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This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Communications-related business scenarios.

Units in this learning path:

• Introduction
• Introduction Drive Engagement Exercise
• Use Word Develop Communication Brief
• Use Researcher Agent Identify Trends
• Use Excel Analyze Communication Metrics
• Use Powerpoint Create Presentation
• Introduction Develop Communication Exercise
• Use Viva Engage Create Announcement
• Use Copilot Chat Prepare Meeting
• Use Ideas Coach Agent
• Create Agent Question Assistant
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 88 minutes

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Customer Service-related business scenarios.

Units in this learning path:

• Introduction
• Introduction Improve Service Exercise
• Use Whiteboard Map Support Journey
• Use Teams Prepare Support Meeting
• Use Onenote Create Call Template
• Use Analyst Agent Analyze Data
• Introduction Enhance Resolution Exercise
• Use Loop Build Troubleshooting Checklist
• Use Word Create Response Template
• Use Ideas Coach Agent Create Guide
• Use Outlook Create Insights Email
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 86 minutes

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Executive-related business scenarios.

Units in this learning path:

• Introduction
• Introduction Synthesize Exercise
• Use Teams Synthesize Communications
• Use Teams Summarize Project
• Use Teams Cross Project
• Use Teams Prepare Summary
• Introduction Drive Exercise
• Use Word Create Executive Brief
• Use Excel Perform Budget Analysis
• Use Planner Create Project Plan
• Create Business Insights Agent
• Use Business Insights Agent
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Business User, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 83 minutes

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Finance-related business scenarios.

Units in this learning path:

• Introduction
• Introduction Optimize Reporting Exercise
• Use Excel Analyze Product Line
• Use Teams Summarize Meeting Notes
• Use Chat Analyze Potential Acquisition
• Use Excel Model Scenarios
• Introduction Contract Analysis Exercise
• Use Chat Evaluate Vendor Contracts
• Use Powerpoint Create Presentation
• Use Loop Turn Insights Into Actions
• Use Outlook Create Email
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Business User, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 78 minutes

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in HR-related business scenarios.

Units in this learning path:

• Introduction
• Introduction Manager Insights Exercise
• Use Excel Identify Manager Metrics
• Use Excel Generate Manager Report
• Use Outlook Communicate Findings
• Use Loop Collaborative Planning
• Introduction Empower Employees Exercise
• Create Self Service Agent
• Use Viva Engage Announce Agent
• Use Self Service Agent
• Use Researcher Agent Gather Insights
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Business User, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 83 minutes

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in IT-related business scenarios.

Units in this learning path:

• Introduction
• Introduction Project Planning Exercise
• Use Chat Define Project Framework
• Use Whiteboard Identify Risks
• Use Powerpoint Create Presentation
• Introduction Transform Adoption Exercise
• Use Chat Identify Features
• Use Viva Engage Draft Post
• Use Chat Create Best Practice Tips
• Use Surveys Agent Capture Feedback
• Use Analyst Agent Survey Results
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Business User, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 67 minutes

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Legal-related business scenarios.

Units in this learning path:

• Introduction
• Introduction Prepare Litigation Exercise
• Use Chat Create Legal Guidance
• Use Word Summarize Vendor Contract
• Use Researcher Agent Prepare Brief
• Create Agent Regulatory Assistant
• Use Agent Answer Audit Questions
• Introduction Reform Governance Exercise
• Use Loop Update Company Policy
• Use Excel Visualize Risk Areas
• Use Powerpoint Create Presentation
• Use Onenote Create Notebook
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 95 minutes

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Marketing-related business scenarios.

Units in this learning path:

• Introduction
• Introduction Transform Research Exercise
• Create Market Research Agent
• Use Market Research Agent
• Use Analyst Agent Recommendations
• Use Loop Create Campaign Plan
• Introduction Develop Campaign Exercise
• Use Word Consolidate Reports
• Use Excel Analyze Spreadsheet
• Use Idea Coach Agent
• Use Writing Coach Agent
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Business User, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 77 minutes

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Operations-related business scenarios.

Units in this learning path:

• Introduction
• Introduction Streamline Initiatives Exercise
• Use Whiteboard Brainstorm Ideas
• Use Word Compare Reports
• Use Powerpoint Create Presentation
• Use Chat Prepare Vendor Engagement
• Introduction Manage Expansion Exercise
• Use Loop Track Milestones
• Create Facility Expansion Agent
• Use Facility Expansion Agent
• Use Onenote Update Safety Protocols
• Use Outlook Email Safety Changes
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Business User, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 98 minutes

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Sales-related business scenarios.

Units in this learning path:

• Introduction
• Introduction Sales Proposal Exercise
• Use Research Agent
• Use Chat Market Research
• Use Word Create Sales Proposal
• Use Outlook Create Email
• Introduction Automate Proposal Exercise
• Use Word Create Response Template
• Use Excel Analyze Data
• Create Proposal Agent
• Use Teams Agent Refinement
• Update Agent Instructions
• Knowledge Check
• Summary

Products: M365, Office 365

Roles: Administrator, Business Analyst, Business User, Data Analyst, Functional Consultant, Security Operations Analyst, Student

Level: Beginner

Subjects: Artificial Intelligence, Business Applications, Productivity

Duration: 85 minutes

Learn how Copilot+ PCs, Windows 11 Pro, and Microsoft 365 can empower higher education institutions to adapt to modern educational realities, keep students organized, enhance educator workflows, and secure device deployment for administrators.

Units in this learning path:

• Introduction
• Adapt to Modern Educational Realities
• Keep Students Organized
• Enhance Educator Workflows
• Secure Device Deployment for Administrators
• Knowledge Check
• Summary

Products: M365 Education

Roles: Administrator, Business Leader, Business Owner, Business User, Technology Manager

Level: Beginner

Duration: 33 minutes

Learn how to connect your Azure subscriptions to Microsoft Defender for Cloud, enabling enhanced security monitoring, compliance management, and the implementation of best practices for threat protection.

Units in this learning path:

• Introduction
• Connect Azure Subscriptions
• Configure Defender for Cloud Enhanced Security Features
• Knowledge Check
• Summary

Products: Azure, Azure Key Vault, Azure Log Analytics, Azure Portal, Azure Private Link, Azure SQL Database, Azure SQL Virtual Machines, Azure Sqlserver Vm, Azure Storage, Azure Virtual Machines, Azure Virtual Network, Defender For Cloud

Roles: Administrator, Security Engineer

Level: Intermediate

Duration: 49 minutes