Administrator
Run an organised and efficient office so your colleagues can get their work done.
Also known as: office junior, office administrator, clerk, clerical officer, clerical assistant, administrative officer, administrative assistant

About the job
What it's like
Are you an organised person? As an administrator, you'll keep things running smoothly so your colleagues can focus on their work. You'll make sure offices are organised, information is accurate and tasks get done on time.
You'll see the impact of your work every day, whether that's helping a team prepare for an important meeting, making sure visitors feel welcome or keeping essential records up to date.
Administrators are found across almost every sector. This includes healthcare, education, government, business and charities. So there are lots of opportunities to work in different industries.
Your tasks might include:
dealing with post, emails and phone calls
typing and setting up documents such as letters and reports
keeping computer systems and records accurate and up to date
greeting and helping visitors at reception
arranging meetings, events and travel for staff
ordering office supplies and managing stock levels
As an administrator, you’ll use your organisational and IT skills every day. You’ll also need:
good spelling, grammar and typing skills
the ability to communicate clearly with colleagues and customers
attention to detail when working with information and records
Explore more information about this job
Here are some useful links to learn more about this career:
NHS careers - administrative services make up one of the largest staff groups in the NHS Scotland workforce
Like the sound of this career?
Browse courses in Scotland related to 'Administrator'
Select qualification level(s)
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Related industries
Many jobs can be done in lots of different industries. We've highlighted the ones we think are most important for this job.
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Transport
Top skills
Skills are things you're good at. Whether you know what yours are or not, everyone has them!
It's useful to learn which ones are important in a job so you know the areas you need to brush up on. It can also help you work out if you're suited to a career.
Meta skills
Here are some of the meta skills you'll need to do this job.
- reliable
- time management
- developing a plan
- sorting
- attention to detail
- observation
- written communication
- verbal communication
- cooperating

Your skills are important
Our unique skillsets are what make us stand out from the crowd. Learn about each skill in depth and discover what employers look for in your applications and interviews.
Getting in
Explore each section to find more information about getting into this career.
Colleges and universities will list subjects you'll need for entry to a course. Some useful subjects include:
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Administration and Information Technology
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Business
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Business in Practice
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Business Management
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English
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Foundation Apprenticeship: Business Skills
You can get a head start in this career by doing a Foundation Apprenticeship in S5 and S6.
You'll get an SCQF level 6 qualification which is the same level as a Higher. You'll also learn new skills and gain valuable experience in a work environment.
Discover what's on offer at your school on Apprenticeships.scot.
There are no fixed entry routes to becoming an administrator.
College
Getting qualifications at college, such as an HNC or HND, could help you find an entry-level job in administration. They can also allow you to progress to more advanced study. Useful subjects include:
Administration and IT
Business Administration
Business Skills
Use the My World of Work course search to find HNCs or HNDs.
Apprenticeships
Modern Apprenticeships (MAs) mean you learn on the job. You get paid and work towards a qualification at the same time. You might want to consider an MA in Business Administration.
Find the right course for you
Browse courses in Scotland related to 'Administrator'
