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Learn how to create your first agent in Microsoft Copilot Studio.

Units in this learning path:

• Introduction
• Try Conversation
• Create Topic
• Publish Demo
• Check
• Summary

Products: Ms Copilot

Roles: Maker, Functional Consultant

Level: Beginner

Subjects: Chatbots

Duration: 26 minutes

Follow the steps to create your first desktop flow.

Units in this learning path:

• Introduction
• Exercise Power Automate
• Exercise Create Flow
• Check
• Summary

Products: Power Platform, Power Automate

Roles: Maker, Functional Consultant, Business User

Level: Beginner

Subjects: Process Workflow

Duration: 39 minutes

In this module, you'll learn how to use Microsoft Surface and Microsoft 365 to create presentations in PowerPoint, catch up on email in Outlook, and analyze data in Excel.

Units in this learning path:

• Introduction
• Hardware Meets Software
• Refining Presentations in Powerpoint
• Catch Up on Email in Outlook
• Analyze Data in Excel
• Knowledge Check
• Summary

Products: Surface

Roles: Administrator, Business Leader, Business Owner, Business User, Technology Manager

Level: Beginner

Duration: 18 minutes

Access to cloud-based workloads needs to be controlled centrally by providing a definitive identity for each user and resource. You can ensure employees and vendors have just enough access to do their job.

Units in this learning path:

• Introduction
• Users
• Exercise Assign Licenses Users
• Exercise Restore Remove Deleted Users
• Groups
• Exercise Add Groups Azure Active Directory
• Configure Manage Device Registration
• Manage Licenses
• Exercise Change Group License Assignments
• Exercise Change User License Assignments
• Create Custom Security Attributes
• Explore Automatic User Creation
• Knowledge Check
• Summary Resources

Products: Azure, Entra Id

Roles: Administrator, Identity Access Admin, Security Engineer

Level: Advanced

Subjects: Identity Access

Duration: 64 minutes

Learn how to use Azure CycleCloud to create, customize, and manage high-performance computing (HPC) clusters in Azure.

Units in this learning path:

• Introduction
• Describe Basics
• Describe Scheduler Integration
• Exercise Install Configure
• Exercise Create Cluster
• Knowledge Check
• Summary

Products: Azure, Azure Cyclecloud

Roles: Solution Architect, Developer, Student

Level: Beginner

Subjects: Cloud Computing

Duration: 78 minutes

In this module, you'll learn how to create service orders and support requests in Surface portals. You'll understand the different types of service orders and support requests, how to create them in the Surface Partner Portal and Surface Support Portal, and how to track their status and updates.

Units in this learning path:

• Introduction
• Create Service Order
• Create Support Request
• Track Service Orders and Support Requests
• Knowledge Check
• Summary

Products: Surface

Roles: Administrator, Business Leader, Business Owner, Business User, Technology Manager

Level: Beginner

Duration: 8 minutes

Do you want to learn how to cross dock items? This module explains how to find items to cross dock from the receiving zone to the cross-dock zone so that they can be picked and shipped quicker and more efficiently.

Units in this learning path:

• 1 Introduction
• 2 Set Up Cross Docking
• 3 Cross Dock Items
• 4 Check
• 5 Summary

Products: Dynamics 365, Dynamics Business Central

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Supply Chain Management

Duration: 17 minutes

Govern what agents can invoke using Agent 365 tools, including MCP servers, and curate the ongoing agent estate using Registry actions beyond initial onboarding.

Units in this learning path:

• Introduction
• Review Approve Block Tools
• Exercise Review Approve Block Tool
• Govern Bring Your Own Model Context Protocol Servers
• Exercise Review Bring Your Own Model Context Protocol Server Registration
• Perform Registry Curation
• Exercise Reassign Active Agent Owner
• Audit Agent Estate Publisher Channel
• Knowledge Check
• Summary

Products: M365, M365 Admin Center

Roles: Administrator

Level: Advanced

Subjects: Artificial Intelligence

Duration: 67 minutes

This credential earner knows the best practices for providing customers with positive and engaging experiences and earning their loyalty. The individual understands strategies to build rapport with customers, gather information relevant to solving a customer’s problem, and develop attentiveness and persistence when helping customers. The earner can effectively use resources to troubleshoot problems and work efficiently in alignment with organizational processes and standards.

This module provides an overview of the customer and vendor balance netting process in Dynamics 365 Finance. It also explains how to set up the netting agreement, manually net customer and vendor balances, and reverse posted netting transactions.

Units in this learning path:

• Introduction
• Setup
• Net Agreements
• Manual Net Process
• Automatic Net Process
• Net History
• Reverse Net Transactions
• Exercise Practice Net
• Check
• Summary

Products: Dynamics 365, Dynamics Finance

Roles: Functional Consultant, Business User, Business Analyst

Level: Intermediate

Subjects: Finance Accounting

Duration: 55 minutes

Learn how to create and associate customer assets with work orders in Microsoft Dynamics 365 Field Service. Prepare for MB-240.

Units in this learning path:

• 1 Introduction
• 2 Create
• 3 Associate
• 4 Hierarchy
• 5 Functional Location
• 6 Check
• 7 Summary

Products: Dynamics 365, Dynamics Field Service

Roles: Functional Consultant

Level: Intermediate

Subjects: Field Management, Data Management

Duration: 45 minutes

This course was developed by members of AWS Technical Field Communities (TFC), an AWS community of technical experts. The content is intended to complement our standard training curriculum and augment your AWS learning journey. We are aware some…