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This assessment validates your comprehension of the Serverless Knowledge Badge Readiness Path. The assessment questions are based on the courses in this learning path. Take all of the courses and then verify your knowledge. Already have some…

Learn the fundamentals of Service Cloud. Understand how to manage cases, use the Service Console, and deliver excellent customer support.

Master the key features of Service Cloud, including the Service Console, Live Agent, and Communities, in the Lightning Experience.

This trail will help you understand and implement the fundamentals of Marketing Cloud Engagement, including setting up team permissions and profiles, and ensuring email deliverability and consent compliance.

Learn how to set up Power Pages security.

Units in this learning path:

• Introduction
• Secure Static Content
• Table Permissions
• Exercise
• Check
• Summary

Products: Power Platform, Power Pages

Roles: Maker, Functional Consultant, Developer

Level: Intermediate

Subjects: Custom App Development

Duration: 47 minutes

Learn how to build mobile experiences for finance and operations apps by using virtual entities

Units in this learning path:

• Introduction
• Virtual Entities
• Set Up Dataverse Virtual Entities
• Integration Setup
• Enable Virtual Entities
• Build Mobile Experience
• Access Mobile Experiences
• Check
• Summary

Products: Dynamics 365, Dynamics Finance, Dynamics Scm

Roles: Functional Consultant, Solution Architect, Developer

Level: Intermediate

Subjects: Custom App Development

Duration: 103 minutes

Dynamics 365 Project Operations provides tools to cover project-based quotes, scheduling modes, cost and sales pricing, subcontract management, vendor invoicing, time entries, project management, material usage tracking, and intercompany pricing and invoicing. Understanding revenue recognition is also important for managing project costs. Project Operations provides all necessary information for effective project management, customization, and organization-specific pricing dimensions.

Modules in this learning path:

• Get Started Project Operations
• Get Started Subcontracting
• Manage Estimations Project Operations
• Set Up Cost Sales Price
• Set Up Pricing Dimensions
• Advanced Project Planning Task Scheduling
• Work with Subcontracts
• Time Entries Modern Approvals
• Set Up Non Stocked Material Track Usage
• Create Vendor Invoice Resource Non Stocked
• Set Up Intercompany Pricing Invoicing
• Revenue Recognition

Products: Dynamics 365, Dynamics Project Operations

Roles: Administrator, Functional Consultant, Business User

Level: Intermediate

Subjects: Process Workflow, Resource Management, Business Reporting, Finance Accounting

Duration: 637 minutes

Dynamics 365 Project Operations allows you to create a vendor invoice for a lite deployment in Project Operations. Customers can choose to use the full subcontracting experiences or not. Additionally, proforma invoices can be useful when editing existing invoices in the Project Operations environment. You are able to post these invoices and make corrections to improve your project management processes.

Modules in this learning path:

• Get Started Project Operations
• Create Vendor Invoice Lite Deployment
• Proforma Invoicing Corrections

Products: Dynamics 365, Dynamics Project Operations

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Process Workflow, Resource Management, Business Reporting, Finance Accounting

Duration: 222 minutes

Learn how to set up and work in a developer environment for finance and operations apps. You explore the cloud and on-premises architectures, deploy and access a cloud-hosted development environment, and download, install, and update a local virtual hard disk (VHD) environment. You also configure Visual Studio and the Dynamics 365 developer tools, and then design, create, and build models and packages so that you can develop, test, and deploy customizations.

Units in this learning path:

• Introduction
• Access Cloud Hosted Development Environments
• On Premises Architecture
• Set Up Vhd First Time Use
• Set Up Manage Downloadable Vhd Development
• Upgrade Vhd
• Exercise Install Virtual Machine
• Access Configure Visual Studio
• Models Packages
• Design Create Models
• Exercise Configure Visual Studio
• Check
• Summary

Products: Dynamics 365, Dynamics Finance, Dynamics Scm

Roles: Solution Architect, Developer

Level: Intermediate

Subjects: Custom App Development

Duration: 96 minutes

This learning path allows you to manage subscription revenue, recurring billing, and multi-element revenue allocation by working with billing schedules.

Modules in this learning path:

• Get Started Subscription Billing Finance
• Recurring Contract Billing
• Revenue Expense Deferrals
• Set Up Multi Element Revenue Allocation

Products: Dynamics 365, Dynamics Finance

Roles: Administrator, Business User, Functional Consultant

Level: Intermediate

Subjects: Process Workflow, Data Management

Duration: 171 minutes

By using batch jobs, you can avoid slowing down your computer or the server during typical working hours. You can run many tasks in finance and operations apps as part of batch jobs. For example, batch jobs can include tasks for printing reports, performing maintenance, or sending electronic documents.

Units in this learning path:

• 1 Batch Processing Overview
• 2 Batch Processing and Batch Servers
• 3 Batch Processing Reports and Setup Alerts
• 4 Copy a Batch Job
• 5 Batch Manager Role
• 6 Exercise Batch Jobs and Set Up Alerts
• 7 Setup Batch Jobs in F and O Quiz
• 8 Setup Batch Jobs in F and O Summary

Products: Dynamics 365, Dynamics Finance, Dynamics Scm

Roles: Functional Consultant, Business User, Developer

Level: Intermediate

Subjects: Process Workflow

Duration: 67 minutes

Learn how to integrate Dataverse and finance and operations apps using dual-write in Microsoft Dynamics 365.

Units in this learning path:

• Introduction
• Dual Write Architecture
• Dual Write Key Concepts
• Dual Write Release Strategy
• Dual Write Basic Navigation
• Installation Setup
• Exercise
• Check
• Summary

Products: Dynamics 365, Dynamics Finance

Roles: Solution Architect, Administrator

Level: Intermediate

Subjects: Cross Development, Architecture, Data Management

Duration: 69 minutes