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In this course, you will learn how to view configuration information, monitor performance, and gather diagnostic data about Amazon Relational Database Service (Amazon RDS) for PostgreSQL. You will also learn how to use this information to help…

In this course, you will learn how to gather information about Amazon Relational Database Service (Amazon RDS) for MySQL. You can use this information to help troubleshoot common issues and provide effective support case details if you need to…

With Amazon Simple Storage Service (Amazon S3), you can store and retrieve any amount of data from anywhere on the web. In this course, you will learn the benefits and technical concepts of Amazon S3. If you are new to the service, you will learn…

Amazon S3 Glacier is a cloud storage service designed for data archiving and long-term backup. S3 Glacier stores data that you access infrequently but must preserve long-term. Your archived data receives durability at lower storage costs than…

In this course, you will learn how to view configuration information, monitor processes, and gather diagnostic data about Amazon Simple Email Service (Amazon SES). You will also learn how to use this information to help troubleshoot common issues…

In this course, you will learn how to view configuration information, monitor processes, and gather diagnostic data about Amazon Simple Notification Service (Amazon SNS). You will also learn how to use this information to help troubleshoot common…

Amazon Simple Storage Service (Amazon S3) Essentials - Beyond the Basics provides you with the opportunity to gain the skills necessary to start building and securing resources in Amazon S3. In this course you first learn how to manage, configure,…

This course is specifically designed to empower customers with the knowledge and confidence to design effective data models in Amazon Timestream. Throughout the course, you will delve into key concepts of Timestream, understanding their…

This credential earner has the advanced competencies to analyze data to provide informed guidance to stakeholders. The earner has effectively collected, cleaned and analyzed data to derive insights for predictive modeling. The earner has developed transferable employability skills and gained real industry experience in a project-based learning opportunity.

Learn how to turn Customer Service data into actionable operational insight with views, charts, dashboards, historical analytics, and Power BI.

Units in this learning path:

• 1 Introduction
• 2 Charts
• 3 Dashboards
• Configure Analytics Access
• Historical Analytics
• 5 Power Bi
• 6 Check
• 7 Summary

Products: Dynamics 365, Dynamics Customer Service

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Data Visualization

Duration: 47 minutes

Microsoft Dynamics 365 has multiple analytical options to help organizations drive business decisions that are based on past sales numbers and trends. For example, organizations can define custom views that show specific types of data, use charts to drill into more details about different sales-related records, or even analyze data by using external tools like Microsoft Excel and Microsoft Power BI.

Units in this learning path:

• 1 Analytical Options Overview
• 2 Searching Tools
• 3 Out of the Box Tools
• 4 Power Bi
• 5 Analyze Data
• 6 Knowledge Check
• 7 Summary

Products: Dynamics 365, Dynamics Sales

Roles: Business User, Functional Consultant

Level: Intermediate

Subjects: Data Analytics

Duration: 64 minutes

This credential earner demonstrated their applied knowledge in wrangling and analyzing open data sets with Python. The earner has performed data loading, cleaning, transforming, and visualizing using Python, to help improve services. The earner will build and develop their transferable skills and gain real industry experience, and be able to start their career as an entry-level data analyst, data engineer, or data scientist.