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Transform your contact center operations with the cutting-edge AI workforce optimization capabilities of Amazon Connect. This comprehensive course explores how AI revolutionizes workforce management in contact centers, from performance evaluation…

Imagine waking up to a coffee maker that predicts your needs, a self-driving car, and a phone that writes essays for you. This AI-powered world exists today. In this course, you will explore artificial intelligence concepts that are provided in…

With Amazon Connect, you can quickly set up and manage a flexible, cloud-based contact center to serve customers from anywhere while using AI-powered features for intelligent customer interactions. In this course, you will learn the essential…

In this course, you will learn the benefits and technical concepts of Amazon DevOps Guru. By using DevOps Guru, developers and operators can improve the performance and availability of their applications. DevOps Guru applies machine learning (ML)…

Amazon EMR is the industry-leading cloud big data solution for petabyte-scale data processing, interactive analytics, and machine learning using open-source frameworks such as Apache Spark, Apache Hive, and Presto. You can use Amazon EMR to set…

As a fully managed service, Amazon FSx for Lustre enables you to run high performance Lustre file systems for any workload where storage speed matters. Amazon FSx for Lustre is used for workloads such as machine learning, high performance…

Amazon Kendra is a natural language search service that uses machine learning for improved accuracy in search results and the ability to search unstructured data. In this course, you will learn about the benefits, features, typical use cases,…

With Amazon Kinesis Data Streams, you can build applications that process streaming data in real-time. Kinesis Data Streams offers a scalable and durable solution for ingesting, processing, and storing streaming data from multiple sources, making…

In this course, you will walk through how to get started with Amazon Kinesis Video Streams. With Kinesis Video Streams, you can securely stream video from connected devices to Amazon Web Services (AWS) for analytics, machine learning (ML),…

Amazon Lex is a fully managed artificial intelligence (AI) service with advanced natural language models to design, build, test, and deploy conversational interfaces for voice and text. In this Getting Started course, you will learn about the…

Amazon Macie is a data security service that uses machine learning (ML) and pattern matching to discover and help protect your sensitive data. Macie provides visibility into data security risks and supports automated protection against those…

This learning plan is designed to introduce Amazon Q, the most capable generative artificial intelligence (AI)-powered assistant for accelerating software development and leveraging companies' internal data. Amazon Q has several products that will…