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Learn how to create visualizations of Microsoft Dynamics 365 Customer Service data. Prepare for MB-230.

Units in this learning path:

• 1 Introduction
• 2 Charts
• 3 Dashboards
• Historical Analytics
• 5 Power Bi
• 6 Check
• 7 Summary

Products: Dynamics 365, Dynamics Customer Service

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Data Visualization

Duration: 51 minutes

Workflows are used to connect business-process tasks that are performed by different users. This module discusses how to set up these workflows in Microsoft Dynamics 365 Business Central.

Units in this learning path:

• 1 Introduction
• 2 Manual Creation
• 3 Templates
• Create Flow
• 4 User Setup
• 5 Notifications
• 6 Assisted Setup
• 7 Check
• 8 Summary

Products: Dynamics 365, Dynamics Business Central

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Process Workflow

Duration: 57 minutes

Get started with Q# programming by building a quantum random number generator.

Units in this learning path:

• 1 Introduction
• Qsharp Structure
• 4 Random Bit Generator
• 5 Random Number Generator
• Knowledge Check
• 8 Summary

Products: Qdk, Azure Quantum

Roles: Developer

Level: Beginner

Subjects: Cloud Computing

Duration: 33 minutes

Learn how to create your first agent in Microsoft Copilot Studio.

Units in this learning path:

• Introduction
• Try Conversation
• Create Topic
• Publish Demo
• Check
• Summary

Products: Ms Copilot

Roles: Maker, Functional Consultant

Level: Beginner

Subjects: Chatbots

Duration: 26 minutes

Follow the steps to create your first desktop flow.

Units in this learning path:

• Introduction
• Exercise Power Automate
• Exercise Create Flow
• Check
• Summary

Products: Power Platform, Power Automate

Roles: Maker, Functional Consultant, Business User

Level: Beginner

Subjects: Process Workflow

Duration: 39 minutes

Access to cloud-based workloads needs to be controlled centrally by providing a definitive identity for each user and resource. You can ensure employees and vendors have just enough access to do their job.

Units in this learning path:

• Introduction
• Users
• Exercise Assign Licenses Users
• Exercise Restore Remove Deleted Users
• Groups
• Exercise Add Groups Azure Active Directory
• Configure Manage Device Registration
• Manage Licenses
• Exercise Change Group License Assignments
• Exercise Change User License Assignments
• Create Custom Security Attributes
• Explore Automatic User Creation
• Knowledge Check
• Summary Resources

Products: Azure, Entra Id

Roles: Administrator, Identity Access Admin, Security Engineer

Level: Advanced

Subjects: Identity Access

Duration: 64 minutes

Learn how to use Azure CycleCloud to create, customize, and manage high-performance computing (HPC) clusters in Azure.

Units in this learning path:

• Introduction
• Describe Basics
• Describe Scheduler Integration
• Exercise Install Configure
• Exercise Create Cluster
• Knowledge Check
• Summary

Products: Azure, Azure Cyclecloud

Roles: Solution Architect, Developer, Student

Level: Beginner

Subjects: Cloud Computing

Duration: 78 minutes

Creating and configuring a HDInsight cluster.

Units in this learning path:

• 1 Introduction
• 2 Creating a Hdinsight Cluster
• 3 Exercise Create Hdinsight Cluster Via Azure Portal
• 4 Opening Jupyter Notebook Hdinsight Spark Cluster
• 5 Exercise Execute Queries Hdinsight Spark Cluster
• 6 Enabling Monitoring Hdinsight Jobs
• 7 Common Provisioning Issues
• 8 Exercise Monitor Hdinsight Cluster
• 9 Summary
• 10 Knowledge Check

Products: Azure Hdinsight

Roles: Data Engineer, Data Scientist

Level: Beginner

Duration: 66 minutes

Do you want to learn how to cross dock items? This module explains how to find items to cross dock from the receiving zone to the cross-dock zone so that they can be picked and shipped quicker and more efficiently.

Units in this learning path:

• 1 Introduction
• 2 Set Up Cross Docking
• 3 Cross Dock Items
• 4 Check
• 5 Summary

Products: Dynamics 365, Dynamics Business Central

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Supply Chain Management

Duration: 17 minutes

Custom named entity recognition

Units in this learning path:

• Introduction
• Understand Custom Named
• Tag Your Data
• Train Evaluate Your Model
• Exercise Extract Custom Entities
• Knowledge Check
• Summary

Products: Foundry Tools

Roles: AI Engineer, Developer

Level: Intermediate

Duration: 53 minutes

This credential earner knows the best practices for providing customers with positive and engaging experiences and earning their loyalty. The individual understands strategies to build rapport with customers, gather information relevant to solving a customer’s problem, and develop attentiveness and persistence when helping customers. The earner can effectively use resources to troubleshoot problems and work efficiently in alignment with organizational processes and standards.

This module provides an overview of the customer and vendor balance netting process in Dynamics 365 Finance. It also explains how to set up the netting agreement, manually net customer and vendor balances, and reverse posted netting transactions.

Units in this learning path:

• Introduction
• Setup
• Net Agreements
• Manual Net Process
• Automatic Net Process
• Net History
• Reverse Net Transactions
• Exercise Practice Net
• Check
• Summary

Products: Dynamics 365, Dynamics Finance

Roles: Functional Consultant, Business User, Business Analyst

Level: Intermediate

Subjects: Finance Accounting

Duration: 55 minutes