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Do you need to schedule staff and other resources to service customers? This learning path discusses how to configure and use Customer Service scheduling.

Modules in this learning path:

• Setup Customer Service Scheduling
• Schedule Customer Service Scheduling

Products: Dynamics 365, Dynamics Customer Service

Roles: Functional Consultant, Business User

Level: Intermediate

Subjects: Frontline Support, Process Workflow

Duration: 108 minutes

Learn about the FinOps Framework and the impact of transitioning from a CapEx to an OpEx model.

Units in this learning path:

• Introduction
• What Is Finops
• Finops Principles
• Finops Personas
• Finops Phases
• Finops Maturity Model
• Finops Domains Capabilities
• Knowledge Check
• Summary

Products: Azure, Dynamics 365, Fabric, M365, Microsoft Defender, Ms Copilot, Office 365, SQL Server, Power Platform, Industry Solutions

Roles: Administrator, AI Engineer, Business Analyst, Business Owner, Business User, Data Analyst, Data Engineer, Database Administrator, Developer, Devops Engineer, Functional Consultant, Maker, Network Engineer, Security Engineer, Solution Architect, Student, Technology Manager, Startup Founder, Service Adoption Specialist

Level: Beginner

Subjects: Cloud Computing

Duration: 20 minutes

This module introduces developers to the GitHub Copilot products, the benefits that GitHub Copilot provides to developers, the GitHub Copilot and GitHub Copilot Chat product features, and the GitHub Copilot extensions for Visual Studio Code.

Units in this learning path:

• Introduction
• Examine AI Assisted Programming Tools
• Compare Github Copilot Plans
• Review Github Copilot Features
• Examine Github Copilot Setup Process
• Configure Github Copilot Settings Visual Studio Code
• Manage Github Copilot Policies Features Extensions
• Examine Github Copilot Code Completion Features
• Examine Github Copilot AI Assistance Features
• Examine Chat View Features
• Examine Inline Chat Smart Actions Quick Chat
• Exercise Examine Github Copilot Settings Interface
• Knowledge Check
• Summary

Products: Github

Roles: Developer

Level: Intermediate

Subjects: App Development, Productivity

Duration: 109 minutes

Learn how GraphQL in Microsoft Fabric works, the key concepts, and practical examples to help users integrate their applications with GraphQL effectively as part of their solutions.

Units in this learning path:

• Introduction
• Explore API for Graphql
• Create API Graphql
• Use Graphql Editor
• Exercise Work with Graphql
• Knowledge Check
• Summary

Products: Fabric, Azure SQL Database

Roles: Developer, Data Engineer, Solution Architect

Level: Beginner

Subjects: App Development, Cloud Computing

Duration: 61 minutes

Start here and learn how you can build, migrate and scale Java applications on Azure using Azure services. Use tools and frameworks that you know and love – Spring, Tomcat, WildFly, JBoss, WebLogic, WebSphere, Maven, Gradle, IntelliJ, Eclipse, Jenkins, Terraform and more.

Modules in this learning path:

• Intro to Java Azure
• Java Target Destinations
• Deploy Java Quarkus Azure Container App Postgres
• Build Tomcat Java Appservice
• Deploy Event Driven Real Time
• Deploy Java Ee App to App Service
• Containerize Deploy Java App Aks

Products: Azure, Entra Id, Azure App Service, Azure Cache Redis, Azure Clis, Azure Cosmos Db, Azure Database Mysql, Azure Spring Apps, Msal Java, Azure Service Bus

Roles: Developer, Devops Engineer, Maker, Solution Architect, Student, Technology Manager

Level: Beginner, Intermediate, Advanced

Subjects: Architecture, Cloud Computing

Duration: 261 minutes

Learn how to use Microsoft Graph Toolkit, a set of web components and authentication providers to connect your web app to Microsoft Graph and load data from Microsoft 365. You can use Microsoft Graph Toolkit in any JavaScript framework.

Units in this learning path:

• 1 Introduction
• 2 What Graph Toolkit
• 3 Sign in App
• 4 Exercise Sign in App
• 5 Show M365 Data
• 6 Exercise Show M365 Data
• 7 Summary

Products: M365, Ms Graph

Roles: Developer

Level: Beginner

Subjects: Custom App Development, Data Management

Duration: 26 minutes

Learn about getting started with Microsoft Power Platform for app makers.

Units in this learning path:

• Introduction
• Identify Components
• Create App
• Dataverse
• Environments
• Copilot
• Check
• Summary

Products: Power Platform, Power Apps

Roles: Maker

Level: Intermediate

Subjects: Custom App Development

Duration: 53 minutes

Learn how Power Apps can make your business more efficient and streamline your processes.

Units in this learning path:

• 1 Powerapps Introduction
• 2 Powerapps Building Blocks
• 5 Powerapps Create First
• 4 Powerapps Ways to Build
• Create App Copilot
• 3 Powerapps Related Technologies
• 4 5 Design App
• Knowledge Check
• 7 Summary Cleanup

Products: Power Platform, Power Apps

Roles: Business User, Functional Consultant, Maker

Level: Beginner

Subjects: Custom App Development

Duration: 72 minutes

Explore Microsoft Power Apps component framework and its architecture, along with tooling techniques.

Units in this learning path:

• Introduction
• Architecture
• Tooling
• Manifest
• Demo
• Check
• Summary

Products: Power Platform, Power Apps

Roles: Developer

Level: Intermediate

Subjects: Custom App Development

Duration: 46 minutes

Learn how to create simple flows to make your life easier.

Units in this learning path:

• 1 Flow Introduction
• 2 Flow Create First
• 6 Flow Scheduled Flows
• Flow Monitor Incoming Emails
• 8 Flow Share Flows
• 9 Troubleshoot Flows
• Agent Flows
• 10 Knowledge Check
• 11 Summary Cleanup

Products: Power Platform, Power Automate

Roles: Business User, Maker, Functional Consultant

Level: Beginner

Subjects: Process Workflow

Duration: 62 minutes

Learn the essentials of Power Automate desktop app.

Modules in this learning path:

• Pad First Steps
• Pad Power Automate Desktop Development Essentials

Products: Power Platform, Power Automate

Roles: Maker, Developer, Functional Consultant

Level: Beginner

Subjects: Process Workflow

Duration: 67 minutes

Learn how Power Fx functions in Dataverse simplify business logic with a low-code way to build reusable, real-time logic that helps improve performance, standardize processes, and integrate across Microsoft Power Platform.

Units in this learning path:

• Introduction
• Overview
• Simplify Business Logic
• Improve Data Architecture
• Exercise Build Test
• Check
• Summary

Products: Power Platform, Power Apps

Roles: Functional Consultant, Maker

Level: Intermediate

Subjects: Process Workflow

Duration: 35 minutes