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Amazon Bedrock AgentCore Gateway provides customers a way to turn their existing APIs and Lambda functions into fully-managed MCP servers without needing to manage infrastructure or hosting. In this course you will follow a series of tutorials to…

This course was developed by members of AWS Technical Field Communities (TFC), an AWS community of technical experts. The content is intended to complement our standard training curriculum and augment your AWS learning journey. We are aware some…

Amazon Bedrock is a fully managed service that offers leading foundation models (FMs) and a set of tools to quickly build and scale applications. Powered by generative artificial intelligence (AI), the service maintains privacy and security. In…

In this course, you will explore how AI is improving agent productivity and effectiveness through real-time assistance tools, automated workflows, and advanced analytics. Learn how technologies such as AI-powered agent assistance and summarization…

Transform your customer experience with the AI-powered self-service capabilities of Amazon Connect. This course explores how intelligent automation can reduce call volumes, enhance customer satisfaction, and lower operational costs. You will learn…

This comprehensive online course explores how artificial intelligence enhances supervisor capabilities within Amazon Connect contact centers. You will learn about tools and techniques to analyze conversations and monitor agent performance. You…

Transform your contact center operations with the cutting-edge AI workforce optimization capabilities of Amazon Connect. This comprehensive course explores how AI revolutionizes workforce management in contact centers, from performance evaluation…

Imagine waking up to a coffee maker that predicts your needs, a self-driving car, and a phone that writes essays for you. This AI-powered world exists today. In this course, you will explore artificial intelligence concepts that are provided in…

With Amazon Connect, you can quickly set up and manage a flexible, cloud-based contact center to serve customers from anywhere while using AI-powered features for intelligent customer interactions. In this course, you will learn the essential…

In this course, you will learn the benefits and technical concepts of Amazon DevOps Guru. By using DevOps Guru, developers and operators can improve the performance and availability of their applications. DevOps Guru applies machine learning (ML)…

Amazon EMR is the industry-leading cloud big data solution for petabyte-scale data processing, interactive analytics, and machine learning using open-source frameworks such as Apache Spark, Apache Hive, and Presto. You can use Amazon EMR to set…

As a fully managed service, Amazon FSx for Lustre enables you to run high performance Lustre file systems for any workload where storage speed matters. Amazon FSx for Lustre is used for workloads such as machine learning, high performance…