles: K 12 Educator, Higher Ed Educator

Level: Beginner

Duration: 70 minutes

In this module, you'll learn how Windows Studio Effects helps you communicate more clearly by enhancing audio and video, reducing distractions, and applying consistent, AI-powered improvements across your apps and environments.

Units in this learning path:

• Introduction
• Definition
• How to Use
• Why It Matters
• Scenarios
• When to Use
• Knowledge Check
• Summary

Products: Windows 11

Roles: Administrator, Business Leader, Business Owner, Business User, Technology Manager

Level: Beginner

Duration: 22 minutes